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Urqqgdwx.dll


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#1 Help~~

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Posted 19 April 2008 - 01:58 PM

I have tried most suggested tools like Vundo Fix, VirtumundoBegone and etc in normal/safe modes. But I still can remove the infected dll which sitting itself in my C:\Windows\system32. The dll file name is urqQgDwX.dll.

Now as soon as I turn on my laptop more than 100+ symantec warning is popping up to warn me for the virus. Please help~~~ I will appreciate very much!!!

Help~~

Edited by rigel, 19 April 2008 - 02:32 PM.
Mod edit - move to a more appropriate forum


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#2 quietman7

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Posted 19 April 2008 - 04:01 PM

Welcome to BC Help~~

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Acan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.
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#3 Help~~

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Posted 20 April 2008 - 03:23 AM

Malwarebytes' Anti-Malware 1.11
Database version: 660

Scan type: Quick Scan
Objects scanned: 36408
Time elapsed: 27 minute(s), 25 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 2
Registry Keys Infected: 20
Registry Values Infected: 0
Registry Data Items Infected: 2
Folders Infected: 1
Files Infected: 5

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\WINDOWS\system32\aqgsktsy.dll (Trojan.Vundo) -> Unloaded module successfully.
C:\WINDOWS\system32\urqQgDwX.dll (Trojan.Vundo) -> Unloaded module successfully.

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{12bf0b57-cdd1-4eb7-a335-0c46a0094676} (Trojan.Vundo) -> Delete on reboot.
HKEY_CLASSES_ROOT\CLSID\{12bf0b57-cdd1-4eb7-a335-0c46a0094676} (Trojan.Vundo) -> Delete on reboot.
HKEY_CLASSES_ROOT\CLSID\{147a976f-eee1-4377-8ea7-4716e4cdd239} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{2e9937fc-cf2f-4f56-af54-5a6a3dd375cc} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{741de825-a6f0-4497-9aa6-8023cf9b0fff} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256a51-b582-467e-b8d4-7786eda79ae0} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{56256a51-b582-467e-b8d4-7786eda79ae0} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\AntispywareD (Rogue.AntiSpywareDeluxe) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\aoprndtws (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Microsoft\aldd (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Microsoft\affri (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Microsoft\affltid (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Microsoft\rdfa (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\affltid (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\affri (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\FCOVM (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\RemoveRP (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Online Add-on (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\LSA\Authentication Packages (Trojan.Vundo) -> Data: c:\windows\system32\urqqgdwx -> Delete on reboot.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa\Authentication Packages (Trojan.Vundo) -> Data: c:\windows\system32\urqqgdwx -> Delete on reboot.

Folders Infected:
C:\Program Files\Video Add-on (Trojan.Zlob) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\system32\aqgsktsy.dll (Trojan.Vundo) -> Delete on reboot.
C:\WINDOWS\system32\ystksgqa.ini (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\urqQgDwX.dll (Trojan.Vundo) -> Delete on reboot.
C:\WINDOWS\system32\XwDgQqru.ini (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\XwDgQqru.ini2 (Trojan.Vundo) -> Quarantined and deleted successfully.

#4 Help~~

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Posted 20 April 2008 - 03:27 AM

This is the second scan log (does that mean my laptop is clean now?!)

Malwarebytes' Anti-Malware 1.11
Database version: 660

Scan type: Quick Scan
Objects scanned: 36451
Time elapsed: 7 minute(s), 30 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 4

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\aqgsktsy.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\ystksgqa.ini (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\urqQgDwX.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\XwDgQqru.ini (Trojan.Vundo) -> Quarantined and deleted successfully.

#5 Help~~

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Posted 20 April 2008 - 03:33 AM

This is the third scan log below. GREAT THANK YOU!!!!! You are legend man!!!! Thanks!!!

