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Problem With Adobe Professional, Ver 7.09


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#1 thalls

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Posted 22 April 2008 - 05:33 AM

Hi there

I get the following error message when booting to Windows:

"Adobe Acrobat could not open the 'Adobe Speed Launcher.Ink.Disabled' because it is either not a supported file type or because the file has been damaged ---.
To create an Adobe PDF document, go to the source application. Then print the document to Adobe PDF."

I am not sure what happened to this file but am aware I disabled it previously. The message now implies the file is damaged. I weighed up replacing the file with a good one but were not sure where it resides in the registry or otherwise. Subsquently I used the disc option of "Repair" the application thinking this would right the file. No such luck!

I then decided I would take the longer route of removing the application entirely and re-installing. I have done so - again without resolving the original issue (the error message). Unfortunately the error message is accompanied by the Adobe application opening as well in every instance. The wider problem is the size of the Adobe application has the effect of hogging memory and considerably slowing down the booting into Windows. :thumbsup:

I would value someone's advice to correct this matter please.
Kind regards, Tim

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#2 garmanma

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Posted 22 April 2008 - 07:23 AM

Do you want Speed Launcher to run? Most people suggest turning it off. If you just want to remove it, download Autoruns and disable it in the startup menu
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#3 Papakid

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Posted 22 April 2008 - 01:53 PM

It would be easier to deal with the shortcut file in your C:\Documents and Settings\All Users\Start Menu\Programs\Startup folder or under C:\User\All Users\ in Vista. There is no registry entry to deal with for those. Just rename the file back to Adobe Speed Launcher.lnk (Note that it is a lower case L instead of an uppercase I).

The reason you're getting an error is because whatever you used to disable that startup renamed the shortcut file by adding the .disabled extension to it. Any file you put in that folder will start on reboot, in this case a shortcut file that points to the actual executable. Adobe Speed Launcher.lnk points to the actual executable in another location/folder and if it had that exact file name Adobe Speed Launcher would run. But since the name of the file is now Adobe Speed Launcher.lnk.Disabled instead of just Adobe Speed Launcher.lnk, Windows does not know how to read it. Why? Because of what the error says--a .disabled extension makes it a type of file that Windows doesn't know how to read. The file is not damaged, the error just is letting you know of another possibility of why it couldn't read the file, but it doesn't apply in your case.

I've been wondering myself what Speed Launcher actually does. Found this that explains it pretty well--you may want to keep it. http://kb.adobe.com/selfservice/viewConten...ternalId=331131

Either way, deleting or disabling that one shortcut file should not hurt how Adobe Reader functions. The problems you're having now are probably unrelated. I know I had trouble with Adobe's latest version so have switched to the free alternative Foxit Reader instead--fewer headaches that way. http://www.foxitsoftware.com/pdf/rd_intro.php.

Also there is a startup folder for every user account you may have for logging in to your individual desktops. If you don't find the file in the above location, check C:\Documents and Settings\USERNAME\Start Menu\Programs\Startup or under C:\User\USERNAME\ in Vista.

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