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Dell Inspiron 1100 Possible Virus


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#1 Guest_Jesecourt_*

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Posted 20 April 2008 - 10:33 PM

Just this week, my laptop starting giving me a BSOD. The error code changed with every restart. Now, after 3 days of online chats with Dell, the blue screen is gone but my laptop takes forever to do anything. I am running Windows xp OS. I finally was able to view my task manager and it is showing my CPU usage at 100%...OMG! I've also noticed that even though I have no Running Programs showing, the Processes is showing 23. There is also 8 different items showing for "svchost.exe".

I am not very computer literate, so any help that may be offered will have to be given in simple terms.

Could I possibly have a virus???

Please help,

Selena

P.S. I am not currently using the laptop because it takes forever to boot and even longer to access the internet.

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#2 karthik.v

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Posted 21 April 2008 - 05:36 AM

Dear Selena,

Pls follow this step Our hijack team will take care of you

http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/

#3 ruby1

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Posted 21 April 2008 - 11:42 AM

as the HJT section of this forum is a wee bit overloaded it might be more prudent run some of the scans in this link and see the spyware removal section http://www.bleepingcomputer.com/forums/topic3616.html

run some of those and post back any reports you have for examination; then the Team can suggest tools for you to use :thumbsup:




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