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Taskmgr And Print Problems


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15 replies to this topic

#1 TedinAK

TedinAK

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Posted 21 April 2008 - 05:53 PM

Hi,

New to the forum, any help would be gladly accepted. I cannot get Taskmgr to run, it opens for a second (in dos mode) then shuts down. If I try to open it in dos I get a message stating "Program to big to fit in memory" ? I have tried running Adware, Malware, Spyware, programs in addition to windows defender and mcafee virus scan. Adware, malware, and spyware have removed some items that were infected. No viruses are detected when running the antivirus programs (all programs were updated prior to running). When this problem began I tried to use System Restore as I have done numerous times in the past but it could not complete the resore. Also, my original user profile would not open, error message stated file in the registry not correct. I cleaned the system removing most of the items in the temp, temp int, for all users. Same problem exist. Ran hijack this, here is the log. Thanks.


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:10:34 PM, on 4/21/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Common Files\Network Associates\TalkBack\tbmon.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\mcshield.exe
C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Ted Hutchinson 2\Desktop\hijackthis.exe
C:\WINDOWS\system32\wuauclt.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ycomp/def.../search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ycomp/def...//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - (no file)
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [MMTray] C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program Files\Common Files\Network Associates\TalkBack\tbmon.exe"
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKCU\..\Run: [Uniblue RegistryBooster 2] C:\Program Files\Uniblue\RegistryBooster 2\RegistryBooster.exe /S
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {037790A6-1576-11D6-903D-00105AABADD3} (Seagull Web-to-Host Control Module v3) - https://pilot.fedex.com/bluezone/bzw2h/controls/sglw2hcm.ocx
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecal...ivex/hcImpl.cab
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - McAfee, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - McAfee, Inc. - C:\Program Files\Network Associates\VirusScan\mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe

--
End of file - 7544 bytes

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#2 kahdah

kahdah

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Posted 07 May 2008 - 08:04 PM

Hello TedinAK

Welcome to BleepingComputer :thumbsup:
========================
If you are still in need of assistance please post a new Hijackthis log.
Please do not pm for help, post it in the forums instead.

If I am helping you and have not responded for 48 hours please send me a pm as I don't always get notifications.

My help is always free, however, if you would like to make a donation to me for the help I have provided please click here Posted Image

#3 TedinAK

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Posted 12 May 2008 - 11:34 AM

I sure could use the help, here is a new log.


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:30:50 AM, on 5/12/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Common Files\Network Associates\TalkBack\tbmon.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\mcshield.exe
C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
C:\WINDOWS\system32\svchost.exe
C:\Documents and Settings\Ted Hutchinson 2\Desktop\hijackthis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ycomp/def.../search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ycomp/def...//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [MMTray] C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program Files\Common Files\Network Associates\TalkBack\tbmon.exe"
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [Uniblue RegistryBooster 2] C:\Program Files\Uniblue\RegistryBooster 2\RegistryBooster.exe /S
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {037790A6-1576-11D6-903D-00105AABADD3} (Seagull Web-to-Host Control Module v3) - https://pilot.fedex.com/bluezone/bzw2h/controls/sglw2hcm.ocx
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecal...ivex/hcImpl.cab
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - McAfee, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - McAfee, Inc. - C:\Program Files\Network Associates\VirusScan\mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe

--
End of file - 7540 bytes

#4 kahdah

kahdah

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Posted 12 May 2008 - 11:47 AM

Please download Deckard's System Scanner (DSS) and save it to your Desktop.
  • Close all other windows before proceeding.
  • Double-click on dss.exe and follow the prompts.
  • When it has finished, dss will open two Notepads main.txt and extra.txt -- please copy (CTRL+A and then CTRL+C) and paste (CTRL+V) the contents of main.txt and extra.txt in your next reply.

Please do not pm for help, post it in the forums instead.

If I am helping you and have not responded for 48 hours please send me a pm as I don't always get notifications.

My help is always free, however, if you would like to make a donation to me for the help I have provided please click here Posted Image

#5 TedinAK

TedinAK
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Posted 12 May 2008 - 03:56 PM

Here are the results.