Malwarebytes' Anti-Malware 1.11
Database version: 660

Scan type: Quick Scan
Objects scanned: 36336
Time elapsed: 4 minute(s), 19 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#6 quietman7

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Posted 20 April 2008 - 08:23 AM

If there are no more problems or signs of infection, you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok".
  • Click the "More Options" Tab.
  • Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.
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#7 Help~~

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Posted 20 April 2008 - 08:47 AM

Hi quietman7, I just turn on my laptop and it detect virus again.. the below is the 4th scan log. I can't understanding what's going on with my laptop... is it usual for it to keep coming back?!


Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Program Files\MSN Messenger\msimg32.dll (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MSN Messenger\riched20.dll (Adware.MyWeb.FunWeb) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{A790CA31-E67D-4EE5-9C11-C2B714B3097A}\RP132\A0021372.exe (Rogue.AntiSpywareDeluxe) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{A790CA31-E67D-4EE5-9C11-C2B714B3097A}\RP132\A0021373.exe (Rogue.AntiSpywareDeluxe) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{A790CA31-E67D-4EE5-9C11-C2B714B3097A}\RP137\A0023586.scr (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{A790CA31-E67D-4EE5-9C11-C2B714B3097A}\RP137\A0023593.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{A790CA31-E67D-4EE5-9C11-C2B714B3097A}\RP137\A0023594.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{A790CA31-E67D-4EE5-9C11-C2B714B3097A}\RP137\A0023595.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{A790CA31-E67D-4EE5-9C11-C2B714B3097A}\RP137\A0023596.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{A790CA31-E67D-4EE5-9C11-C2B714B3097A}\RP137\A0023597.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{A790CA31-E67D-4EE5-9C11-C2B714B3097A}\RP137\A0023598.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{A790CA31-E67D-4EE5-9C11-C2B714B3097A}\RP137\A0023599.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{A790CA31-E67D-4EE5-9C11-C2B714B3097A}\RP137\A0023600.SCR (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{A790CA31-E67D-4EE5-9C11-C2B714B3097A}\RP137\A0023601.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{A790CA31-E67D-4EE5-9C11-C2B714B3097A}\RP137\A0023602.DLL (Adware.MyWeb.FunWeb) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{A790CA31-E67D-4EE5-9C11-C2B714B3097A}\RP137\A0023603.EXE (Adware.MyWeb.FunWeb) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{A790CA31-E67D-4EE5-9C11-C2B714B3097A}\RP137\A0023604.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{A790CA31-E67D-4EE5-9C11-C2B714B3097A}\RP137\A0023605.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{A790CA31-E67D-4EE5-9C11-C2B714B3097A}\RP137\A0023606.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{A790CA31-E67D-4EE5-9C11-C2B714B3097A}\RP137\A0023608.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{A790CA31-E67D-4EE5-9C11-C2B714B3097A}\RP137\A0023609.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{A790CA31-E67D-4EE5-9C11-C2B714B3097A}\RP137\A0023610.EXE (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{A790CA31-E67D-4EE5-9C11-C2B714B3097A}\RP137\A0023611.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{A790CA31-E67D-4EE5-9C11-C2B714B3097A}\RP137\A0023613.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{A790CA31-E67D-4EE5-9C11-C2B714B3097A}\RP137\A0023614.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{A790CA31-E67D-4EE5-9C11-C2B714B3097A}\RP137\A0023615.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{A790CA31-E67D-4EE5-9C11-C2B714B3097A}\RP137\A0023616.EXE (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{A790CA31-E67D-4EE5-9C11-C2B714B3097A}\RP137\A0023617.EXE (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{A790CA31-E67D-4EE5-9C11-C2B714B3097A}\RP137\A0023618.EXE (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{A790CA31-E67D-4EE5-9C11-C2B714B3097A}\RP137\A0023619.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{A790CA31-E67D-4EE5-9C11-C2B714B3097A}\RP137\A0023620.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{A790CA31-E67D-4EE5-9C11-C2B714B3097A}\RP137\A0023657.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{A790CA31-E67D-4EE5-9C11-C2B714B3097A}\RP137\A0023658.dll (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{A790CA31-E67D-4EE5-9C11-C2B714B3097A}\RP137\A0023659.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{A790CA31-E67D-4EE5-9C11-C2B714B3097A}\RP137\A0023660.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{A790CA31-E67D-4EE5-9C11-C2B714B3097A}\RP137\A0023661.EXE (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{A790CA31-E67D-4EE5-9C11-C2B714B3097A}\RP137\A0023662.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{A790CA31-E67D-4EE5-9C11-C2B714B3097A}\RP137\A0023695.dll (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{A790CA31-E67D-4EE5-9C11-C2B714B3097A}\RP138\A0026782.dll (Trojan.Vundo) -> Quarantined and deleted successfully.

