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Antispyware Application Has Got Me Down


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18 replies to this topic

#1 lostinendicott

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Posted 21 April 2008 - 05:36 AM

Hello,
My daughter's laptop is infected with several different bugs and I don't really know what I'm doing, but I'm going to do it anyway. I have identified Brave Sentry as one of the culprits, and I know there are several more.
I found what I believe will at least get me started in the right direction by Googling, it is a guide by :thumbsup: Grinler :trumpet: titled How to remove Brave Sentry dated June 19 2006, 12:39pm. My proble is that I can't get her computer hooked up to the internet so I can download the tools like HijackThis to fix the problem.
I have been able to finally get SmitfraudFix onto her computer by downloading it onto my Traveldrive and after what seemed like hours getting it downloaded to her laptop.
I know that I am bouncing around a bit, but I'm keep running into situations that are new to me. I can't get her machine to do anything because of all the windows that Brave Sentry is throwing up and there are somehow 2 Administrator files, and I can't get into the one with Administrative Privledges.
If anyone could help me out I would be eternally grateful. Maybe I'll get lucky and :inlove: Grinler :flowers: will even lend a brain cell or two.

Edited by lostinendicott, 21 April 2008 - 06:07 AM.


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#2 DaChew

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Posted 21 April 2008 - 06:25 AM

That's why it's reccomended that you do the fix from safe mode

http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/

use the F8 amd report back if it doesn't work, do not force a safe mode boot with msconfig
Chewy

No. Try not. Do... or do not. There is no try.

#3 quietman7

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Posted 21 April 2008 - 11:02 AM

When done continue as follows:

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Acan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.
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#4 lostinendicott

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Posted 21 April 2008 - 07:43 PM

Thank you DaChew and quietman7 for your replys.

I have no problem booting in Safe Mode, the problem is that even in safe mode I cannot access the internet or download from my Traveldrive. I keep getting a pop-up window that tells me "The Administrator has disabled this function".

It seems that there are 2 Administrator accounts now and Safe Mode only gives me the option to sign-in under the account without administrative privledges. After a little searching I find that there is an 'Administrator' and 'Administrator.AVLAPTOP' folders. Safe Mode allows me to sign-in under the second of the mentioned accounts.

I can download .exe files from my Traveldrive while in Normal Mode (it takes a long time due to the pop-up windows).
I have saved both mbam-setup.exe and mbam-rules.exe to my Traveldrive and I will download them both to the infected computer's desktop, but I don't know if they will function properly since I do not have access to the web with that computer.

Further instruction and encouragement are bound to be needed, but thanks again in advance.

#5 lostinendicott

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Posted 21 April 2008 - 08:28 PM

I see that Brave Sentry is also active even in Safe Mode, but at least there is only one pop-up at a time and it doesn't appear to be affecting performance.

#6 lostinendicott

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Posted 21 April 2008 - 09:03 PM

Hello again quietman7,
I followed your instructions and have rebooted into Normal Mode. I have opened Malwarebytes' Anti-Malware program but there is no log saved under the 'Logs' tab.

I am going to perform another scan while in Normal Mode and hopefully it will give me a log that I can add to my next reply.

I still do not have access to the internet on that computer and I notice what seems to be indications of the original Antispyware Application that caused my problems (but no pop-ups so far).

#7 lostinendicott

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Posted 21 April 2008 - 10:18 PM

Hello again,

After searching the infected laptop I have still been unable to locate the original Malwarebytes' Anti-Malware Log from the initial scan in Safe Mode.

I did a second scan while in normal mode, the log from that scan is as follows:

Malwarebytes' Anti-Malware 1.11
Database version: 663

Scan type: Quick Scan
Objects scanned: 37789
Time elapsed: 13 minute(s), 26 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 3
Registry Keys Infected: 46
Registry Values Infected: 9
Registry Data Items Infected: 1
Folders Infected: 2
Files Infected: 48

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
c:\WINDOWS\system32\jfiehayd.dll (Trojan.DownLoader) -> No action taken.
C:\WINDOWS\system32\pmnnOiih.dll (Trojan.Vundo) -> No action taken.
C:\WINDOWS\system32\nnnnOeEv.dll (Trojan.Vundo) -> No action taken.

Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{c5af49a2-94f3-42bd-f434-2604812c897d} (Trojan.DownLoader) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{c5af49a2-94f3-42bd-f434-2604812c897d} (Trojan.DownLoader) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{2a3f4499-0f06-44fd-8a1a-1974bcc54cd7} (Trojan.Vundo) -> No action taken.
HKEY_CLASSES_ROOT\CLSID\{2a3f4499-0f06-44fd-8a1a-1974bcc54cd7} (Trojan.Vundo) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{15651c7c-e812-44a2-a9ac-b467a2233e7d} (Adware.123Mania) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{622cc208-b014-4fe0-801b-874a5e5e403a} (Adware.123Mania) -> No action taken.
HKEY_CLASSES_ROOT\bot.clicker (Trojan.FakeAlert) -> No action taken.
HKEY_CLASSES_ROOT\bot.clicker.1 (Trojan.FakeAlert) -> No action taken.
HKEY_CLASSES_ROOT\changerbho.changerbho (Trojan.FakeAlert) -> No action taken.
HKEY_CLASSES_ROOT\changerbho.changerbho.1 (Trojan.FakeAlert) -> No action taken.
HKEY_CLASSES_ROOT\trustincontext.contextualads (Trojan.FakeAlert) -> No action taken.
HKEY_CLASSES_ROOT\trustincontext.contextualads.1 (Trojan.FakeAlert) -> No action taken.
HKEY_CLASSES_ROOT\bat.batbho (Adware.Batco) -> No action taken.
HKEY_CLASSES_ROOT\bat.batbho.1 (Adware.Batco) -> No action taken.
HKEY_CLASSES_ROOT\CLSID\{a8eeb996-62aa-4e48-995d-eaddcac47476} (Trojan.Vundo) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{a8eeb996-62aa-4e48-995d-eaddcac47476} (Trojan.Vundo) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\nnnnoeev (Trojan.Vundo) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{ffff0001-0002-101a-a3c9-08002b2f49fb} (Fake.Dropped.Malware) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{00000250-0320-4dd4-be4f-7566d2314352} (Fake.Dropped.Malware.Renos) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{13197ace-6851-45c3-a7ff-c281324d5489} (Fake.Dropped.Malware.Renos) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{4e1075f4-eec4-4a86-add7-cd5f52858c31} (Fake.Dropped.Malware.Renos) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{4e7bd74f-2b8d-469e-92c6-ce7eb590a94d} (Fake.Dropped.Malware.Renos) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5dafd089-24b1-4c5e-bd42-8ca72550717b} (Fake.Dropped.Malware.Renos) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5fa6752a-c4a0-4222-88c2-928ae5ab4966} (Fake.Dropped.Malware.Renos) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{965a592f-8efa-4250-8630-7960230792f1} (Fake.Dropped.Malware.Renos) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{cf021f40-3e14-23a5-cba2-717765728274} (Fake.Dropped.Malware.Renos) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{fc3a74e5-f281-4f10-ae1e-733078684f3c} (Fake.Dropped.Malware.Renos) -> No action taken.
HKEY_CURRENT_USER\Software\mwc (Trojan.FakeAlert) -> No action taken.
HKEY_CURRENT_USER\Software\QdrPack (Adware.ISM) -> No action taken.
HKEY_CURRENT_USER\Software\QdrModule (Adware.ISM) -> No action taken.
HKEY_CURRENT_USER\Software\QdrDrive (Adware.ISM) -> No action taken.
HKEY_CURRENT_USER\Software\BATCO (Adware.Batco) -> No action taken.
HKEY_CURRENT_USER\Software\Microsoft\aldd (Malware.Trace) -> No action taken.
HKEY_CURRENT_USER\Software\Microsoft\MS Juan (Malware.Trace) -> No action taken.
HKEY_CURRENT_USER\Software\AntiSpywareSuiteDownloader (Rogue.AntiSpywareSuite) -> No action taken.
HKEY_CURRENT_USER\Software\Microsoft\affri (Malware.Trace) -> No action taken.
HKEY_CURRENT_USER\Software\Microsoft\affltid (Malware.Trace) -> No action taken.
HKEY_CLASSES_ROOT\WR (Malware.Trace) -> No action taken.
HKEY_CURRENT_USER\Software\Microsoft\rdfa (Trojan.Vundo) -> No action taken.
HKEY_CURRENT_USER\Software\xflock (Malware.Trace) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\FCOVM (Trojan.Vundo) -> No action taken.
HKEY_CLASSES_ROOT\e404.e404mgr (Trojan.BHO) -> No action taken.
HKEY_CLASSES_ROOT\e404.e404mgr.1 (Trojan.BHO) -> No action taken.
HKEY_CURRENT_USER\Software\Brave-Sentry (Rogue.Brave.Sentry) -> No action taken.
HKEY_CURRENT_USER\Software\BraveSentry (Rogue.Brave.Sentry) -> No action taken.
HKEY_CURRENT_USER\Software\Ultimate Defender (Rogue.Ultimate.Defender) -> No action taken.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler\{c5af49a2-94f3-42bd-f434-2604812c897d} (Trojan.DownLoader) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\rdfrrqna (Trojan.Agent) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run\aobhjjtg (Trojan.Agent) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\{a8eeb996-62aa-4e48-995d-eaddcac47476} (Trojan.Vundo) -> No action taken.
HKEY_CURRENT_USER\Software\Mozilla\Firefox\Extensions\{59a40ac9-e67d-4155-b31d-4b7330fcd2d6} (Adware.PurityScan) -> No action taken.
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\Microsoft Windows Installer (Trojan.Agent) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Command Processor\Autorun (Trojan.Agent) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\Jnskdfmf9eldfd (Trojan.Downloader) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\windows update loader (Trojan.FakeAlert) -> No action taken.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\System (Rootkit.DNSChanger) -> Data: kdufk.exe -> No action taken.

