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Toshiba Laptop Infected! Help!


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#1 03impala9c1

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Posted 17 April 2008 - 08:04 PM

toshiba laptop p25s477 running xp pro having major issues. I tried downloading a key for a ultraISO program and got a few trojans and such. Cleaned them asap with spysweeper but am constantly running spysweeper and finding major issues. I am the admin on it and it will not let me ctrl alt del. and during startup, a message saying file ax7yhvze.sys could not be found. and it will try to boot from windows xp professional setup and will not run then runs off windows xp professional. when i first got the virus, my desktop said there was spyware infections. after i ran spysweeper a few times i got my original background back but still have issues... HELPPPPPP!!!

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#2 quietman7

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Posted 18 April 2008 - 07:30 AM

I tried downloading a key for a ultraISO program and got a few trojans and such.

BC does not condone the use of crack and keygen tools.

Not only is that practice a security risk, it is considered illegal activity and a violation of our BC Discussion/Message Boards Rules.

No subject matter will be allowed whose purpose is to defeat existing copyright or security measures. If a user persists and/or the activity is obviously illegal the staff reserves the right to remove such content and/or ban the user. This would also mean encouraging the use or continued use of pirated software is not permitted, and subject to the same consequences.


Some of the worst types of malware infections can be contracted and spread by visiting crack, keygen, warez and other pirated software sites. In many cases, these sites are infested with a smörgåsbord of malware. Those who attempt to get software for free can end up with a computer system so badly damaged that recovery is not possible and it cannot be repaired. When that happens there is nothing you can do besides reformatting and reinstalling Windows.

However, we will try to help you with cleaning your system.

Please read the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log" and complete all the steps. There are instructions for downloading and running Deckard's System Scanner (DSS) which will create a hijackthis log for you, or automatically download and install the most current version of HijackThis if it's not already installed on your computer.

When you have done that, post your log in the HijackThis Logs and Malware Removal forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. An expert will analyze your log and reply with instructions advising you what to fix. After doing this, we would appreciate if you post a link to your log back here so we know that your getting help from the HJT Team.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT "bump" your post or make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.
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