#8 quietman7

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Posted 20 April 2008 - 09:10 AM

The infected RP***\A00*****.exe file(s) identified by your scan are in the System Volume Information Folder (SVI) which is a part of System Restore. This is the feature that allows you to set points in time to roll back your computer to a clean working state. The SIV folder is protected by permissions that only allow the system to have access and is hidden by default unless you have reconfigured Windows to show it.

System Restore will back up the good as well as the bad files so when malware is present on the system it gets included in any restore points as an A00***** file. When you scan your system with anti-virus or anti-malware tools, they may detect and place these files in quarantine. When a security program quarantines a file, that file is essentially disabled and prevented from causing any harm to your system. The quarantined file is safely held there and no longer a threat until you take action to delete it.

To remove these detections, the easiest thing to do is follow the instructions I previously posted. Since you ran a scan again before doing so, they were found and dealth with. However, all but one were not related to the primary infection you had. I still recommend that you create a new restore point.

MyWebSearch and MyWay are Internet Explorer toolbars often bundled with "free software" offered by third party software vendors. You can read more about it here. MyWebSearch and MyWay were pre-installed on new Dell computers starting in November 2004. Read here and here.

Dell had a link to "What is the Dell MyWay Home Page?" but it is now redirected to this page which has a link to The "Dell My Way" Home Page. Dell now uses the "Dell Search Assistant" where they address many of the same concerns previously addressed in the redirected link.
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#9 Help~~

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Posted 22 April 2008 - 12:08 AM

Hi quietman7,

Thank you for your advise. Now my laptop is cleaned, but I have encounter another problem. Everytime I turn on the laptop there will be an pop up error message said
"Error loading C:\WINDOWS\system32\aqgsktsy.dll The specified module could not be found"

I did create a new restore point after the 4th scan, and I ran the clean up. Is that aqgsktsy.dll another virus file? How can I fix it?

Thanks you very much!!!

#10 quietman7

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Posted 22 April 2008 - 08:43 AM

It's not unusual to receive such an error after using tools to remove malware infection.

A "Cannot find...", "Could not run...", "Error loading... or "specific module could not be found" message is usually related to malware that was set to run at startup but has been deleted. Windows is trying to load this file but cannot locate it since the file was mostly likely removed during an anti-virus or anti-malware scan. However, an associated orphaned registry entry remains and is telling Windows to load the file when you boot up. Since the file no longer exists, Windows will display an error message. You need to remove this registry entry so Windows stops searching for the file when it loads.

To resolve this, download Autoruns, search for the related entry and then delete it.
  • Create a new folder on your hard drive called AutoRuns (C:\AutoRuns) and extract (unzip) the file there. (click here if you're not sure how to do this.)
  • Open the folder and double-click on autoruns.exe to launch it.
  • Please be patient as it scans and populates the entries.
  • When done scanning, it will say Ready at the bottom.
  • Scroll through the list and look for a startup entry related to the file(s) in the error message.
  • Right-click on the entry and choose delete.
  • Reboot your computer and see if the startup error returns.

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#11 Help~~

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Posted 24 April 2008 - 04:14 AM

finally~~~ my laptop is as good as before!!!!!
THANKS YOU SO MUCH!!!!!!!!!!

#12 quietman7

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Posted 24 April 2008 - 07:38 AM

You're welcome.

To protect yourself against malware and reduce the potential for re-infection, be sure to read:
"Simple and easy ways to keep your computer safe".
"How did I get infected?, With steps so it does not happen again!".
"Best Practices - Internet Safety for 2008".
"Hardening Windows Security - Part 1 & Part 2".
"IE Recommended Minimal Security Settings".
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