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Unknown Malware - Random Popups Appearing


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5 replies to this topic

#1 vespatian

vespatian

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  • Local time:05:45 PM

Posted 25 April 2008 - 09:23 AM

I get constant random popups on my screen and none of the fixes I have tried so far seem to work. The system is running Norton's latest security suite.

I have scanned with Norton, ESET oNline scanner, Kaspersky Online Scanner, A-Squared Free, Ewido Micro Scanner but the popups are still there.

Please find the HijackThis log below. Any help appreciated!

Thanks.

Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\IPSSVC.EXE
C:\Program Files\a-squared Free\a2service.exe
C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\ThinkPad\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\TPHDEXLG.EXE
C:\WINDOWS\system32\TpKmpSVC.exe
C:\Program Files\IBM ThinkVantage\Rescue and Recovery\rrservice.exe
C:\Program Files\IBM ThinkVantage\Common\Scheduler\tvtsched.exe
C:\Program Files\ThinkVantage\SystemUpdate\UCLauncherService.exe
C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe
C:\Program Files\IBM ThinkVantage\Common\Logger\logmon.exe
C:\Program Files\ThinkPad\ConnectUtilities\SvcGuiHlpr.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\TpShocks.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\PROGRA~1\Lenovo\PkgMgr\HOTKEY\TPHKMGR.exe
C:\Program Files\Lenovo\PkgMgr\HOTKEY\TPONSCR.exe
C:\Program Files\Lenovo\PkgMgr\HOTKEY_1\TpScrex.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\PROGRA~1\THINKV~1\PrdCtr\LPMGR.exe
C:\Program Files\ThinkVantage\AMSG\Amsg.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\IBM ThinkVantage\Client Security Solution\cssauth.exe
C:\Program Files\IBM ThinkVantage\SafeGuard PrivateDisk\pdservice.exe
C:\Program Files\Picasa2\PicasaMediaDetector.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\ThinkPad\ConnectUtilities\ACTray.exe
C:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopDisplay.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\CmWatch.exe
C:\PROGRA~1\ALICET~1\SMARTB~1\MotiveSB.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\IBM ThinkVantage\Client Security Solution\pwmgr.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Voipwise.com\Voipwise\Voipwise.exe
C:\documents and settings\ken\local settings\application data\eldkmc.exe
C:\Program Files\ThinkPad\Bluetooth Software\BTTray.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\PROGRA~1\ThinkPad\BLUETO~1\BTSTAC~1.EXE
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\NOTEPAD.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.google.com/accounts/ServiceLogi...mp;ltmplcache=2
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper
O4 - HKLM\..\Run: [TpShocks] TpShocks.exe
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\Lenovo\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [SoundMAX] C:\Program Files\Analog Devices\SoundMAX\Smax4.exe /tray
O4 - HKLM\..\Run: [suScheduler] C:\Program Files\ThinkVantage\SystemUpdate\UCLauncher.exe /SCHEDULER
O4 - HKLM\..\Run: [LPManager] C:\PROGRA~1\THINKV~1\PrdCtr\LPMGR.exe
O4 - HKLM\..\Run: [AMSG] C:\Program Files\ThinkVantage\AMSG\Amsg.exe
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [ISUSPM Startup] c:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "c:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [cssauth] "C:\Program Files\IBM ThinkVantage\Client Security Solution\cssauth.exe" silent
O4 - HKLM\..\Run: [PDService.exe] "C:\Program Files\IBM ThinkVantage\SafeGuard PrivateDisk\pdservice.exe"
O4 - HKLM\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe
O4 - HKLM\..\Run: [DiskeeperSystray] "C:\Program Files\Diskeeper Corporation\Diskeeper\DkIcon.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [ACTray] C:\Program Files\ThinkPad\ConnectUtilities\ACTray.exe
O4 - HKLM\..\Run: [ACWLIcon] C:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exe
O4 - HKLM\..\Run: [PWRMGRTR] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\PWRMGRTR.DLL,PwrMgrBkGndMonitor
O4 - HKLM\..\Run: [BLOG] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\BatLogEx.DLL,StartBattLog
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [CmCardRun] C:\WINDOWS\system32\CmWatch.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\ALICET~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [Voipwise] "C:\Program Files\Voipwise.com\Voipwise\Voipwise.exe" -nosplash -minimized
O4 - HKCU\..\Run: [eldkmc] c:\documents and settings\ken\local settings\application data\eldkmc.exe eldkmc
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Alice ti aiuta.lnk = C:\Program Files\Alice ti aiuta\bin\matcli.exe
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\ThinkPad\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra 'Tools' menuitem: IBM Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Software Installer - {D1A4DEBD-C2EE-449f-B9FB-E8409F9A0BC5} - C:\Program Files\Lenovo\PkgMgr\\PkgMgr.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [JAVA_IBM] Java (IBM)
O16 - DPF: {3BA494B1-D507-4C11-9BDA-D47E1A65DFCF} (Confidence Online for Web Applications) - https://mg3.anywhere.mandg.co.uk/llclient/M...java+AXXPEE.dll
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - https://www-secure.symantec.com/techsupp/as...abs/tgctlsr.cab
O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) - http://www.eset.eu/buxus/docs/OnlineScanner.cab
O16 - DPF: {E5F5D008-DD2C-4D32-977D-1A0ADF03058B} (JuniperSetupSP1 Control) - https://mg3.anywhere.mandg.co.uk/dana-cache...perSetupSP1.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: ACNotify - ACNotify.dll (file missing)
O23 - Service: a-squared Free Service (a2free) - Emsi Software GmbH - C:\Program Files\a-squared Free\a2service.exe
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Ac Profile Manager Service (AcPrfMgrSvc) - Unknown owner - C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe
O23 - Service: Access Connections Main Service (AcSvc) - Lenovo - C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\ThinkPad\Bluetooth Software\bin\btwdins.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Diskeeper - Diskeeper Corporation - C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: ThinkPad PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\system32\ibmpmsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: IPS Core Service (IPSSVC) - Lenovo Group Limited - C:\WINDOWS\system32\IPSSVC.EXE
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: IBM PSA Access Driver Control (PsaSrv) - Unknown owner - C:\WINDOWS\system32\PsaSrv.exe (file missing)
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel® PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
O23 - Service: ThinkPad HDD APS Logging Service (TPHDEXLGSVC) - Lenovo. - C:\WINDOWS\System32\TPHDEXLG.EXE
O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINDOWS\system32\TpKmpSVC.exe
O23 - Service: TSS Core Service (TSSCoreService) - IBM - C:\Program Files\IBM ThinkVantage\Client Security Solution\ibmtcsd.exe
O23 - Service: TVT Backup Service - Unknown owner - C:\Program Files\IBM ThinkVantage\Rescue and Recovery\rrservice.exe
O23 - Service: TVT Scheduler - Unknown owner - C:\Program Files\IBM ThinkVantage\Common\Scheduler\tvtsched.exe
O23 - Service: ThinkVantage System Update (UCLauncherService) - Unknown owner - C:\Program Files\ThinkVantage\SystemUpdate\UCLauncherService.exe

Edited by vespatian, 25 April 2008 - 10:07 AM.