Deckard's System Scanner v20071014.68
Run by Ted Hutchinson 2 on 2008-05-12 12:52:13
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.


-- Last 5 Restore Point(s) --
35: 2008-05-12 20:52:17 UTC - RP35 - Deckard's System Scanner Restore Point
34: 2008-05-12 18:28:22 UTC - RP34 - System Checkpoint
33: 2008-05-11 17:50:42 UTC - RP33 - System Checkpoint
32: 2008-05-10 10:04:42 UTC - RP32 - System Checkpoint
31: 2008-05-09 09:56:48 UTC - RP31 - Software Distribution Service 3.0


-- First Restore Point --
1: 2008-04-21 07:46:51 UTC - RP1 - System Checkpoint


Backed up registry hives.
Performed disk cleanup.

Total Physical Memory: 510 MiB (512 MiB recommended).


-- HijackThis (run as Ted Hutchinson 2.exe) ------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:53:08 PM, on 5/12/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Common Files\Network Associates\TalkBack\tbmon.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\mcshield.exe
C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
C:\WINDOWS\system32\svchost.exe
C:\Documents and Settings\Ted Hutchinson 2\Desktop\dss.exe
C:\DOCUME~1\TEDHUT~2\Desktop\Ted Hutchinson 2.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ycomp/def.../search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ycomp/def...//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [MMTray] C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program Files\Common Files\Network Associates\TalkBack\tbmon.exe"
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [Uniblue RegistryBooster 2] C:\Program Files\Uniblue\RegistryBooster 2\RegistryBooster.exe /S
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {037790A6-1576-11D6-903D-00105AABADD3} (Seagull Web-to-Host Control Module v3) - https://pilot.fedex.com/bluezone/bzw2h/controls/sglw2hcm.ocx
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecal...ivex/hcImpl.cab
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - McAfee, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - McAfee, Inc. - C:\Program Files\Network Associates\VirusScan\mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe

--
End of file - 7585 bytes

-- File Associations -----------------------------------------------------------

.reg - regfile - shell\open\command - regedit.exe "%1" %*
.scr - scrfile - shell\open\command - "%1" %*


-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------

R1 NaiAvTdi1 - c:\windows\system32\drivers\mvstdi5x.sys <Not Verified; McAfee Inc.; VirusScan>
R3 EntDrv51 - c:\windows\system32\drivers\entdrv51.sys <Not Verified; McAfee, Inc; VirusScan>
R3 NaiAvFilter1 - c:\windows\system32\drivers\naiavf5x.sys <Not Verified; McAfee Inc.; VirusScan>
R3 pfc (Padus ASPI Shell) - c:\windows\system32\drivers\pfc.sys <Not Verified; Padus, Inc.; Padus® ASPI Shell>

S3 DSproct - c:\program files\dellsupport\gtaction\triggers\dsproct.sys <Not Verified; Gteko Ltd.; processt>
S3 wanatw (WAN Miniport (ATW)) - c:\windows\system32\drivers\wanatw4.sys (file missing)


-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------

R2 McAfeeFramework (McAfee Framework Service) - "c:\program files\network associates\common framework\frameworkservice.exe" /servicestart <Not Verified; McAfee, Inc.; McAfee Common Framework>
R2 McTaskManager (Network Associates Task Manager) - "c:\program files\network associates\virusscan\vstskmgr.exe" <Not Verified; Network Associates, Inc.; VirusScan Enterprise>


-- Device Manager: Disabled ----------------------------------------------------

No disabled devices found.