Folders Infected:
C:\Program Files\ISecurity (Rouge.ISecurity) -> No action taken.
C:\Program Files\ISecurity\v5 (Rouge.ISecurity) -> No action taken.

Files Infected:
c:\WINDOWS\system32\jfiehayd.dll (Trojan.DownLoader) -> No action taken.
C:\WINDOWS\system32\pmnnOiih.dll (Trojan.Vundo) -> No action taken.
C:\WINDOWS\system32\hiiOnnmp.ini (Trojan.Vundo) -> No action taken.
C:\WINDOWS\system32\hiiOnnmp.ini2 (Trojan.Vundo) -> No action taken.
C:\WINDOWS\system32\kdufk.exe (Rootkit.DNSChanger) -> No action taken.
C:\Documents and Settings\Robert Pierce\Local Settings\Temp\djnlkqbikdf.dll (Trojan.Agent) -> No action taken.
C:\WINDOWS\system32\dtedmfftrs.dll (Trojan.Agent) -> No action taken.
C:\WINDOWS\system32\nnnnOeEv.dll (Trojan.Vundo) -> No action taken.
C:\WINDOWS\system32\fedsbqtgfml.dll (Trojan.Agent) -> No action taken.
C:\Documents and Settings\Robert Pierce\Local Settings\Temp\njlaemcokao.dll (Trojan.Agent) -> No action taken.
C:\Documents and Settings\Robert Pierce\Local Settings\Temp\snrqsda.dll (Trojan.Agent) -> No action taken.
C:\Program Files\ISecurity\v5\iSecurity.cpl (Rouge.ISecurity) -> No action taken.
C:\Documents and Settings\Robert Pierce\Local Settings\Temp\ie.exe (Trojan.Agent) -> No action taken.
C:\WINDOWS\avifile32.dll (Fake.Dropped.Malware) -> No action taken.
C:\WINDOWS\avisynthex32.dll (Fake.Dropped.Malware) -> No action taken.
C:\WINDOWS\aviwrap32.dll (Fake.Dropped.Malware) -> No action taken.
C:\WINDOWS\bjam.dll (Fake.Dropped.Malware) -> No action taken.
C:\WINDOWS\bokja.exe (Fake.Dropped.Malware) -> No action taken.
C:\WINDOWS\browserad.dll (Fake.Dropped.Malware) -> No action taken.
C:\WINDOWS\cdsm32.dll (Fake.Dropped.Malware) -> No action taken.
C:\WINDOWS\changeurl_30.dll (Fake.Dropped.Malware) -> No action taken.
C:\WINDOWS\didduid.ini (Fake.Dropped.Malware) -> No action taken.
C:\WINDOWS\msa64chk.dll (Fake.Dropped.Malware) -> No action taken.
C:\WINDOWS\msapasrc.dll (Fake.Dropped.Malware) -> No action taken.
C:\WINDOWS\mspphe.dll (Fake.Dropped.Malware) -> No action taken.
C:\WINDOWS\123messenger.per (Fake.Dropped.Malware) -> No action taken.
C:\WINDOWS\mssvr.exe (Fake.Dropped.Malware) -> No action taken.
C:\WINDOWS\ntnut.exe (Fake.Dropped.Malware) -> No action taken.
C:\WINDOWS\saiemod.dll (Fake.Dropped.Malware) -> No action taken.
C:\WINDOWS\shdocpe.dll (Fake.Dropped.Malware) -> No action taken.
C:\WINDOWS\shdocpl.dll (Fake.Dropped.Malware) -> No action taken.
C:\WINDOWS\stcloader.exe (Fake.Dropped.Malware) -> No action taken.
C:\WINDOWS\swin32.dll (Fake.Dropped.Malware) -> No action taken.
C:\WINDOWS\voiceip.dll (Fake.Dropped.Malware) -> No action taken.
C:\WINDOWS\winsb.dll (Fake.Dropped.Malware) -> No action taken.
C:\WINDOWS\2020search.dll (Fake.Dropped.Malware) -> No action taken.
C:\WINDOWS\2020search2.dll (Fake.Dropped.Malware) -> No action taken.
C:\WINDOWS\apphelp32.dll (Fake.Dropped.Malware) -> No action taken.
C:\WINDOWS\asferror32.dll (Fake.Dropped.Malware) -> No action taken.
C:\WINDOWS\asycfilt32.dll (Fake.Dropped.Malware) -> No action taken.
C:\WINDOWS\athprxy32.dll (Fake.Dropped.Malware) -> No action taken.
C:\WINDOWS\ati2dvaa32.dll (Fake.Dropped.Malware) -> No action taken.
C:\WINDOWS\ati2dvag32.dll (Fake.Dropped.Malware) -> No action taken.
C:\WINDOWS\audiosrv32.dll (Fake.Dropped.Malware) -> No action taken.
C:\WINDOWS\autodisc32.dll (Fake.Dropped.Malware) -> No action taken.
C:\WINDOWS\licencia.txt (Malware.Trace) -> No action taken.
C:\WINDOWS\telefonos.txt (Malware.Trace) -> No action taken.
C:\WINDOWS\textos.txt (Malware.Trace) -> No action taken.