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#2 Buckeye_Sam

Buckeye_Sam

    Malware Expert


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Posted 25 April 2008 - 02:17 PM

Hi and welcome to Bleeping Computer! My name is Sam and I will be helping you. :thumbsup:

Please go to this page and scroll down to step 6.
http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/

Follow the directions there to run DSS and then post those logs back here in your next reply.
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


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#3 vespatian

vespatian
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Posted 25 April 2008 - 03:36 PM

Hi and welcome to Bleeping Computer! My name is Sam and I will be helping you. :blink:

Please go to this page and scroll down to step 6.
http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/

Follow the directions there to run DSS and then post those logs back here in your next reply.


Hi Sam, thanks for this first step. :thumbsup:

I will post this new scan asap.

#4 vespatian

vespatian
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Posted 27 April 2008 - 12:28 PM

Hi and welcome to Bleeping Computer! My name is Sam and I will be helping you. :thumbsup:

Please go to this page and scroll down to step 6.
http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/

Follow the directions there to run DSS and then post those logs back here in your next reply.


Hi again Sam, please find below the logs you requested:


MAIN:

Deckard's System Scanner v20071014.68
Run by Ken on 2008-04-27 16:39:29
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.


-- Last 5 Restore Point(s) --
49: 2008-04-27 14:39:36 UTC - RP184 - Deckard's System Scanner Restore Point
48: 2008-04-26 16:22:15 UTC - RP183 - System Checkpoint
47: 2008-04-25 16:21:41 UTC - RP182 - System Checkpoint
46: 2008-04-23 14:20:30 UTC - RP181 - System Checkpoint
45: 2008-04-21 21:24:16 UTC - RP180 - System Checkpoint


-- First Restore Point --
1: 2008-01-27 20:02:37 UTC - RP136 - System Checkpoint


Backed up registry hives.
Performed disk cleanup.



-- HijackThis (run as Ken.exe) -------------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:43:27 PM, on 4/27/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\IPSSVC.EXE
C:\Program Files\a-squared Free\a2service.exe
C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\ThinkPad\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\TPHDEXLG.EXE
C:\WINDOWS\system32\TpKmpSVC.exe
C:\Program Files\IBM ThinkVantage\Rescue and Recovery\rrservice.exe
C:\Program Files\IBM ThinkVantage\Common\Scheduler\tvtsched.exe
C:\Program Files\ThinkVantage\SystemUpdate\UCLauncherService.exe
C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe
C:\Program Files\IBM ThinkVantage\Common\Logger\logmon.exe
C:\Program Files\ThinkPad\ConnectUtilities\SvcGuiHlpr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\TpShocks.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\PROGRA~1\Lenovo\PkgMgr\HOTKEY\TPHKMGR.exe
C:\Program Files\Lenovo\PkgMgr\HOTKEY\TPONSCR.exe
C:\Program Files\Lenovo\PkgMgr\HOTKEY_1\TpScrex.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\PROGRA~1\THINKV~1\PrdCtr\LPMGR.exe
C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\ThinkVantage\AMSG\Amsg.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\IBM ThinkVantage\Client Security Solution\cssauth.exe
C:\Program Files\IBM ThinkVantage\SafeGuard PrivateDisk\pdservice.exe
C:\Program Files\Picasa2\PicasaMediaDetector.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\ThinkPad\ConnectUtilities\ACTray.exe
C:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopDisplay.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\CmWatch.exe
C:\PROGRA~1\ALICET~1\SMARTB~1\MotiveSB.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\IBM ThinkVantage\Client Security Solution\pwmgr.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Voipwise.com\Voipwise\Voipwise.exe
C:\documents and settings\ken\local settings\application data\jfhqnrpzmc.exe
C:\Program Files\ThinkPad\Bluetooth Software\BTTray.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\PROGRA~1\ThinkPad\BLUETO~1\BTSTAC~1.EXE
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Ken\My Documents\Anti Spy Ware\dss.exe
C:\Program Files\Common Files\Real\Update_OB\RealOneMessageCenter.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\Ken.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.google.com/accounts/ServiceLogi...mp;ltmplcache=2
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper
O4 - HKLM\..\Run: [TpShocks] TpShocks.exe
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\Lenovo\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [SoundMAX] C:\Program Files\Analog Devices\SoundMAX\Smax4.exe /tray
O4 - HKLM\..\Run: [suScheduler] C:\Program Files\ThinkVantage\SystemUpdate\UCLauncher.exe /SCHEDULER
O4 - HKLM\..\Run: [LPManager] C:\PROGRA~1\THINKV~1\PrdCtr\LPMGR.exe
O4 - HKLM\..\Run: [AMSG] C:\Program Files\ThinkVantage\AMSG\Amsg.exe
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [ISUSPM Startup] c:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "c:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [cssauth] "C:\Program Files\IBM ThinkVantage\Client Security Solution\cssauth.exe" silent
O4 - HKLM\..\Run: [PDService.exe] "C:\Program Files\IBM ThinkVantage\SafeGuard PrivateDisk\pdservice.exe"
O4 - HKLM\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe
O4 - HKLM\..\Run: [DiskeeperSystray] "C:\Program Files\Diskeeper Corporation\Diskeeper\DkIcon.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [ACTray] C:\Program Files\ThinkPad\ConnectUtilities\ACTray.exe
O4 - HKLM\..\Run: [ACWLIcon] C:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exe
O4 - HKLM\..\Run: [PWRMGRTR] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\PWRMGRTR.DLL,PwrMgrBkGndMonitor
O4 - HKLM\..\Run: [BLOG] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\BatLogEx.DLL,StartBattLog
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [CmCardRun] C:\WINDOWS\system32\CmWatch.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\ALICET~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [Voipwise] "C:\Program Files\Voipwise.com\Voipwise\Voipwise.exe" -nosplash -minimized
O4 - HKCU\..\Run: [jfhqnrpzmc] c:\documents and settings\ken\local settings\application data\jfhqnrpzmc.exe jfhqnrpzmc
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Alice ti aiuta.lnk = C:\Program Files\Alice ti aiuta\bin\matcli.exe
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\ThinkPad\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra 'Tools' menuitem: IBM Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Software Installer - {D1A4DEBD-C2EE-449f-B9FB-E8409F9A0BC5} - C:\Program Files\Lenovo\PkgMgr\\PkgMgr.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [JAVA_IBM] Java (IBM)
O16 - DPF: {3BA494B1-D507-4C11-9BDA-D47E1A65DFCF} (Confidence Online for Web Applications) - https://mg3.anywhere.mandg.co.uk/llclient/M...java+AXXPEE.dll
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - https://www-secure.symantec.com/techsupp/as...abs/tgctlsr.cab
O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) - http://www.eset.eu/buxus/docs/OnlineScanner.cab
O16 - DPF: {E5F5D008-DD2C-4D32-977D-1A0ADF03058B} (JuniperSetupSP1 Control) - https://mg3.anywhere.mandg.co.uk/dana-cache...perSetupSP1.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{5059B240-8FD9-4C68-A0DF-F658D320407B}: NameServer = 85.37.17.55 85.38.28.93
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: ACNotify - ACNotify.dll (file missing)
O23 - Service: a-squared Free Service (a2free) - Emsi Software GmbH - C:\Program Files\a-squared Free\a2service.exe
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Ac Profile Manager Service (AcPrfMgrSvc) - Unknown owner - C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe
O23 - Service: Access Connections Main Service (AcSvc) - Lenovo - C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\ThinkPad\Bluetooth Software\bin\btwdins.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Diskeeper - Diskeeper Corporation - C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: ThinkPad PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\system32\ibmpmsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: IPS Core Service (IPSSVC) - Lenovo Group Limited - C:\WINDOWS\system32\IPSSVC.EXE
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: IBM PSA Access Driver Control (PsaSrv) - Unknown owner - C:\WINDOWS\system32\PsaSrv.exe (file missing)
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel® PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
O23 - Service: ThinkPad HDD APS Logging Service (TPHDEXLGSVC) - Lenovo. - C:\WINDOWS\System32\TPHDEXLG.EXE
O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINDOWS\system32\TpKmpSVC.exe
O23 - Service: TSS Core Service (TSSCoreService) - IBM - C:\Program Files\IBM ThinkVantage\Client Security Solution\ibmtcsd.exe
O23 - Service: TVT Backup Service - Unknown owner - C:\Program Files\IBM ThinkVantage\Rescue and Recovery\rrservice.exe
O23 - Service: TVT Scheduler - Unknown owner - C:\Program Files\IBM ThinkVantage\Common\Scheduler\tvtsched.exe
O23 - Service: ThinkVantage System Update (UCLauncherService) - Unknown owner - C:\Program Files\ThinkVantage\SystemUpdate\UCLauncherService.exe