-- Scheduled Tasks -------------------------------------------------------------

2008-05-12 08:44:39 330 --ah----- C:\WINDOWS\Tasks\MP Scheduled Scan.job
2008-05-09 18:30:00 376 --a------ C:\WINDOWS\Tasks\McAfee.com Scan for Viruses - My Computer (D2VZDT61-judelie hutchinson).job


-- Files created between 2008-04-12 and 2008-05-12 -----------------------------

2008-04-21 21:39:26 0 d-------- C:\Documents and Settings\Ted Hutchinson 2\Application Data\Adobe
2008-04-21 21:37:33 0 d-------- C:\Documents and Settings\All Users\Application Data\Adobe
2008-04-21 13:55:26 0 d-------- C:\Documents and Settings\Ted Hutchinson 2\Application Data\Malwarebytes
2008-04-21 13:54:47 0 d-------- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2008-04-21 13:54:46 0 d-------- C:\Program Files\Malwarebytes' Anti-Malware
2008-04-21 12:12:07 0 d-------- C:\Program Files\Windows Defender
2008-04-21 12:07:43 0 d-------- C:\Program Files\Lavasoft
2008-04-21 12:07:42 0 d-------- C:\Documents and Settings\All Users\Application Data\Lavasoft
2008-04-21 12:06:59 0 d-------- C:\Program Files\Common Files\Wise Installation Wizard
2008-04-21 10:55:45 0 d-------- C:\Program Files\ToniArts
2008-04-21 10:40:18 0 d-------- C:\Documents and Settings\Ted Hutchinson 2\Application Data\Uniblue
2008-04-20 20:31:10 0 d-------- C:\EmergencyUtils
2008-04-20 12:01:59 0 d-------- C:\Documents and Settings\Ted Hutchinson 2\Application Data\Yahoo!
2008-04-20 12:01:50 0 dr------- C:\Documents and Settings\Ted Hutchinson 2\Start Menu
2008-04-20 12:01:50 0 dr-h----- C:\Documents and Settings\Ted Hutchinson 2\Recent
2008-04-20 12:01:50 0 d--h----- C:\Documents and Settings\Ted Hutchinson 2\PrintHood
2008-04-20 12:01:50 0 d-------- C:\Documents and Settings\Ted Hutchinson 2\Desktop
2008-04-20 12:01:50 0 d-------- C:\Documents and Settings\Ted Hutchinson 2\Application Data\Sun
2008-04-20 12:01:50 0 d-------- C:\Documents and Settings\Ted Hutchinson 2\Application Data\Jasc Software Inc
2008-04-20 12:01:50 0 d-------- C:\Documents and Settings\Ted Hutchinson 2\Application Data\Identities
2008-04-20 11:50:32 0 d-------- C:\WINDOWS\pss
2008-04-18 23:34:02 0 d---s---- C:\Documents and Settings\Ted Hutchinson 2\UserData
2008-04-18 23:18:12 0 d-------- C:\Documents and Settings\Ted Hutchinson 2\Application Data\Nikon
2008-04-18 23:07:38 0 d-------- C:\Documents and Settings\Ted Hutchinson 2\Application Data\Macromedia
2008-04-18 23:04:38 0 d-------- C:\Documents and Settings\Ted Hutchinson 2\Application Data\Google
2008-04-18 22:50:47 0 d--h----- C:\Documents and Settings\Ted Hutchinson 2\Application Data\GTek
2008-04-18 22:50:43 0 d-------- C:\Documents and Settings\Ted Hutchinson 2\Application Data\Real
2008-04-18 21:30:20 0 d-------- C:\Documents and Settings\All Users\Application Data\SupportSoft
2008-04-18 21:24:07 0 d-------- C:\Program Files\Dell Support Center
2008-04-18 21:23:20 0 d-------- C:\Program Files\Common Files\supportsoft
2008-04-18 17:32:53 0 d--h----- C:\Documents and Settings\Ted Hutchinson 2\Templates
2008-04-18 17:32:53 0 dr-h----- C:\Documents and Settings\Ted Hutchinson 2\SendTo
2008-04-18 17:32:53 1572864 --ah----- C:\Documents and Settings\Ted Hutchinson 2\NTUSER.DAT
2008-04-18 17:32:53 0 d-------- C:\Documents and Settings\Ted Hutchinson 2\My Documents
2008-04-18 17:32:53 0 d--h----- C:\Documents and Settings\Ted Hutchinson 2\Local Settings
2008-04-18 17:32:53 0 d-------- C:\Documents and Settings\Ted Hutchinson 2\Favorites
2008-04-18 17:32:53 0 d---s---- C:\Documents and Settings\Ted Hutchinson 2\Cookies
2008-04-18 17:32:53 0 dr-h----- C:\Documents and Settings\Ted Hutchinson 2\Application Data
2008-04-18 17:32:53 0 d-------- C:\Documents and Settings\Ted Hutchinson 2\Application Data\Sonic


