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Help With Friends Computer

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3 replies to this topic

#1 callaghan


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Posted 17 April 2008 - 09:52 PM

hi, you guys helped me about a year ago with my own computer, and it has been running flawlessly and fast ever since. so i thank you a bunch for that. now i have another question, or favor to ask. a friends computer has been infected...make a long story short, her kids got online, and downloaded a bunch of stuff they shouldn't have. now the computer displays a "pxe-e61" error message at start up, and windows will not load. it says next to it "media check failed, check cable." after searching around a bit, i am still lost. i managed to get windows to load from the original setup disc, but thats it. i also have a hijack this log, but i wont post it up here, ill put it in the proper thread area. if anyone is willing to help me, please respond. thank you very much.

edit, topic should be lots of viruses, not lost...sorry.

Edited by callaghan, 17 April 2008 - 09:55 PM.

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#2 hamluis



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Posted 18 April 2008 - 08:07 AM


Since you have a HJT log, you seem to have at least 2 options:

a. Post in the HJT area and follow their guidance.

b. Post in the BleepingComputer.com - Am I infected What do I do - http://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/ and follow the guidance there.

It appears to me that the second option would be the more desireable, at this point in time.


#3 garmanma


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Posted 18 April 2008 - 08:08 AM

For the pxe-e61 error:
Is this a desktop?Make sure the hard drive cable is attached firmly. It could also be a bad cable or hard drive.
If you are able to get into Windows, I suggest you post here:Am I Infected?
Posted Image
why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#4 tg1911


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Posted 01 May 2008 - 09:16 PM

Closed due to re-post in the Am I infected? What do I do? forum:
Help With A Friends Laptop, lots of viruses
MOBO: GIGABYTE GA-MA790X-UD4P, CPU: Phenom II X4 955 Deneb BE, HS/F: CoolerMaster V8, RAM: 2 x 1G Kingston HyperX DDR2 800, VGA: ECS GeForce Black GTX 560, PSU: Antec TruePower Modular 750W, Soundcard: Asus Xonar D1, Case: CoolerMaster COSMOS 1000, Storage: Internal - 2 x Seagate 250GB SATA, 2 x WD 1TB SATA; External - Seagate 500GB USB, WD 640GB eSATA, 3 x WD 1TB eSATA

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