--
End of file - 16928 bytes

-- File Associations -----------------------------------------------------------

All associations okay.


-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------

R0 Shockprf - c:\windows\system32\drivers\shockprf.sys
R1 ANC - c:\windows\system32\drivers\anc.sys
R1 IBMTPCHK - c:\windows\system32\drivers\ibmbldid.sys
R1 ShockMgr - c:\windows\system32\drivers\shockmgr.sys
R1 Smapint - c:\windows\system32\drivers\smapint.sys
R1 TDSMAPI - c:\windows\system32\drivers\tdsmapi.sys
R1 TPHKDRV - c:\windows\system32\drivers\tphkdrv.sys
R1 TPPWRIF - c:\windows\system32\drivers\tppwrif.sys
R1 TSMAPIP - c:\windows\system32\drivers\tsmapip.sys
R2 AegisP (AEGIS Protocol (IEEE 802.1x) v3.4.9.0) - c:\windows\system32\drivers\aegisp.sys
R2 EGATHDRV (IBM eGatherer) - c:\windows\system32\egathdrv.sys
R2 ibmfilter - c:\windows\system32\drivers\ibmfilter.sys
R2 PLCNDIS5 (PLCNDIS5 NDIS Protocol Driver) - c:\windows\system32\plcndis5.sys
R2 pmem - c:\windows\system32\drivers\pmemnt.sys
R2 PrivateDisk - c:\program files\ibm thinkvantage\safeguard privatedisk\privatediskm.sys
R2 PROCDD (IPS Helper Driver) - c:\windows\system32\drivers\procdd.sys
R2 s24trans (WLAN Transport) - c:\windows\system32\drivers\s24trans.sys
R2 smi2 - c:\program files\smi2\smi2.sys

S3 CO_Mon - c:\windows\system32\drivers\co_mon.sys
S3 MRENDIS5 (MRENDIS5 NDIS Protocol Driver) - c:\program files\common files\motive\mrendis5.sys
S3 psadd (IBM PSA Access Driver) - c:\windows\system32\drivers\psadd.sys


-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------

R2 Diskeeper - "c:\program files\diskeeper corporation\diskeeper\dkservice.exe"
R2 IPSSVC (IPS Core Service) - c:\windows\system32\ipssvc.exe
R2 RegSrvc (Intel® PROSet/Wireless Registry Service) - c:\program files\intel\wireless\bin\regsrvc.exe
R2 TPHDEXLGSVC (ThinkPad HDD APS Logging Service) - system32\tphdexlg.exe
R2 TpKmpSVC (IBM KCU Service) - c:\windows\system32\tpkmpsvc.exe
R2 TVT Scheduler - "c:\program files\ibm thinkvantage\common\scheduler\tvtsched.exe"
R2 UCLauncherService (ThinkVantage System Update) - c:\program files\thinkvantage\systemupdate\uclauncherservice.exe

S3 PsaSrv (IBM PSA Access Driver Control) - c:\windows\system32\psasrv.exe (file missing)


-- Device Manager: Disabled ----------------------------------------------------

No disabled devices found.


-- Scheduled Tasks -------------------------------------------------------------

2008-04-27 14:50:15 316 --a------ C:\WINDOWS\Tasks\PMTask.job
2008-03-26 15:50:47 618 -----n--- C:\WINDOWS\Tasks\Norton Internet Security - Run Full System Scan - Ken.job


-- Files created between 2008-03-27 and 2008-04-27 -----------------------------

2008-04-27 15:20:00 0 d-------- C:\WINDOWS\LastGood
2008-04-26 14:11:41 0 d-------- C:\Documents and Settings\Ken\Application Data\Talkback
2008-04-26 14:10:53 0 --a------ C:\WINDOWS\nsreg.dat
2008-04-26 14:08:53 0 d-------- C:\Program Files\Common Files\xing shared
2008-04-26 14:05:41 0 d-------- C:\Documents and Settings\Ken\Application Data\Mozilla
2008-04-25 15:34:38 0 d-------- C:\Program Files\Trend Micro
2008-04-24 14:51:09 0 d-------- C:\Program Files\EsetOnlineScanner
2008-04-19 15:38:29 0 d-------- C:\Program Files\SopCast
2008-04-19 15:04:15 0 d-------- C:\Program Files\WebMediaPlayer