-- Find3M Report ---------------------------------------------------------------

2008-05-10 00:00:57 0 d-------- C:\Program Files\Greetings Workshop
2008-04-21 21:37:44 0 d-------- C:\Program Files\Common Files\Adobe
2008-04-21 12:06:59 0 d-------- C:\Program Files\Common Files
2008-04-21 10:55:44 0 d--h----- C:\Program Files\InstallShield Installation Information
2008-04-20 20:06:02 0 d-------- C:\Program Files\Nick Arcade
2008-04-20 12:48:20 0 d-------- C:\Program Files\Java
2008-04-16 22:09:50 0 d-------- C:\Program Files\ItsDeductibleEX
2008-03-24 10:16:10 0 d-------- C:\Program Files\Common Files\AnswerWorks 4.0
2008-03-24 10:04:42 0 d-------- C:\Program Files\TurboTax
2008-03-11 19:57:19 31 --ah----- C:\WINDOWS\uccspecc.sys


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SoundMAXPnP"="C:\Program Files\Analog Devices\Core\smax4pnp.exe" [10/14/2004 06:42 PM]
"PCMService"="C:\Program Files\Dell\Media Experience\PCMService.exe" [04/11/2004 06:15 PM]
"UpdateManager"="C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" [01/06/2004 11:01 PM]
"MMTray"="C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe" [09/14/2004 06:50 AM]
"mmtask"="C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe" [09/14/2004 06:50 AM]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [02/13/2005 03:28 PM]
"dla"="C:\WINDOWS\system32\dla\tfswctrl.exe" [11/16/2004 02:05 AM]
"igfxtray"="C:\WINDOWS\system32\igfxtray.exe" [09/20/2005 10:35 AM]
"igfxhkcmd"="C:\WINDOWS\system32\hkcmd.exe" [09/20/2005 10:32 AM]
"igfxpers"="C:\WINDOWS\system32\igfxpers.exe" [09/20/2005 10:36 AM]
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [09/13/2006 08:37 AM]
"ShStatEXE"="C:\Program Files\Network Associates\VirusScan\SHSTAT.exe" [09/22/2004 08:00 AM]
"McAfeeUpdaterUI"="C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" [12/07/2005 03:55 AM]
"Network Associates Error Reporting Service"="C:\Program Files\Common Files\Network Associates\TalkBack\tbmon.exe" [10/07/2003 09:48 AM]
"dscactivate"="C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe" [11/15/2007 09:24 AM]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe" [02/22/2008 04:25 AM]
"Windows Defender"="C:\Program Files\Windows Defender\MSASCui.exe" [11/03/2006 07:20 PM]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [01/11/2008 10:16 PM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Uniblue RegistryBooster 2"="C:\Program Files\Uniblue\RegistryBooster 2\RegistryBooster.exe" []

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Digital Line Detect.lnk - C:\Program Files\Digital Line Detect\DLG.exe [2/13/2005 3:19:40 PM]
NkbMonitor.exe.lnk - C:\Program Files\Nikon\PictureProject\NkbMonitor.exe [8/19/2006 10:05:20 PM]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"DisableTaskMgr"=0 (0x0)

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system]
"DisableTaskMgr"=0 (0x0)

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders]
SecurityProviders msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll,

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]
@="Service"

*Newly Created Service* - ENTDRV51



-- End of Deckard's System Scanner: finished at 2008-05-12 12:53:55 ------------

#6 kahdah

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Posted 12 May 2008 - 06:44 PM

Hi what type of problems are you experiencing at this point?
Please do not pm for help, post it in the forums instead.

