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Rundll Error On Startup - Am I Infected?

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7 replies to this topic

#1 Wiggy74


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Posted 22 April 2008 - 02:48 AM

Hi all,

I have a RunDLL error that appears every time I start up my computer:

Error Loading C:\Users\Nic\AppData\Roaming\_c00897E3.dat
The specified module could not be found

I was advised elsewhere to delete this file in the C: drive, which I did. I hope it was the right thing to do because I inadvertently emptied my recycle bin.

Trojan Zlob attempted to infect my computer recently, which Norton blocked. I've had all sorts of weird problems happening with my computer, including weird re-directions to websites, particularly ebay. I think this may be sorted now. Spybot detected Smitfraud, which is now gone (I hope).

This error message is annoying the crap out of me, mainly because I'm concerned it could be related to a virus (I'm too afraid to do internet banking) and also because it's just plain annoying to see all the time.

I'd be really grateful for any advice.


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#2 boopme


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Posted 22 April 2008 - 01:52 PM

Hello Wiggy74. You didn't mention your operating system,XP,Vista etc..

We need to be sure the infection is gone, so please do this and post back the report and your OS.
S!Ri's SmitfraudFix For XP/2K/2003/Vista only

Please download SmitfraudFix

Double-click SmitfraudFix.exe
Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.

Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 Wiggy74

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Posted 22 April 2008 - 04:18 PM

Hi there,

My OS is VistaPremium (sorry, I should have mentioned that!) :thumbsup:

Here's the log as requested:

SmitFraudFix v2.316

Scan done at 7:15:00.35, Wed 23/04/2008
Run from C:\Users\Nic\Desktop\Security\SmitfraudFix
OS: Microsoft Windows [Version 6.0.6000] - Windows_NT
The filesystem type is NTFS
Fix run in normal mode


C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\ATK Hotkey\ASLDRSrv.exe
C:\Program Files\ATK Hotkey\Hcontrol.exe
C:\Program Files\ATKOSD2\ATKOSD2.exe
C:\Program Files\Wireless Console 2\wcourier.exe
C:\Program Files\ASUS\Splendid\ACMON.exe
C:\Program Files\ATK Hotkey\ATKOSD.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\ASUS\NB Probe\SPM\spmgr.exe
C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
C:\Program Files\ASUS\ASUS Live Update\ALU.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe
C:\Program Files\ASUS\ATK Media\DMedia.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Symantec\LiveUpdate\ALUNOTIFY.EXE
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Creative\Sync Manager Unicode\CTSyncU.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\ASUS\Asus MultiFrame\MultiFrame.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Internet Explorer\iexplore.exe









C:\Users\Nic\Application Data

Start Menu



C:\Program Files

Corrupted keys

Desktop Components

!!!Attention, following keys are not inevitably infected!!!

Credits: Malware Analysis & Diagnostic
Code: S!Ri

!!!Attention, following keys are not inevitably infected!!!

Credits: Malware Analysis & Diagnostic
Code: S!Ri

!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]

!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]



Description: Belkin 54Mbps Wireless USB Network Adapter #2
DNS Server Search Order:
DNS Server Search Order:

HKLM\SYSTEM\CCS\Services\Tcpip\..\{50C95A08-6969-4111-B22B-4C1316FB2D8C}: DhcpNameServer=
HKLM\SYSTEM\CCS\Services\Tcpip\..\{80BD1929-CDFB-4A39-AAF5-6DA01B80348D}: DhcpNameServer=
HKLM\SYSTEM\CCS\Services\Tcpip\..\{C4151BCF-5B92-4BA6-AABB-07368195907E}: DhcpNameServer=
HKLM\SYSTEM\CCS\Services\Tcpip\..\{D20D3A1C-DBF3-43C7-B374-B26586201074}: DhcpNameServer=
HKLM\SYSTEM\CCS\Services\Tcpip\..\{F7B2B1C8-8FC2-455C-91DB-DAF995EBAA92}: DhcpNameServer=
HKLM\SYSTEM\CCS\Services\Tcpip\..\{FCC295CE-4957-4504-929C-FD1F908B1F41}: DhcpNameServer=
HKLM\SYSTEM\CS1\Services\Tcpip\..\{50C95A08-6969-4111-B22B-4C1316FB2D8C}: DhcpNameServer=
HKLM\SYSTEM\CS1\Services\Tcpip\..\{80BD1929-CDFB-4A39-AAF5-6DA01B80348D}: DhcpNameServer=
HKLM\SYSTEM\CS1\Services\Tcpip\..\{C4151BCF-5B92-4BA6-AABB-07368195907E}: DhcpNameServer=
HKLM\SYSTEM\CS1\Services\Tcpip\..\{D20D3A1C-DBF3-43C7-B374-B26586201074}: DhcpNameServer=
HKLM\SYSTEM\CS1\Services\Tcpip\..\{F7B2B1C8-8FC2-455C-91DB-DAF995EBAA92}: DhcpNameServer=
HKLM\SYSTEM\CS1\Services\Tcpip\..\{FCC295CE-4957-4504-929C-FD1F908B1F41}: DhcpNameServer=
HKLM\SYSTEM\CS3\Services\Tcpip\..\{50C95A08-6969-4111-B22B-4C1316FB2D8C}: DhcpNameServer=
HKLM\SYSTEM\CS3\Services\Tcpip\..\{80BD1929-CDFB-4A39-AAF5-6DA01B80348D}: DhcpNameServer=
HKLM\SYSTEM\CS3\Services\Tcpip\..\{C4151BCF-5B92-4BA6-AABB-07368195907E}: DhcpNameServer=
HKLM\SYSTEM\CS3\Services\Tcpip\..\{D20D3A1C-DBF3-43C7-B374-B26586201074}: DhcpNameServer=
HKLM\SYSTEM\CS3\Services\Tcpip\..\{F7B2B1C8-8FC2-455C-91DB-DAF995EBAA92}: DhcpNameServer=
HKLM\SYSTEM\CS3\Services\Tcpip\..\{FCC295CE-4957-4504-929C-FD1F908B1F41}: DhcpNameServer=
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=
HKLM\SYSTEM\CS3\Services\Tcpip\Parameters: DhcpNameServer=