-- Find3M Report ---------------------------------------------------------------

2008-04-27 16:41:15 0 d-------- C:\Program Files\Common Files\Symantec Shared
2008-04-27 16:05:05 0 d-------- C:\Documents and Settings\Ken\Application Data\Skype
2008-04-27 13:41:28 5427 --a------ C:\WINDOWS\system32\EGATHDRV.SYS
2008-04-26 14:10:22 0 d-------- C:\Program Files\Symantec
2008-04-26 14:08:53 0 d-------- C:\Program Files\Common Files
2008-04-26 14:08:42 0 d-------- C:\Program Files\Common Files\Real
2008-04-24 16:39:52 0 d-------- C:\Program Files\a-squared Free
2008-04-23 14:43:03 0 d-------- C:\Documents and Settings\Ken\Application Data\Real
2008-03-11 12:42:17 0 d-------- C:\Program Files\Norton Internet Security
2008-02-11 09:39:26 253952 --a------ C:\WINDOWS\system32\OnlineScannerDLLA.dll
2008-02-11 09:39:18 237568 --a------ C:\WINDOWS\system32\OnlineScannerDLLW.dll
2008-02-08 13:53:46 110592 --a------ C:\WINDOWS\system32\OnlineScannerLang.dll
2008-02-05 08:48:04 77824 --a------ C:\WINDOWS\system32\OnlineScannerUninstaller.exe


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPLpr"="C:\Program Files\Synaptics\SynTP\SynTPLpr.exe" [09/15/2005 10:57 PM]
"SynTPEnh"="C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" [09/15/2005 10:57 PM]
"TPKMAPHELPER"="C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe" [10/29/2005 04:04 AM]
"TpShocks"="TpShocks.exe" [11/07/2005 08:14 PM C:\WINDOWS\system32\TpShocks.exe]
"TP4EX"="tp4ex.exe" [10/17/2005 10:11 AM C:\WINDOWS\system32\TP4EX.exe]
"igfxtray"="C:\WINDOWS\system32\igfxtray.exe" [11/28/2005 10:55 PM]
"igfxhkcmd"="C:\WINDOWS\system32\hkcmd.exe" [11/28/2005 10:52 PM]
"igfxpers"="C:\WINDOWS\system32\igfxpers.exe" [11/28/2005 10:55 PM]
"EZEJMNAP"="C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe" [11/17/2005 11:22 AM]
"TPHOTKEY"="C:\PROGRA~1\Lenovo\PkgMgr\HOTKEY\TPHKMGR.exe" [03/10/2006 01:14 AM]
"SoundMAXPnP"="C:\Program Files\Analog Devices\Core\smax4pnp.exe" [12/15/2005 11:19 PM]
"SoundMAX"="C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" [05/06/2005 11:06 PM]
"suScheduler"="C:\Program Files\ThinkVantage\SystemUpdate\UCLauncher.exe" [08/02/2005 02:32 AM]
"LPManager"="C:\PROGRA~1\THINKV~1\PrdCtr\LPMGR.exe" [01/25/2006 10:03 AM]
"AMSG"="C:\Program Files\ThinkVantage\AMSG\Amsg.exe" [11/15/2005 12:23 AM]
"DLA"="C:\WINDOWS\System32\DLA\DLACTRLW.EXE" [08/01/2005 02:10 PM]
"ISUSPM Startup"="c:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [07/28/2004 01:50 AM]
"ISUSScheduler"="c:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" [07/28/2004 01:50 AM]
"cssauth"="C:\Program Files\IBM ThinkVantage\Client Security Solution\cssauth.exe" [12/22/2005 03:08 AM]
"PDService.exe"="C:\Program Files\IBM ThinkVantage\SafeGuard PrivateDisk\pdservice.exe" [11/15/2005 10:13 PM]
"Picasa Media Detector"="C:\Program Files\Picasa2\PicasaMediaDetector.exe" [10/28/2005 08:08 PM]
"DiskeeperSystray"="C:\Program Files\Diskeeper Corporation\Diskeeper\DkIcon.exe" [11/29/2005 07:55 PM]
"Google Desktop Search"="C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" [06/22/2006 10:29 PM]
"ACTray"="C:\Program Files\ThinkPad\ConnectUtilities\ACTray.exe" [04/17/2006 10:09 PM]
"ACWLIcon"="C:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exe" [04/17/2006 09:59 PM]
"PWRMGRTR"="C:\PROGRA~1\ThinkPad\UTILIT~1\PWRMGRTR.DLL" [12/07/2005 10:12 AM]
"BLOG"="C:\PROGRA~1\ThinkPad\UTILIT~1\BatLogEx.DLL" [12/07/2005 10:12 AM]
"HP Software Update"="C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" [05/12/2005 08:12 AM]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [01/10/2007 07:59 AM]
"osCheck"="C:\Program Files\Norton Internet Security\osCheck.exe" [01/14/2007 09:11 AM]
"CmCardRun"="C:\WINDOWS\system32\CmWatch.exe" [09/16/2003 05:50 PM]
"Motive SmartBridge"="C:\PROGRA~1\ALICET~1\SMARTB~1\MotiveSB.exe" [04/21/2006 03:41 PM]
"Adobe Photo Downloader"="C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe" [03/09/2007 11:09 AM]
"Symantec PIF AlertEng"="C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [11/28/2007 08:51 PM]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [01/11/2008 11:16 PM]
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [04/26/2008 02:07 PM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [08/04/2004 02:00 PM]
"WMPNSCFG"="C:\Program Files\Windows Media Player\WMPNSCFG.exe" [11/03/2006 10:59 AM]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [07/30/2007 08:16 AM]
"Skype"="C:\Program Files\Skype\Phone\Skype.exe" [09/13/2007 01:31 PM]
"Voipwise"="C:\Program Files\Voipwise.com\Voipwise\Voipwise.exe" [09/06/2007 12:24 PM]
"jfhqnrpzmc"="c:\documents and settings\ken\local settings\application data\jfhqnrpzmc.exe" [04/26/2008 02:04 PM]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Alice ti aiuta.lnk - C:\Program Files\Alice ti aiuta\bin\matcli.exe [9/21/2007 6:25:40 PM]
Bluetooth.lnk - C:\Program Files\ThinkPad\Bluetooth Software\BTTray.exe [11/2/2005 12:10:32 AM]
Digital Line Detect.lnk - C:\Program Files\Digital Line Detect\DLG.exe [6/22/2006 10:12:08 PM]
HP Digital Imaging Monitor.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe [5/12/2005 8:23:26 AM]
HP Image Zone Fast Start.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe [5/12/2005 9:49:24 AM]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\ACNotify]
ACNotify.dll 04/17/2006 10:01 PM 32768 C:\Program Files\ThinkPad\ConnectUtilities\ACNotify.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\tpfnf2]
notifyf2.dll 07/06/2005 08:45 AM 28672 C:\WINDOWS\system32\notifyf2.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\tphotkey]
tphklock.dll 12/01/2005 05:16 AM 24576 C:\WINDOWS\system32\tphklock.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"appinit_dlls"=C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
"Notification Packages"= scecli csspwntfy

