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Unable To Log In To Windows

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#1 Erin G.

Erin G.

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Posted 21 April 2008 - 03:46 PM

Recently my laptop got a bunch of spyware downloaded onto it. I ran Spy Sweeper several times and quarantined and deleted whatever came up. This didn't do anything for me, though. I also had the blue desktop background reading "Your computer is infected" that some other people have mentioned. Before I could find another program to use, my computer stopped letting me log in! It says that my password is incorrect.

Someone suggested I start it up on Safe Mode and fix it from there but when I tried going on to the administrator account it immediately logged me out again. I know someone that fixes computers but I figured I'd see if there's anything else I can do before I take it to him.

At this point I don't care so much whether or not I lose all the stuff on my computer. If there's a way for me to fix the problem I don't care if I have to start all over.


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#2 DaChew


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Posted 21 April 2008 - 06:03 PM

Make and model of your laptop, what operating system?

No. Try not. Do... or do not. There is no try.

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