Scanning for wininet.dll infection


Edited by Wiggy74, 22 April 2008 - 04:19 PM.

#4 boopme


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Posted 22 April 2008 - 08:42 PM

Ok with Vista you need to 'Run as Administrator' did you/
Also run this scan to be safe
Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Acan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Are you still getting the error?

Edited by boopme, 22 April 2008 - 08:43 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 Wiggy74

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Posted 23 April 2008 - 05:25 AM

That's a nifty little program, it detected things that no other virus/spyware program has (I ran it as administrator).

The bummer part? The error message is still showing up when I start up my computer.

Here's a log of the mbam scan:


Malwarebytes' Anti-Malware 1.11
Database version: 672

Scan type: Quick Scan
Objects scanned: 29060
Time elapsed: 7 minute(s), 7 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 4
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 3

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{9afb8248-617f-460d-9366-d71cdeda3179} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Microsoft\MS Juan (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Microsoft\affri (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\Host Process (Worm.IRCBot) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\VirusProtectPro (Rogue.VirusProtectPro) -> Quarantined and deleted successfully.

Files Infected:
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\VirusProtectPro\VirusProtectPro 3.3 Website.lnk (Rogue.VirusProtectPro) -> Quarantined and deleted successfully.
C:\ProgramData\Microsoft\Windows\Start Menu\Online Security Guide.url (Rogue.Link) -> Quarantined and deleted successfully.
C:\ProgramData\Microsoft\Windows\Start Menu\Security Troubleshooting.url (Rogue.Link) -> Quarantined and deleted successfully.

#6 boopme


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Posted 23 April 2008 - 08:17 PM

Hi Wiggy74,yes it is a great app to keep around.
Now that we're certain the malware is gone. this error is most likely an orphaned registry entry. This occurs because a program wants to run in Windows and cannot.,hence an eroor message. The good part is that it was probably the malware file trying to run, It cannot execute now as the Removal tool has killed it. Following this proceedure should take care of it.

Download Autoruns, search for the related entry and then delete it.
Create a new folder on your hard drive called AutoRuns (C:\AutoRuns) and extract (unzip) the file there. (click [url="http://"%20http://www.bleepingcomputer.com/tutorials/...al105.htm"[/url]" target="_blank">Here if you're not sure how to do this.)
Open the folder and double-click on autoruns.exe to launch it.
Please be patient as it scans and populates the entries.
When done scanning, it will say Ready at the bottom.
Scroll through the list and look for a startup entry related to the file(s) in the error message.
Right-click on the entry and choose delete.
Reboot your computer and see if the startup error returns.

Note: I stole this fix from Quietman7
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 Wiggy74

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Posted 25 April 2008 - 01:12 AM

Boopme, thank you soooo much for your advice, you're a champ :thumbsup: The error is not appearing anymore. I had to run the program in safe mode and delete the entry because it didn't work in normal mode (even when run as administrator). I also ended up deleting Spybot because until I did that, it kept changing the registry entry and the pop-up screen kept coming back.

One last question: now that I've deleted Spybot, should I continue to use the Malware program you recommended along with my normal anti-virus program to detect threats? Should I download anything else to replace Spybot?

#8 DaChew


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Posted 25 April 2008 - 01:34 AM

C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

pardon me for jumping in but teatimer should have been disabled, unloaded before attempting any fix

spybot is a great program and the sd helper and immunize feature protect you from surfing into the wrong sites and driveby malware attacks

I would reinstall it and learn how to use teatimer if I was going to keep it active, it's really an advanced tool

No. Try not. Do... or do not. There is no try.

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