I still do not have access to the internet using IE, but finally have gotten on-line using Firefox. I still have indications of infection, the latest was IE opening a window with the following address:

h ttp://24.244.171.110/redirect/redirect.php?uid=61808D080E7811DD837515119CFFFFF&guid=61808D080

hopefully someone can understand this, I sure don't.

Edited by lostinendicott, 21 April 2008 - 11:03 PM.
Deactivate link. ~ OB


#8 DaChew

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Posted 21 April 2008 - 10:46 PM

did you have MBAM fix those?

If so did it have any effect on safe mode boot login?
Chewy

No. Try not. Do... or do not. There is no try.

#9 lostinendicott

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Posted 21 April 2008 - 11:33 PM

Hi Chewy,

Not quite sure what you're asking. I think this log indicates files that MBAM was unable to fix.

I have not gone back into safe mode. For some reason I thought I needed the infected computer to reboot back into normal mode for MBAM to finish fixing what it could.

#10 DaChew

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Posted 22 April 2008 - 12:28 AM

you opened and saved the log before it fixed anything, nothing was removed to quaratine

so I will repeat myself, did you have mbam

Make sure that everything is checked, and click Remove Selected.



now back to the first fix that you were to run in safe mode


SmitfraudFix

Did MBAM fix it so you can run that from safe mode?
Chewy

No. Try not. Do... or do not. There is no try.

#11 lostinendicott

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Posted 22 April 2008 - 01:02 AM

YES I made sure that everything was checked and I clicked Remove Selected.

I have since gone back into safe mode and ran MBAM again which gave me a the log below:

Malwarebytes' Anti-Malware 1.11
Database version: 663

Scan type: Quick Scan
Objects scanned: 36968
Time elapsed: 15 minute(s), 26 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 3
Registry Keys Infected: 24
Registry Values Infected: 5
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 46

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
c:\WINDOWS\system32\jfiehayd.dll (Trojan.DownLoader) -> No action taken.
C:\WINDOWS\system32\pmnnOiih.dll (Trojan.Vundo) -> No action taken.
C:\WINDOWS\system32\nnnnOeEv.dll (Trojan.Vundo) -> No action taken.

Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{c5af49a2-94f3-42bd-f434-2604812c897d} (Trojan.DownLoader) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{c5af49a2-94f3-42bd-f434-2604812c897d} (Trojan.DownLoader) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{9727c597-1ced-498d-970f-5dbe36c6a416} (Trojan.Vundo) -> No action taken.
HKEY_CLASSES_ROOT\CLSID\{9727c597-1ced-498d-970f-5dbe36c6a416} (Trojan.Vundo) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{15651c7c-e812-44a2-a9ac-b467a2233e7d} (Adware.123Mania) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{622cc208-b014-4fe0-801b-874a5e5e403a} (Adware.123Mania) -> No action taken.
HKEY_CLASSES_ROOT\CLSID\{a8eeb996-62aa-4e48-995d-eaddcac47476} (Trojan.Vundo) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{a8eeb996-62aa-4e48-995d-eaddcac47476} (Trojan.Vundo) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\nnnnoeev (Trojan.Vundo) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{9c5b2f29-1f46-4639-a6b4-828942301d3e} (Fake.Dropped.Malware) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{ffff0001-0002-101a-a3c9-08002b2f49fb} (Fake.Dropped.Malware) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{00000250-0320-4dd4-be4f-7566d2314352} (Fake.Dropped.Malware.Renos) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{13197ace-6851-45c3-a7ff-c281324d5489} (Fake.Dropped.Malware.Renos) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{4e1075f4-eec4-4a86-add7-cd5f52858c31} (Fake.Dropped.Malware.Renos) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{4e7bd74f-2b8d-469e-92c6-ce7eb590a94d} (Fake.Dropped.Malware.Renos) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5929cd6e-2062-44a4-b2c5-2c7e78fbab38} (Fake.Dropped.Malware.Renos) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5dafd089-24b1-4c5e-bd42-8ca72550717b} (Fake.Dropped.Malware.Renos) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5fa6752a-c4a0-4222-88c2-928ae5ab4966} (Fake.Dropped.Malware.Renos) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{8674aea0-9d3d-11d9-99dc-00600f9a01f1} (Fake.Dropped.Malware.Renos) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{965a592f-8efa-4250-8630-7960230792f1} (Fake.Dropped.Malware.Renos) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{cf021f40-3e14-23a5-cba2-717765728274} (Fake.Dropped.Malware.Renos) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{fc3a74e5-f281-4f10-ae1e-733078684f3c} (Fake.Dropped.Malware.Renos) -> No action taken.
HKEY_CLASSES_ROOT\e404.e404mgr (Trojan.BHO) -> No action taken.
HKEY_CLASSES_ROOT\e404.e404mgr.1 (Trojan.BHO) -> No action taken.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler\{c5af49a2-94f3-42bd-f434-2604812c897d} (Trojan.DownLoader) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\rdfrrqna (Trojan.Agent) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run\aobhjjtg (Trojan.Agent) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\{a8eeb996-62aa-4e48-995d-eaddcac47476} (Trojan.Vundo) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Command Processor\Autorun (Trojan.Agent) -> No action taken.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\System (Rootkit.DNSChanger) -> Data: kdufk.exe -> No action taken.

Folders Infected:
(No malicious items detected)

Files Infected:
c:\WINDOWS\system32\jfiehayd.dll (Trojan.DownLoader) -> No action taken.
C:\WINDOWS\system32\pmnnOiih.dll (Trojan.Vundo) -> No action taken.
C:\WINDOWS\system32\hiiOnnmp.ini (Trojan.Vundo) -> No action taken.
C:\WINDOWS\system32\hiiOnnmp.ini2 (Trojan.Vundo) -> No action taken.
C:\WINDOWS\system32\kdufk.exe (Rootkit.DNSChanger) -> No action taken.
C:\Documents and Settings\Robert Pierce\Local Settings\Temp\mdrtgoer.sys (Trojan.Agent) -> No action taken.
C:\WINDOWS\system32\hgkbatiefsb.dll (Trojan.Agent) -> No action taken.
C:\WINDOWS\system32\nnnnOeEv.dll (Trojan.Vundo) -> No action taken.
C:\WINDOWS\system32\fedsbqtgfml.dll (Trojan.Agent) -> No action taken.
C:\Documents and Settings\Robert Pierce\Local Settings\Temp\ffoftsafmbp.nls (Trojan.Agent) -> No action taken.
C:\Documents and Settings\Robert Pierce\Local Settings\Temp\llskdqabbsg.dll (Trojan.Agent) -> No action taken.
C:\WINDOWS\avifile32.dll (Fake.Dropped.Malware) -> No action taken.
C:\WINDOWS\avisynthex32.dll (Fake.Dropped.Malware) -> No action taken.
C:\WINDOWS\aviwrap32.dll (Fake.Dropped.Malware) -> No action taken.
C:\WINDOWS\bjam.dll (Fake.Dropped.Malware) -> No action taken.
C:\WINDOWS\bokja.exe (Fake.Dropped.Malware) -> No action taken.
C:\WINDOWS\browserad.dll (Fake.Dropped.Malware) -> No action taken.
C:\WINDOWS\cdsm32.dll (Fake.Dropped.Malware) -> No action taken.
C:\WINDOWS\changeurl_30.dll (Fake.Dropped.Malware) -> No action taken.
C:\WINDOWS\didduid.ini (Fake.Dropped.Malware) -> No action taken.
C:\WINDOWS\msa64chk.dll (Fake.Dropped.Malware) -> No action taken.
C:\WINDOWS\msapasrc.dll (Fake.Dropped.Malware) -> No action taken.
C:\WINDOWS\mspphe.dll (Fake.Dropped.Malware) -> No action taken.
C:\WINDOWS\123messenger.per (Fake.Dropped.Malware) -> No action taken.
C:\WINDOWS\mssvr.exe (Fake.Dropped.Malware) -> No action taken.
C:\WINDOWS\ntnut.exe (Fake.Dropped.Malware) -> No action taken.
C:\WINDOWS\saiemod.dll (Fake.Dropped.Malware) -> No action taken.
C:\WINDOWS\shdocpe.dll (Fake.Dropped.Malware) -> No action taken.
C:\WINDOWS\shdocpl.dll (Fake.Dropped.Malware) -> No action taken.
C:\WINDOWS\stcloader.exe (Fake.Dropped.Malware) -> No action taken.
C:\WINDOWS\swin32.dll (Fake.Dropped.Malware) -> No action taken.
C:\WINDOWS\voiceip.dll (Fake.Dropped.Malware) -> No action taken.
C:\WINDOWS\winsb.dll (Fake.Dropped.Malware) -> No action taken.
C:\WINDOWS\2020search.dll (Fake.Dropped.Malware) -> No action taken.
C:\WINDOWS\2020search2.dll (Fake.Dropped.Malware) -> No action taken.
C:\WINDOWS\apphelp32.dll (Fake.Dropped.Malware) -> No action taken.
C:\WINDOWS\asferror32.dll (Fake.Dropped.Malware) -> No action taken.
C:\WINDOWS\asycfilt32.dll (Fake.Dropped.Malware) -> No action taken.
C:\WINDOWS\athprxy32.dll (Fake.Dropped.Malware) -> No action taken.
C:\WINDOWS\ati2dvaa32.dll (Fake.Dropped.Malware) -> No action taken.
C:\WINDOWS\ati2dvag32.dll (Fake.Dropped.Malware) -> No action taken.
C:\WINDOWS\audiosrv32.dll (Fake.Dropped.Malware) -> No action taken.
C:\WINDOWS\autodisc32.dll (Fake.Dropped.Malware) -> No action taken.
C:\WINDOWS\licencia.txt (Malware.Trace) -> No action taken.
C:\WINDOWS\telefonos.txt (Malware.Trace) -> No action taken.
C:\WINDOWS\textos.txt (Malware.Trace) -> No action taken.

