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Internet Connection Fluctuating


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#1 DemonicReaper

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Posted 21 April 2008 - 12:12 AM

I a running verizon fios internet connection i get constant internet ping fluctuations, i go into cmd and search ping www.yahoo.com and it will say time = 22ms one second then a couple minutes later it will say time = 200ms. None of the other computers connected to the router/modem have this problem just the one i am using and it is extremely frustrating. I will go to conrtol pannel and click on network connection and repair which will set it back to 22ms but then again a couple min. later it is at 200ms. Someone please help.

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#2 Farbar

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Posted 21 April 2008 - 02:28 AM

Hi,

Check event Viewer to see if there is anything odd:

To open Event Viewer, follow these steps:

1. Click Start, right click My Computer and select Manage.
2. In the console tree, click Event Viewer.

The Application, Security, Internet Explorer and System logs are displayed in the Event Viewer window.

#3 DemonicReaper

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Posted 21 April 2008 - 07:36 PM

Hi,

Check event Viewer to see if there is anything odd:

To open Event Viewer, follow these steps:

1. Click Start, right click My Computer and select Manage.
2. In the console tree, click Event Viewer.

The Application, Security, Internet Explorer and System logs are displayed in the Event Viewer window.


i have looked and what i have in there is system, security, internet explorer, aplication, microsoft office diagnostic, and micrsoft office connections. What exactly should i be looking for?

Edited by DemonicReaper, 21 April 2008 - 07:38 PM.


#4 Farbar

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Posted 22 April 2008 - 06:04 AM

Just open the logs you named and check if you have warnings, errors, any problem mentioned

#5 DemonicReaper

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Posted 22 April 2008 - 05:05 PM

thanks for your help but i found the issue, it was cloaked malware hidden in my windows directory as csrss.exe, i removed it maunually by using moveonboot and removed the automatic startup application (which could not be found in msconfig), with autoruns.exe. So far i have not had the issue come up again.

Edited by DemonicReaper, 22 April 2008 - 05:06 PM.


#6 Farbar

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Posted 22 April 2008 - 11:29 PM

glad you found it and thanks for letting me know.




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