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]
@="Service"

*Newly Created Service* - COMHOST



-- End of Deckard's System Scanner: finished at 2008-04-27 16:44:02 ------------


EXTRA:


Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.
--------------------------------------------------------------------------------

-- System Information ----------------------------------------------------------

Microsoft Windows XP Professional (build 2600) SP 2.0
Architecture: X86; Language: English

CPU 0: Genuine Intel® CPU T2400 @ 1.83GHz
CPU 1: Genuine Intel® CPU T2400 @ 1.83GHz
Percentage of Memory in Use: 43%
Physical Memory (total/avail): 2038.36 MiB / 1160.92 MiB
Pagefile Memory (total/avail): 3930.31 MiB / 3076.98 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1922.28 MiB

C: is Fixed (NTFS) - 69.64 GiB total, 40.78 GiB free.
D: is CDROM (No Media)
E: is Removable (No Media)
R: is Removable (FAT)

\\.\PHYSICALDRIVE0 - HTS541080G9SA00 - 74.53 GiB - 2 partitions
\PARTITION0 (bootable) - Installable File System - 69.64 GiB - C:
\PARTITION1 - Unknown - 4.89 GiB

\\.\PHYSICALDRIVE1 - HP Photosmart 2575 USB Device



-- Security Center -------------------------------------------------------------

AUOptions is scheduled to auto-install.
Windows Internal Firewall is disabled.

FirstRunDisabled is set.
FirewallDisableNotify is set.
AntivirusOverride is set.

FW: Norton Internet Security v2007 (Symantec Corporation)
AV: Norton Internet Security v2007 (Symantec Corporation)

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\ThinkVantage\\SystemUpdate\\jre\\bin\\javaw.exe"="C:\\Program Files\\ThinkVantage\\SystemUpdate\\jre\\bin\\javaw.exe:*:Enabled:ThinkVantage System Update"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\ThinkVantage\\SystemUpdate\\jre\\bin\\javaw.exe"="C:\\Program Files\\ThinkVantage\\SystemUpdate\\jre\\bin\\javaw.exe:*:Enabled:ThinkVantage System Update"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe:*:Enabled:hpqtra08.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe:*:Enabled:hpqste08.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe:*:Enabled:hpofxm08.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe:*:Enabled:hposfx08.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe:*:Enabled:hposid01.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe:*:Enabled:hpqscnvw.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe:*:Enabled:hpqkygrp.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqCopy.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqCopy.exe:*:Enabled:hpqcopy.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpfccopy.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpfccopy.exe:*:Enabled:hpfccopy.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe:*:Enabled:hpzwiz01.exe"
"C:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe"="C:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe:*:Enabled:hpqphunl.exe"
"C:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqDIA.exe"="C:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqDIA.exe:*:Enabled:hpqdia.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe:*:Enabled:hpoews01.exe"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\Voipwise.com\\Voipwise\\Voipwise.exe"="C:\\Program Files\\Voipwise.com\\Voipwise\\Voipwise.exe:*:Enabled:Voipwise"
"C:\\Program Files\\SopCast\\SopCast.exe"="C:\\Program Files\\SopCast\\SopCast.exe:*:Enabled:SopCast Main Application"
"C:\\Program Files\\SopCast\\adv\\SopAdver.exe"="C:\\Program Files\\SopCast\\adv\\SopAdver.exe:*:Enabled:SopCast Adver"
"C:\\Program Files\\Skype\\Phone\\Skype.exe"="C:\\Program Files\\Skype\\Phone\\Skype.exe:*:Enabled:Skype"


-- Environment Variables -------------------------------------------------------

ALLUSERSPROFILE=C:\Documents and Settings\All Users
APPDATA=C:\Documents and Settings\Ken\Application Data
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME=LENOVO-HOME
ComSpec=C:\WINDOWS\system32\cmd.exe
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Documents and Settings\Ken
IBMSHARE=C:\IBMSHARE
LOGONSERVER=\\LENOVO-HOME
NUMBER_OF_PROCESSORS=2
OS=Windows_NT
Path=C:\Program Files\ThinkPad\Utilities;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\Intel\Wireless\Bin\;C:\Program Files\IBM ThinkVantage\Client Security Solution;C:\Program Files\Diskeeper Corporation\Diskeeper\;C:\Program Files\ThinkPad\ConnectUtilities
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 6 Model 14 Stepping 8, GenuineIntel
PROCESSOR_LEVEL=6
PROCESSOR_REVISION=0e08
ProgramFiles=C:\Program Files
PROMPT=$P$G
RR=C:\Program Files\IBM ThinkVantage\Rescue and Recovery
SESSIONNAME=Console
SMA=C:\Program Files\IBM ThinkVantage\SMA\
SonicCentral=c:\Program Files\Common Files\Sonic Shared\Sonic Central\
SystemDrive=C:
SystemRoot=C:\WINDOWS
TEMP=C:\DOCUME~1\Ken\LOCALS~1\Temp
TMP=C:\DOCUME~1\Ken\LOCALS~1\Temp
TVT=C:\Program Files\IBM ThinkVantage
TVTPYDIR=C:\Program Files\IBM ThinkVantage\Common\Python24
USERDOMAIN=LENOVO-HOME
USERNAME=Ken
USERPROFILE=C:\Documents and Settings\Ken
windir=C:\WINDOWS


-- User Profiles ---------------------------------------------------------------

Ken (admin)
Administrator (admin)


