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Help With Excel 2002


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#1 millerjmrara

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Posted 23 April 2008 - 11:59 AM

I have multiple users that have Excel close on them automatically. It is very easy to recreate on their machines. These are running Windows 2000 with Excel 2002 and Outlook 2003. These are the steps that are causing it:

1. Copy information from Excel
2. Go to Outlook and create a new message or read a newly received message

At that point, Excel will close and they will lose what they have been working in. If they open the email before they copy the information from Excel this does not happen.

Any ideas? We do have SP3 installed for Office 2002 and 2003.

Thank you

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#2 millerjmrara

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Posted 20 May 2008 - 02:36 PM

I found an interesting solution. I renamed the users profile and Windows created a new profile the next time the user logged on. That has resolved the issue.




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