If I am helping you and have not responded for 48 hours please send me a pm as I don't always get notifications.

My help is always free, however, if you would like to make a donation to me for the help I have provided please click here Posted Image

#7 TedinAK

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Posted 12 May 2008 - 07:32 PM

Task manager will not open. It is not disabled. It will start to open then shutdown. If I try to open it directly from the DOS prompt it states "program to big for memory". In addition if I try to print anything I get an error message which states "internet explorer has detected a problem etc." when I hit the send or do not sent I receive the following pop up screen. Dr Watson's post mortum debugger has found an error, no matter what I select on that screen the same message reappears and the only way to get out of that screen is to physically shut off the computer by depowering it. Thanks

Edited by TedinAK, 12 May 2008 - 07:33 PM.


#8 kahdah

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Posted 12 May 2008 - 09:10 PM

I really don't see any malware in your logs
You have some file association issues but running the following tool will fix that.
Not really sure as to why Internet Explorer is doing that strange about the Task Manager too.
Have you made any changes recently any updates drivers ? etc..
==============================
Please download DAFT and save it to your desktop:
  • Double-click the daft.exe icon.
  • Click on the Scan button.
  • Select everything it is displaying there
  • Click the Fix button.
  • Then rescan with DAFT again - it should say now that "All associations are OK"
  • Close DAFT if you receive that message. This means that it is fixed now.

Please do not pm for help, post it in the forums instead.

If I am helping you and have not responded for 48 hours please send me a pm as I don't always get notifications.

My help is always free, however, if you would like to make a donation to me for the help I have provided please click here Posted Image

#9 TedinAK

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Posted 12 May 2008 - 09:22 PM

Ran DAFT and fixed the file associations, there were 2. I have not installed or updated any drivers. When I first encountered this problem I tried to do a system restore but was unable each time after the restore was nearly complete I would get the Dr. Watson message, the same one I recieve when I try to print. The one puzzling question is what would cause the message "program to big to fit into memory" to be shown when trying to run task manager from the DOS prompt? Still have the same problems. Thanks

Edited by TedinAK, 12 May 2008 - 09:23 PM.


#10 kahdah

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Posted 13 May 2008 - 04:54 AM

Go ahead and delete C:\Deckard and the Icons I had you use from off of your desktop.
Empty your recycle bin.

Because I do not see any malware I do not think this is a malware issue I suggest starting a thread in the Xp Forum where they will be able to assist you.

http://www.bleepingcomputer.com/forums/f/56/windows-xp-home-and-professional/ < there is the link if you do not have anymore questions then I will close this thread.
Please do not pm for help, post it in the forums instead.

If I am helping you and have not responded for 48 hours please send me a pm as I don't always get notifications.

My help is always free, however, if you would like to make a donation to me for the help I have provided please click here Posted Image

#11 TedinAK

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Posted 14 May 2008 - 01:30 AM

When running one of the diagnostic programs for malware one of the programs it said to delete was "Internet Explorer Default Page". This appears as a program in the add/remove program list and is supposed to be a type of malware. The problem is, it will not allow me to remove that program, ie. there is no remove prompt. If this is a type of malware why does it not show up in the log? Thanks for the help.

#12 kahdah

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Posted 14 May 2008 - 10:22 AM

Ok I will need you to create an uninstall list using Hijackthis.
To do this:
Open HijackThis
*click Config
*click Misc Tools
*Click "Open Uninstall Manager"
*Click "Save List" (generates uninstall_list.txt)
*Click Save

copy and paste the results in your next post
Please do not pm for help, post it in the forums instead.

If I am helping you and have not responded for 48 hours please send me a pm as I don't always get notifications.