-- Add/Remove Programs ---------------------------------------------------------

--> C:\PROGRA~1\ALICET~1\Uninstall.exe AliceRE
--> C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
--> C:\WINDOWS\IsUninst.exe -fC:\WINDOWS\orun32.isu
--> c:\WINDOWS\system32\\MSIEXEC.EXE /x {075473F5-846A-448B-BCB3-104AA1760205}
--> c:\WINDOWS\system32\\MSIEXEC.EXE /x {1206EF92-2E83-4859-ACCB-2048C3CB7DA6}
--> c:\WINDOWS\system32\\MSIEXEC.EXE /x {AB708C9B-97C8-4AC9-899B-DBF226AC9382}
--> c:\WINDOWS\system32\\MSIEXEC.EXE /x {B12665F4-4E93-4AB4-B7FC-37053B524629}
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{3F92ABBB-6BBF-11D5-B229-002078017FBF}\SETUP.EXE" -l0x9 ControlPanelAnyText
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{E646DCF0-5A68-11D5-B229-002078017FBF}\SETUP.EXE" -l0x9 ControlPanel
--> rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
a-squared Free 3.5 --> "C:\Program Files\a-squared Free\unins000.exe"
Access Help --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{C6FA39A7-26B1-480A-BC74-6D17531AC222}\SETUP.EXE" -l0x9 UNINSTALL
Ad-Aware 2007 --> MsiExec.exe /I{DED53B0B-B67C-4244-AE6A-D6FD3C28D1EF}
Adobe Flash Player 9 ActiveX --> C:\WINDOWS\system32\Macromed\Flash\FlashUtil9b.exe -uninstallDelete
Adobe Flash Player ActiveX --> C:\WINDOWS\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Reader 8.1.2 --> MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A81200000003}
Adobe® Photoshop® Album Starter Edition 3.2 --> MsiExec.exe /I{A654A805-41D9-40C7-AA46-4AF04F044D61}
Alice ti aiuta --> C:\Program Files\Alice ti aiuta\bin\UninstallAlice.exe
AppCore --> MsiExec.exe /I{EFB5B3B5-A280-4E25-BE1C-634EEFE32C1B}
AV --> MsiExec.exe /I{F4DB525F-A986-4249-B98B-42A8066251CA}
C-Media USB Mass Storage Driver --> C:\WINDOWS\system32\CmCardRm.exe
ccCommon --> MsiExec.exe /I{3CCAD2EF-CFF2-4637-82AA-AABF370282D3}
Confidence Online™ for Web Applications --> C:\Documents and Settings\Ken\Application Data\WholeSecurity\CAT\WSUIEE.exe
devolo MicroLink dLAN Configuration Wizard --> C:\Program Files\devolo\setup.exe /remove:dlanconf
devolo MicroLink EasyShare --> C:\Program Files\devolo\setup.exe /remove:easyshare
devolo MicroLink Informer --> C:\Program Files\devolo\setup.exe /remove:dslmon
Diskeeper Lite --> MsiExec.exe /X{F6A04D96-C6D7-498C-9099-BCAD0D99778D}
ESET Online Scanner --> C:\WINDOWS\system32\OnlineScannerUninstaller.exe
Favorit --> "c:\documents and settings\ken\local settings\application data\jfhqnrpzmc.exe" -uninstall
GdiplusUpgrade --> MsiExec.exe /I{5421155F-B033-49DB-9B33-8F80F233D4D5}
Google Desktop --> C:\Program Files\Google\Google Desktop Search\GoogleDesktopSetup.exe -uninstall
Google Desktop --> MsiExec.exe /I{D0D36568-0B4C-11DA-BD3A-001185653D46}
Google Toolbar for Internet Explorer --> regsvr32 /u /s "c:\program files\google\googletoolbar3.dll"
Help Center --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{986F64DC-FF15-449D-998F-EE3BCEC6666A}\SETUP.EXE" -l0x9 -AddRemove
High Definition Audio Driver Package - KB888111 -->
HijackThis 2.0.2 --> "C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall
Hotfix for Windows Media Format 11 SDK (KB929399) --> "C:\WINDOWS\$NtUninstallKB929399$\spuninst\spuninst.exe"
HP Document Viewer 5.3 --> C:\Program Files\HP\Digital Imaging\DocumentViewer\hpzscr01.exe -datfile hpqbud04.dat
HP Extended Capabilities 5.3 --> C:\Program Files\HP\Digital Imaging\ExtCapUninstall\hpzscr01.exe -datfile hpqhsc01.dat
HP Image Zone 5.3 --> C:\Program Files\HP\Digital Imaging\uninstall\hpzscr01.exe -datfile hpqscr01.dat
HP Imaging Device Functions 5.3 --> C:\Program Files\HP\Digital Imaging\DigitalImagingMonitor\hpzscr01.exe -datfile hpqbud01.dat
HP PSC & OfficeJet 5.3.A --> "C:\Program Files\HP\Digital Imaging\{3E386744-10FA-44b2-98C9-DF7A270DECB3}\setup\hpzscr01.exe" -datfile hposcr06.dat
HP Software Update --> MsiExec.exe /X{15EE79F4-4ED1-4267-9B0F-351009325D7D}
HP Solution Center & Imaging Support Tools 5.3 --> C:\Program Files\HP\Digital Imaging\eSupport\hpzscr01.exe -datfile hpqbud05.dat
IBM 32-bit Runtime Environment for Java 2, v1.4.2 --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\7\INTEL3~1\IDriver.exe /M{E922961C-6DB6-41DE-9FEA-426DF3E9F81C} /l1033
Installazione Guidata Alice --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{221B9E1F-8120-492F-9894-292C4C4D171F}\setup.exe" -l0x10 -uninst
Intel® Graphics Media Accelerator Driver --> RUNDLL32.EXE C:\WINDOWS\system32\ialmrem.dll,UninstallW2KIGfx2ID PCI\VEN_8086&DEV_27A6 PCI\VEN_8086&DEV_27A2
Intel® PRO Network Connections Drivers --> Prounstl.exe
Intel® PROSet/Wireless Software --> C:\WINDOWS\Installer\iProInst.exe
InterActual Player --> C:\Program Files\InterActual\InterActual Player\inuninst.exe
InterVideo WinDVD --> "C:\Program Files\InstallShield Installation Information\{91810AFC-A4F8-4EBA-A5AA-B198BBC81144}\setup.exe" REMOVEALL
Juniper Networks Cache Cleaner 5.4.0 --> "C:\Documents and Settings\Ken\Application Data\Juniper Networks\Cache Cleaner 5.4.0\uninstall.exe"
Juniper Networks Cache Cleaner 5.5.0 --> "C:\Documents and Settings\Ken\Application Data\Juniper Networks\Cache Cleaner 5.5.0\uninstall.exe"
Juniper Terminal Services Client --> "C:\Documents and Settings\Ken\Application Data\Juniper Networks\Juniper Terminal Services Client\uninstall.exe"
LiveReg (Symantec Corporation) --> C:\Program Files\Common Files\Symantec Shared\LiveReg\VcSetup.exe /REMOVE
LiveUpdate 3.2 (Symantec Corporation) --> "C:\Program Files\Symantec\LiveUpdate\LSETUP.EXE" /U
LiveUpdate Notice (Symantec Corporation) --> MsiExec.exe /X{DBA4DB9D-EE51-4944-A419-98AB1F1249C8}
mCore --> MsiExec.exe /I{E81667C6-2856-46D6-ABEA-6A2F42166779}
mDriver --> MsiExec.exe /I{A0F925BF-5C55-44C2-A4E7-5A4C59791C29}
Message Center --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{E7E836B8-4BDD-454F-82E6-5FEA17C83AD4}\SETUP.EXE" -l0x9 -AddRemove
Microsoft Compression Client Pack 1.0 for Windows XP --> "C:\WINDOWS\$NtUninstallMSCompPackV1$\spuninst\spuninst.exe"
Microsoft Office Professional Edition 2003 --> MsiExec.exe /X{90110409-6000-11D3-8CFE-0150048383C9}
Microsoft PowerPoint Viewer 97 --> C:\Program Files\PowerPoint Viewer\setup\setup.exe
