Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

I Think I Have Some Kind Of Spyware/adware/virus?


  • Please log in to reply
5 replies to this topic

#1 heartstation

heartstation

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:03:26 PM

Posted 21 April 2008 - 07:44 PM

Yesterday, I suddenly got some popup after being sent a YouTube video but I think it's coincidence.

Anyhow, then I kept on getting these popups on my taskbar like "Your computer is infected with spyware! Click this link to download a spyware remover" it all leads to some webpage, namely "about:security".
Then my background suddenly changed to "Your computer may be infected with spyware! Click this link to remove" and no matter how many times I change it, it always changes back to that.
Lastly, my task manager has been disabled and I did no such thing.
My computer's speed is fine so I don't know where the problem is.

Note: my "infected" computer is on safe mode and I'm typing this on the other computer.
Oh and the popups keep appearing even on safe mode too :thumbsup:

Edited by heartstation, 21 April 2008 - 07:48 PM.


BC AdBot (Login to Remove)

 


#2 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,416 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:06:26 PM

Posted 21 April 2008 - 08:27 PM

Is this an XP, Vista etc.. PC??
What antivirus and spyware tools are installed?
Have you scanned with them from Safe mode.
Start with this scan as it will run in 2000/XP/2003/Vista.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Acan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 heartstation

heartstation
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:03:26 PM

Posted 21 April 2008 - 09:28 PM

It's an XP and I have Symantec and Spysweeper.
I have not scanned in Safe Mode.


Here is my log:


Malwarebytes' Anti-Malware 1.11
Database version: 667

Scan type: Quick Scan
Objects scanned: 61354
Time elapsed: 20 minute(s), 6 second(s)

Memory Processes Infected: 1
Memory Modules Infected: 0
Registry Keys Infected: 19
Registry Values Infected: 1
Registry Data Items Infected: 1
Folders Infected: 2
Files Infected: 48

Memory Processes Infected:
C:\WINDOWS\system32\wmsdkns.exe (Trojan.Agent) -> Unloaded process successfully.

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{15651c7c-e812-44a2-a9ac-b467a2233e7d} (Adware.123Mania) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{622cc208-b014-4fe0-801b-874a5e5e403a} (Adware.123Mania) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{072039ab-2117-4ed5-a85f-9b9eb903e021} (Adware.CWS) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{9c5b2f29-1f46-4639-a6b4-828942301d3e} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{ffff0001-0002-101a-a3c9-08002b2f49fb} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{00000250-0320-4dd4-be4f-7566d2314352} (Fake.Dropped.Malware.Renos) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{13197ace-6851-45c3-a7ff-c281324d5489} (Fake.Dropped.Malware.Renos) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{4e1075f4-eec4-4a86-add7-cd5f52858c31} (Fake.Dropped.Malware.Renos) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{4e7bd74f-2b8d-469e-92c6-ce7eb590a94d} (Fake.Dropped.Malware.Renos) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5929cd6e-2062-44a4-b2c5-2c7e78fbab38} (Fake.Dropped.Malware.Renos) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5dafd089-24b1-4c5e-bd42-8ca72550717b} (Fake.Dropped.Malware.Renos) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5fa6752a-c4a0-4222-88c2-928ae5ab4966} (Fake.Dropped.Malware.Renos) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{8674aea0-9d3d-11d9-99dc-00600f9a01f1} (Fake.Dropped.Malware.Renos) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{965a592f-8efa-4250-8630-7960230792f1} (Fake.Dropped.Malware.Renos) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{cf021f40-3e14-23a5-cba2-717765728274} (Fake.Dropped.Malware.Renos) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{fc3a74e5-f281-4f10-ae1e-733078684f3c} (Fake.Dropped.Malware.Renos) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ism (Adware.ISM) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\QdrModule (Adware.ISM) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\QdrDrive (Adware.ISM) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\QdrModule15 (Adware.ISM) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Trojan.Agent) -> Data: c:\windows\system32\wmsdkns.exe -> Quarantined and deleted successfully.

Folders Infected:
C:\Program Files\ISM (Adware.ISM) -> Quarantined and deleted successfully.
C:\Program Files\QdrModule (Adware.ISM) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\winself.exe (Rootkit.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\Owner\Local Settings\Temp\leem2.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Program Files\ISM\ism.exe (Adware.ISM) -> Quarantined and deleted successfully.
C:\Program Files\ISM\Uninstall.exe (Adware.ISM) -> Quarantined and deleted successfully.
C:\Program Files\QdrModule\QdrModule15.exe (Adware.ISM) -> Quarantined and deleted successfully.
C:\WINDOWS\lfn.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\wmsdkns.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\000060.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\000080.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\000090.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\avifile32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\avisynthex32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\aviwrap32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\bjam.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\bokja.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\browserad.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\cdsm32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\changeurl_30.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\didduid.ini (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\msa64chk.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\msapasrc.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\mspphe.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\123messenger.per (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\mssvr.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\ntnut.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\saiemod.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\shdocpe.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\shdocpl.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\stcloader.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\swin32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\voiceip.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\winsb.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\2020search.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\2020search2.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\apphelp32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\asferror32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\asycfilt32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\athprxy32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\ati2dvaa32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\ati2dvag32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\audiosrv32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\autodisc32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\licencia.txt (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\telefonos.txt (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\textos.txt (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\NowStarter.ocx (Adware.CWS) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\winfrun32.bin (Malware.Trace) -> Quarantined and deleted successfully.
C:\Program Files\Common Files\Yazzle1552OinAdmin.exe (Adware.PurityScan) -> Quarantined and deleted successfully.

#4 heartstation

heartstation
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:03:26 PM

Posted 21 April 2008 - 10:21 PM

Update:

My taskbar popups and taskmanager disabling problems seem to be gone so the only thing left is my "hijacked" desktop background problem.

Edited by heartstation, 21 April 2008 - 10:21 PM.


#5 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,416 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:06:26 PM

Posted 21 April 2008 - 10:21 PM

Now run these and tell us how the PC is after and post another log.
You may want to temporarily disable those while this scan runs.

Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opers browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.

Please ask any needed questions,post log and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 heartstation

heartstation
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:03:26 PM

Posted 22 April 2008 - 12:15 AM

Ok my computer is fine, but my only problem left is my desktop background
To be specific, this:
Posted Image

Here is my log:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 04/21/2008 at 09:49 PM

Application Version : 4.0.1154

Core Rules Database Version : 3444
Trace Rules Database Version: 1436

Scan type : Complete Scan
Total Scan Time : 00:41:51

Memory items scanned : 199
Memory threats detected : 0
Registry items scanned : 6724
Registry threats detected : 0
File items scanned : 86483
File threats detected : 2

Adware.ClickSpring
C:\PROGRAM FILES\COMMON FILES\FNTS~1\NOTEPAD.EXE

Trojan.Downloader-GRDMgr
C:\WINDOWS\SYSTEM32\GRDMGR.EXE




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users