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Hijack Log


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#1 thescrim

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Posted 22 April 2008 - 05:08 AM

Hi there,

I've just registered to get some help with some issues and post a log.

Is it ok to proceed and paste or attach my HT log here?

Many thanks
Mark

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#2 quietman7

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Posted 22 April 2008 - 09:42 AM

HijackThis logs are not permitted in this forum. The HJT Team members are all volunteers who contribute to helping members as time permits but currently there is a backup and you may have to wait for assistance. If you don't want to wait, please advise what issues you're having, what OS you're using and any steps you have taken so far and we may be able to assist you here.

If you don't mind waiting, then I will instruct you further as to how to post a log. Please let me know how you wish to proceed.
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#3 thescrim

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Posted 22 April 2008 - 09:56 AM

Apologies for posting incorrectly, however the Forum heading sub text states "This forum is for only posting and analyzing HijackThis logs" ?

I understand the volunteer aspect and have absolutely no problem in waiting.

Thanks for replying so quickly

Best regards

#4 quietman7

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Posted 22 April 2008 - 09:58 AM

Please read the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log" and complete all the steps. There are instructions for downloading and running Deckard's System Scanner (DSS) which will create a hijackthis log for you, or automatically download and install the most current version of HijackThis if it's not already installed on your computer.

When you have done that, post your log in the HijackThis Logs and Malware Removal forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. An expert will analyze your log and reply with instructions advising you what to fix. After doing this, we would appreciate if you post a link to your log back here so we know that your getting help from the HJT Team.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT "bump" your post or make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?".
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