Microsoft User-Mode Driver Framework Feature Pack 1.0 --> "C:\WINDOWS\$NtUninstallWudf01000$\spuninst\spuninst.exe"
mMHouse --> MsiExec.exe /I{F0BFC7EF-9CF8-44EE-91B0-158884CD87C5}
Mozilla Firefox (2.0) --> C:\Program Files\Mozilla Firefox\uninstall\uninst.exe
mPfMgr --> MsiExec.exe /I{8B928BA1-EDEC-4227-A2DA-DD83026C36F5}
mProSafe --> MsiExec.exe /I{23FB368F-1399-4EAC-817C-4B83ECBE3D83}
MSRedist --> MsiExec.exe /I{B7C61755-DB48-4003-948F-3D34DB8EAF69}
mWlsSafe --> MsiExec.exe /I{FCA651F3-5BDA-4DDA-9E4A-5D87D6914CC4}
mXML --> MsiExec.exe /I{9CC89556-3578-48DD-8408-04E66EBEF401}
Norton AntiVirus --> MsiExec.exe /X{830D8CBD-C668-49e2-A969-C2C2106332E0}
Norton Confidential Browser Component --> MsiExec.exe /I{4843B611-8FCB-4428-8C23-31D0A5EAE164}
Norton Confidential Web Protection Component --> MsiExec.exe /I{D353CC51-430D-4C6F-9B7E-52003DA1E05A}
Norton Internet Security --> MsiExec.exe /I{48185814-A224-447A-81DA-71BD20580E1B}
Norton Internet Security --> MsiExec.exe /I{5AA2CD16-706F-41f3-87C5-2B5A031F2B3B}
Norton Internet Security --> MsiExec.exe /I{E3EFA461-EB83-4C3B-9C47-2C1D58A01555}
Norton Internet Security --> MsiExec.exe /I{E5EE9939-259F-4DE2-8023-5C49E16A4F43}
Norton Internet Security (Symantec Corporation) --> "C:\Program Files\Common Files\Symantec Shared\SymSetup\{5AA2CD16-706F-41f3-87C5-2B5A031F2B3B}_10_2_0_30\{5AA2CD16-706F-41f3-87C5-2B5A031F2B3B}.exe" /X
Norton Protection Center --> MsiExec.exe /I{9A129ABC-A53A-4209-A21E-D5DEDFB7CCA8}
PC-Doctor 5 for Windows --> C:\Program Files\PCDR5\uninst.exe
Picasa 2 --> "C:\Program Files\Picasa2\Uninstall.exe"
Productivity Center Supplement for ThinkPad --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{D728E945-256D-4477-B377-6BBA693714AC}\SETUP.EXE" -l0x9 -AddRemove
RealPlayer --> C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
RecordNow Audio --> MsiExec.exe /I{AB708C9B-97C8-4AC9-899B-DBF226AC9382}
RecordNow Copy --> MsiExec.exe /I{B12665F4-4E93-4AB4-B7FC-37053B524629}
RecordNow Data --> MsiExec.exe /I{075473F5-846A-448B-BCB3-104AA1760205}
Remove Multimedia Center --> C:\ibmtools\apps\recnow\sequencer.exe -fc:\ibmtools\apps\recnow\uninst.seq
Rescue and Recovery - Client Security Solution --> MsiExec.exe /I{BF90215F-2D7B-4C84-8A24-A03BC41B95DD}
Security Update for Step By Step Interactive Training (KB898458) -->
Security Update for Step By Step Interactive Training (KB923723) --> "C:\WINDOWS\$NtUninstallKB923723$\spuninst\spuninst.exe"
Skype™ 3.5 --> MsiExec.exe /X{5C82DAE5-6EB0-4374-9254-BE3319BA4E82}
Software Installer --> _tpiu000.exe /U
Sonic DLA --> MsiExec.exe /I{1206EF92-2E83-4859-ACCB-2048C3CB7DA6}
Sonic Express Labeler --> MsiExec.exe /I{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}
Sonic Update Manager --> MsiExec.exe /I{30465B6C-B53F-49A1-9EBA-A3F187AD502E}
SopCast 3.0.1 --> C:\Program Files\SopCast\uninst.exe
SoundMAX --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\10\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{F0A37341-D692-11D4-A984-009027EC0A9C}\SETUP.exe" -l0x9 -removeonly
SPBBC 32bit --> MsiExec.exe /I{77772678-817F-4401-9301-ED1D01A8DA56}
System Migration Assistant --> MsiExec.exe /X{E5072660-B723-422B-BB74-EAA300BF716B}
ThinkPad Bluetooth with Enhanced Data Rate Software --> MsiExec.exe /X{3F4EC965-28EF-45C3-B063-04B25D4E9679}
ThinkPad Configuration --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{FC081D4D-DF1B-4CF1-B530-027E4118D846}\SETUP.EXE" -l0x9 -AddRemove
ThinkPad EasyEject Utility --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{1297C681-92D7-40EF-93BF-03F66EC5105C}\SETUP.EXE" -l0x9 -AddRemove
ThinkPad FullScreen Magnifier --> RunDll32 setupapi.dll,InstallHinfSection DefaultUninstall.NT 132 C:\Program Files\Lenovo\PkgMgr\HOTKEY_1\TpScrex.inf
ThinkPad Keyboard Customizer Utility --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{2111B23F-7FDA-4A41-8309-E5A1663CA296}\SETUP.EXE" -l0x9 anything
ThinkPad Modem --> C:\Program Files\CONEXANT\CNXT_MODEM_HDAUDIO_VEN_14F1&DEV_2BFA&SUBSYS_10140588\HXFSETUP.EXE -U -ITkp0588p.inf -ISFG
ThinkPad PC Card Power Policy --> rundll32.exe setupapi.dll,InstallHinfSection DefaultUnInstall 132 C:\IBMTOOLS\OSFIXES\PCMCIAPW\pcmciapw.inf
ThinkPad Power Management Driver --> RunDll32.exe tpinspm.dll,Uninstall
ThinkPad Power Manager --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{A0E64EBA-8BF0-49FB-90C0-BB3D781A2016}\SETUP.EXE" -l0x9 -AddRemove
ThinkPad Presentation Director --> C:\WINDOWS\IsUninst.exe -f"C:\Program Files\ThinkPad\Utilities\UNNPDR.isu" -c"C:\Program Files\ThinkPad\Utilities\Tpinsnpd.dll"
ThinkPad UltraNav Driver --> rundll32.exe "C:\Program Files\Synaptics\SynTP\SynISDLL.dll",standAloneUninstall
ThinkPad UltraNav Wizard --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{82512BC9-BD5D-4C50-BE4D-B98E7DF78687}\SETUP.EXE" -l0x9 UNINSTALL
ThinkVantage Access Connections --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{7EB114D8-207F-45AE-BABD-1669715F2630}\SETUP.EXE" -l0x9 anything
ThinkVantage Active Protection System --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{72806716-7088-41B2-8FA6-717A2A164DAB}\SETUP.EXE" -l0x9 anything
ThinkVantage Away Manager --> Rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\AWAYTASK.INF
ThinkVantage Productivity Center --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{CF5737AF-8550-4546-A69B-0EA9EF5A9B55}\SETUP.EXE" -l0x9 -AddRemove
ThinkVantage System Update --> MsiExec.exe /X{2A43FF29-0D97-4445-B82D-9324F176AED5}
ThinkVantage Technologies Welcome Message --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{1007F41F-7D69-468E-8017-3849A5A973C2}\SETUP.EXE" -l0x9 anything
TrackPoint Accessibility Features --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{EA664480-3844-11D5-8C25-444553540000}\SETUP.EXE"
URGE --> MsiExec.exe /I{8BBF6DFD-0AD9-43A7-9FBD-BF065E3866AF}
Voipwise --> "C:\Program Files\Voipwise.com\Voipwise\unins000.exe"
Wallpapers --> MsiExec.exe /I{F386C340-DF4B-4BBA-9503-420FB7EDB395}
WebMediaPlayer --> C:\Program Files\WebMediaPlayer\uninst.exe
Windows Media Format 11 runtime --> "C:\WINDOWS\$NtUninstallWMFDist11$\spuninst\spuninst.exe"
XP Themes --> MsiExec.exe /I{C54ED2B6-1AF2-416F-BBA8-5E2B8CDCB5C4}