and again, I made sure that everything was checked and I clicked Remove Selected, I also went to the Quarantine tab and Deleted All.

I am in safe mode and have started SmitFraudFix. I am following the instructions in 'How To Remove Brave Sentry'

http://www.bleepingcomputer.com/forums/t/55983/how-to-remove-brave-sentry/

#12 lostinendicott

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Posted 22 April 2008 - 01:32 AM

Have copleted running SmitFraudFix in safe mode, rapport saved from notepad on reboot is below:

SmitFraudFix v2.315

Scan done at 0:59:34.25, Tue 04/22/2008
Run from C:\Documents and Settings\Administrator.AVLAPTOP\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in safe mode

SharedTaskScheduler Before SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

Killing process


hosts

10.18.250.4 ad.doubleclick.net
10.18.250.4 ad.fastclick.net
10.18.250.4 ads.fastclick.net
10.18.250.4 ar.atwola.com
10.18.250.4 atdmt.com
10.18.250.4 avp.ch
10.18.250.4 avp.com
10.18.250.4 avp.ru
10.18.250.4 awaps.net
10.18.250.4 banner.fastclick.net
10.18.250.4 banners.fastclick.net
10.18.250.4 ca.com
10.18.250.4 click.atdmt.com
10.18.250.4 clicks.atdmt.com
10.18.250.4 customer.symantec.com
10.18.250.4 dispatch.mcafee.com
10.18.250.4 download.mcafee.com
10.18.250.4 downloads-us1.kaspersky-labs.com
10.18.250.4 downloads-us2.kaspersky-labs.com
10.18.250.4 downloads-us3.kaspersky-labs.com
10.18.250.4 downloads1.kaspersky-labs.com
10.18.250.4 downloads2.kaspersky-labs.com
10.18.250.4 downloads3.kaspersky-labs.com
10.18.250.4 downloads4.kaspersky-labs.com
10.18.250.4 engine.awaps.net
10.18.250.4 f-secure.com
10.18.250.4 fastclick.net
10.18.250.4 ftp.avp.ch
10.18.250.4 ftp.downloads1.kaspersky-labs.com
10.18.250.4 ftp.downloads2.kaspersky-labs.com
10.18.250.4 ftp.downloads3.kaspersky-labs.com
10.18.250.4 ftp.f-secure.com
10.18.250.4 ftp.kasperskylab.ru
10.18.250.4 ftp.sophos.com
10.18.250.4 ids.kaspersky-labs.com
10.18.250.4 kaspersky-labs.com
10.18.250.4 kaspersky.com
10.18.250.4 liveupdate.symantec.com
10.18.250.4 liveupdate.symantecliveupdate.com
10.18.250.4 mast.mcafee.com
10.18.250.4 mcafee.com
10.18.250.4 media.fastclick.net
10.18.250.4 my-etrust.com
10.18.250.4 nai.com
10.18.250.4 networkassociates.com
10.18.250.4 norton.com
10.18.250.4 phx.corporate-ir.net
10.18.250.4 rads.mcafee.com
10.18.250.4 secure.nai.com
10.18.250.4 securityresponse.symantec.com
10.18.250.4 service1.symantec.com
10.18.250.4 sophos.com
10.18.250.4 spd.atdmt.com
10.18.250.4 symantec.com
10.18.250.4 trendmicro.com
10.18.250.4 update.symantec.com
10.18.250.4 updates.symantec.com
10.18.250.4 updates1.kaspersky-labs.com
10.18.250.4 updates2.kaspersky-labs.com
10.18.250.4 updates3.kaspersky-labs.com
10.18.250.4 updates4.kaspersky-labs.com
10.18.250.4 updates5.kaspersky-labs.com
10.18.250.4 us.mcafee.com
10.18.250.4 vil.nai.com
10.18.250.4 viruslist.com
10.18.250.4 viruslist.ru
10.18.250.4 virusscan.jotti.org
10.18.250.4 virustotal.com
10.18.250.4 www.avp.ch
10.18.250.4 www.avp.com
10.18.250.4 www.avp.ru
10.18.250.4 www.awaps.net
10.18.250.4 www.ca.com
10.18.250.4 www.f-secure.com
10.18.250.4 www.fastclick.net
10.18.250.4 www.grisoft.com
10.18.250.4 www.kaspersky-labs.com
10.18.250.4 www.kaspersky.com
10.18.250.4 www.kaspersky.ru
10.18.250.4 www.mcafee.com
10.18.250.4 www.my-etrust.com
10.18.250.4 www.nai.com
10.18.250.4 www.networkassociates.com
10.18.250.4 www.sophos.com
10.18.250.4 www.symantec.com
10.18.250.4 www.trendmicro.com
10.18.250.4 www.viruslist.com
10.18.250.4 www.viruslist.ru
10.18.250.4 www.virustotal.com

VACFix

VACFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


Winsock2 Fix

S!Ri's WS2Fix: LSP not Found.


Generic Renos Fix

GenericRenosFix by S!Ri


Deleting infected files

C:\WINDOWS\default.htm Deleted
C:\WINDOWS\inetloader.dll Deleted
C:\WINDOWS\system32\ot.ico Deleted
C:\WINDOWS\system32\ts.ico Deleted
C:\WINDOWS\system32\1024\ Deleted
C:\Program Files\TrustIn Contextual\ Deleted