My help is always free, however, if you would like to make a donation to me for the help I have provided please click here Posted Image

#13 TedinAK

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Posted 17 May 2008 - 01:36 AM

Sorry about the delay in responding I was out of town. Here is the list thanks


Ad-Aware 2007
Adobe Flash Player 9 ActiveX
Adobe Reader 8.1.2
Adobe Shockwave Player
AnswerWorks 4.0 Runtime - English
ArcSoft Software Suite
Conexant D850 56K V.9x DFVc Modem
Dell Driver Reset Tool
Dell Media Experience
Dell Picture Studio v3.0
Dell Support Center
DellSupport
Digital Line Detect
EasyCleaner
Fastbid Bid Assistant
Google Earth
Google Toolbar for Internet Explorer
Greetings Workshop
HijackThis 2.0.2
Hotfix for Windows XP (KB906569)
Intel® Extreme Graphics 2 Driver
Intel® PRO Network Adapters and Drivers
Intel® PROSet for Wired Connections
ItsDeductible Express
Java 2 Runtime Environment, SE v1.4.2_06
Java™ 6 Update 5
Malwarebytes' Anti-Malware
MapSource
McAfee VirusScan Enterprise
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft Plus! Digital Media Edition Installer
Modem Helper
Musicmatch for Windows Media Player
Musicmatch® Jukebox
NetWaiting
PictureProject
Qualxserve Service Agreement
QuickTime
RealPlayer
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB883939)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB896688)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899588)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901190)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB903235)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB905915)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB908531)
Security Update for Windows XP (KB911280)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911567)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912812)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913446)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB916281)
Security Update for Windows XP (KB917159)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB918899)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920214)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB921503)
Security Update for Windows XP (KB921883)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922760)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925454)
Security Update for Windows XP (KB925486)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928090)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB929969)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931768)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933566)
Security Update for Windows XP (KB933729)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB937143)
Security Update for Windows XP (KB938127)
Security Update for Windows XP (KB938829)
Security Update for Windows XP (KB939653)
Security Update for Windows XP (KB941202)
Security Update for Windows XP (KB941568)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB941644)
Security Update for Windows XP (KB941693)
Security Update for Windows XP (KB942615)
Security Update for Windows XP (KB943055)
Security Update for Windows XP (KB943460)
Security Update for Windows XP (KB943485)
Security Update for Windows XP (KB944338)
Security Update for Windows XP (KB944533)
Security Update for Windows XP (KB944653)
Security Update for Windows XP (KB945553)
Security Update for Windows XP (KB946026)
Security Update for Windows XP (KB947864)
Security Update for Windows XP (KB948590)
Security Update for Windows XP (KB948881)
Security Update for Windows XP (KB950749)
Sonic DLA
Sonic RecordNow!
Sonic Update Manager
Update for Windows XP (KB894391)
Update for Windows XP (KB896727)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB910437)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB927891)
Update for Windows XP (KB929338)
Update for Windows XP (KB930916)
Update for Windows XP (KB931836)
Update for Windows XP (KB933360)
Update for Windows XP (KB936357)
Update for Windows XP (KB938828)
Update for Windows XP (KB942763)
Update for Windows XP (KB942840)
Update for Windows XP (KB946627)
Windows Defender
Windows Installer 3.1 (KB893803)
Windows Installer 3.1 (KB893803)
Windows Media Format Runtime
Windows Media Player 10
Windows XP Hotfix - KB834707
Windows XP Hotfix - KB867282
Windows XP Hotfix - KB873333
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890047
Windows XP Hotfix - KB890175
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB890923
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB893066
Windows XP Hotfix - KB893086
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#14 kahdah

kahdah

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Posted 17 May 2008 - 07:33 PM

Hi check and fix these entries with Hijackthis.

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =


Then close Hijackthis.
===========
ALso remove this from the Add\Remove programs list:

Java 2 Runtime Environment, SE v1.4.2_06
===================================
Your log is clean.
There is no malware on your computer that I can see.


Try starting a thread in the other forum from the kink I provided earlier.

If you don't have any more questions then we will close this thread.
Please do not pm for help, post it in the forums instead.

If I am helping you and have not responded for 48 hours please send me a pm as I don't always get notifications.

My help is always free, however, if you would like to make a donation to me for the help I have provided please click here Posted Image

#15 TedinAK

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Posted 17 May 2008 - 09:49 PM

Thanks for trying.




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