-- Application Event Log -------------------------------------------------------

Event Record #/Type21989 / Error
Event Submitted/Written: 04/27/2008 04:22:43 PM
Event ID/Source: 1002 / Application Hang
Event Description:
Hanging application iexplore.exe, version 7.0.6000.16640, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Event Record #/Type21979 / Warning
Event Submitted/Written: 04/27/2008 02:53:17 PM
Event ID/Source: 4354 / EventSystem
Event Description:
The COM+ Event System failed to fire the ConnectionMadeNoQOCInfo method on subscription {A82F0E80-1305-400C-BA56-375AE04264A1}-{00000000-0000-0000-0000-000000000000}-{00000000-0000-0000-0000-000000000000}. The subscriber returned HRESULT 80004001.

Event Record #/Type21978 / Warning
Event Submitted/Written: 04/27/2008 02:50:53 PM
Event ID/Source: 4354 / EventSystem
Event Description:
The COM+ Event System failed to fire the ConnectionMadeNoQOCInfo method on subscription {A82F0E80-1305-400C-BA56-375AE04264A1}-{00000000-0000-0000-0000-000000000000}-{00000000-0000-0000-0000-000000000000}. The subscriber returned HRESULT 80004001.

Event Record #/Type21956 / Warning
Event Submitted/Written: 04/27/2008 02:41:26 PM
Event ID/Source: 4354 / EventSystem
Event Description:
The COM+ Event System failed to fire the ConnectionMadeNoQOCInfo method on subscription {A82F0E80-1305-400C-BA56-375AE04264A1}-{00000000-0000-0000-0000-000000000000}-{00000000-0000-0000-0000-000000000000}. The subscriber returned HRESULT 80004001.

Event Record #/Type21954 / Warning
Event Submitted/Written: 04/27/2008 02:37:43 PM
Event ID/Source: 4354 / EventSystem
Event Description:
The COM+ Event System failed to fire the ConnectionMadeNoQOCInfo method on subscription {A82F0E80-1305-400C-BA56-375AE04264A1}-{00000000-0000-0000-0000-000000000000}-{00000000-0000-0000-0000-000000000000}. The subscriber returned HRESULT 80004001.



-- Security Event Log ----------------------------------------------------------

No Errors/Warnings found.


-- System Event Log ------------------------------------------------------------

Event Record #/Type123538 / Error
Event Submitted/Written: 04/27/2008 03:10:35 PM / 04/27/2008 03:10:36 PM
Event ID/Source: 30013 / ipnathlp
Event Description:
The DHCP allocator has disabled itself on IP address 192.168.1.164,
since the IP address is outside the 192.168.0.0/255.255.255.0 scope
from which addresses are being allocated to DHCP clients.
To enable the DHCP allocator on this IP address,
please change the scope to include the IP address,
or change the IP address to fall within the scope.

Event Record #/Type123501 / Error
Event Submitted/Written: 04/27/2008 02:41:24 PM
Event ID/Source: 31008 / ipnathlp
Event Description:
The DNS proxy agent was unable to read the local list of name-resolution
servers from the registry.
The data is the error code.

Event Record #/Type123333 / Error
Event Submitted/Written: 04/26/2008 04:26:51 PM
Event ID/Source: 31008 / ipnathlp
Event Description:
The DNS proxy agent was unable to read the local list of name-resolution
servers from the registry.
The data is the error code.

Event Record #/Type123106 / Warning
Event Submitted/Written: 04/26/2008 02:27:31 PM
Event ID/Source: 4226 / Tcpip
Event Description:
TCP/IP has reached the security limit imposed on the number of concurrent TCP connect attempts.

Event Record #/Type123065 / Error
Event Submitted/Written: 04/26/2008 02:18:35 PM
Event ID/Source: 12 / PlugPlayManager
Event Description:
The device 'Intel® PRO/1000 PL Network Connection' (PCI\VEN_8086&DEV_109A&SUBSYS_200117AA&REV_00\4&192ac53f&0&00E0) disappeared from the system without first being prepared for removal.



-- End of Deckard's System Scanner: finished at 2008-04-27 16:44:02 ------------

#5 Buckeye_Sam

Buckeye_Sam

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Posted 28 April 2008 - 07:44 AM

Please download the OTMoveIt2 by OldTimer.
  • Save it to your desktop.
  • Please double-click OTMoveIt2.exe to run it.
  • Copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):

    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\jfhqnrpzmc
    c:\documents and settings\ken\local settings\application data\jfhqnrpzmc.exe
  • Return to OTMoveIt2, right click in the "Paste List of Files/Folders to Move" window (under the light Yellow bar) and choose Paste.
  • Click the red Moveit! button.
  • A log of files and folders moved will be created in the c:\_OTMoveIt\MovedFiles folder in the form of Date and Time (mmddyyyy_hhmmss.log). Please open this log in Notepad and post its contents in your next reply.
  • Close OTMoveIt2
If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.


=================



Download and scan with SUPERAntiSpyware Free for Home Users
  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download and unzip them from here.)
  • Under "Configuration and Preferences", click the Preferences button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen.
  • Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan.
  • Click "Next" to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes".
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

Also post a new log from DSS.
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


========================================================

#6 Buckeye_Sam

Buckeye_Sam

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Posted 22 May 2008 - 09:47 AM

Unfortunately there has been no response. :thumbsup:
This thread will now be closed.
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


========================================================




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