IEDFix

IEDFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


DNS

HKLM\SYSTEM\CCS\Services\Tcpip\..\{10AD0C26-CEC9-4971-BFE6-0D8DF3CD2944}: DhcpNameServer=85.255.116.172,85.255.112.142
HKLM\SYSTEM\CCS\Services\Tcpip\..\{10AD0C26-CEC9-4971-BFE6-0D8DF3CD2944}: NameServer=85.255.116.172,85.255.112.142
HKLM\SYSTEM\CCS\Services\Tcpip\..\{5E7F5887-E798-4B58-8E89-2FB12DF40953}: DhcpNameServer=192.168.1.1
HKLM\SYSTEM\CCS\Services\Tcpip\..\{5E7F5887-E798-4B58-8E89-2FB12DF40953}: NameServer=85.255.116.172,85.255.112.142
HKLM\SYSTEM\CCS\Services\Tcpip\..\{E47F8A11-1EB4-463D-9EA1-96D62B346D30}: DhcpNameServer=85.255.116.172,85.255.112.142
HKLM\SYSTEM\CS1\Services\Tcpip\..\{10AD0C26-CEC9-4971-BFE6-0D8DF3CD2944}: DhcpNameServer=85.255.116.172,85.255.112.142
HKLM\SYSTEM\CS1\Services\Tcpip\..\{10AD0C26-CEC9-4971-BFE6-0D8DF3CD2944}: NameServer=85.255.116.172,85.255.112.142
HKLM\SYSTEM\CS1\Services\Tcpip\..\{5E7F5887-E798-4B58-8E89-2FB12DF40953}: DhcpNameServer=192.168.1.1
HKLM\SYSTEM\CS1\Services\Tcpip\..\{5E7F5887-E798-4B58-8E89-2FB12DF40953}: NameServer=85.255.116.172,85.255.112.142
HKLM\SYSTEM\CS1\Services\Tcpip\..\{E47F8A11-1EB4-463D-9EA1-96D62B346D30}: DhcpNameServer=85.255.116.172,85.255.112.142
HKLM\SYSTEM\CS2\Services\Tcpip\..\{10AD0C26-CEC9-4971-BFE6-0D8DF3CD2944}: DhcpNameServer=85.255.116.172,85.255.112.142
HKLM\SYSTEM\CS2\Services\Tcpip\..\{10AD0C26-CEC9-4971-BFE6-0D8DF3CD2944}: NameServer=85.255.116.172,85.255.112.142
HKLM\SYSTEM\CS2\Services\Tcpip\..\{5E7F5887-E798-4B58-8E89-2FB12DF40953}: DhcpNameServer=192.168.1.1
HKLM\SYSTEM\CS2\Services\Tcpip\..\{5E7F5887-E798-4B58-8E89-2FB12DF40953}: NameServer=85.255.116.172,85.255.112.142
HKLM\SYSTEM\CS2\Services\Tcpip\..\{E47F8A11-1EB4-463D-9EA1-96D62B346D30}: DhcpNameServer=85.255.116.172,85.255.112.142
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=192.168.1.1
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: NameServer=85.255.116.172 85.255.112.142
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=192.168.1.1
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: NameServer=85.255.116.172 85.255.112.142
HKLM\SYSTEM\CS2\Services\Tcpip\Parameters: DhcpNameServer=192.168.1.1
HKLM\SYSTEM\CS2\Services\Tcpip\Parameters: NameServer=85.255.116.172 85.255.112.142


Deleting Temp Files


Winlogon.System
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"System"="kdufk.exe"

Registry Cleaning

Registry Cleaning done.

SharedTaskScheduler After SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


Reboot

C:\WINDOWS\default.htm Deleted
C:\WINDOWS\system32\kdufk.exe Deleted

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"System"=""


End

I am sure that I can connect to the internet now, but I need to clear up the problem with logging in as Administrator before I can do much else. I am not given the option of signing-in as Administrator in normal mode and when I do sign-in as Administrator in safe mode I am still being put into a secondary Administrator folder.

#13 DaChew

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Posted 22 April 2008 - 05:10 AM

By default there is a hidden Admin login that only shows in safe mode, whoever loaded the computer may or may not have set a password

Any login used in normal mode may or may not have admin priviledges

Going to control panel and opening the user applets will show which logins have admin rights
Chewy

No. Try not. Do... or do not. There is no try.

#14 quietman7

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Posted 22 April 2008 - 08:30 AM

I have since gone back into safe mode and ran MBAM again

MBAM is designed to be at full power when malware is running so safe mode is not necessary when using it. In fact it loses some effectiveness for detection & removal when used in safe mode. If it encounters a file that is difficult to remove, you need to restart the computer so the malware can be fully removed.

However, due to the type of malware its finding and your difficulties with logging in as Admin, full disinfection will probably require the use of more powerful tools than we recommend in this forum. Before that can be done you will need you to create and post a hijackthis log.

Please read the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log" and complete all the steps. There are instructions for downloading and running Deckard's System Scanner (DSS) which will create a hijackthis log for you, or automatically download and install the most current version of HijackThis if it's not already installed on your computer.

When you have done that, post your log in the HijackThis Logs and Malware Removal forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. An expert will analyze your log and reply with instructions advising you what to fix. After doing this, we would appreciate if you post a link to your log back here so we know that your getting help from the HJT Team.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT "bump" your post or make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.
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#15 lostinendicott

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Posted 22 April 2008 - 06:27 PM

Hi Chewy and quietman7,

Thank you both for being so helpful.

Chewy - The login I am using in normal mode states that it has Administrative privledges, but I am unable to preform any administrative tasks; i.e. Install new programs or even access the Control Panel. All the pop-ups I get when trying these tasks state that "Due to restrictions in effect on this computer, please contact the 'System Administrator' ". But even in Safe Mode I can only access a 'Computer Administrator' account. Something that is infecting this laptop has also affected the abilities of the administrative privledges.

quietman7 - I have been following the Preparation Guide, anticipating the time when I could post a HiJackThis log to the bleepingcomputer forum with the infected laptop. Without administrative privledges I have been unable to verify to my satisfaction that I a firewall enabled as stated in step 4 of the Preparation Guide. I don't want to take a chance on somehow spreading my problems to others by continuing.




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