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Popups keep coming


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14 replies to this topic

#1 Doctorwho94

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Posted 17 April 2008 - 06:50 PM

Hi boopme, I have a similar prob since yesterday. Popups keep coming asking me to install antiviruses and telling me the comp is infected. Also get something like 'buffer overrun C++'. My AVG is catching threats regularly and I quarantine them.
AVG antspyware done and adware run as well but no effect. Cant download spybot as it fails to run.
I have a exernal hard drive and can save the few important documents and pics on that. I was tinking of just starting fresh using my vaio system restore. OR should I go ahead with what you recomended to SunnySedella.
I am complete novice as well, Just thinking that it might be easier to wipe my hard drive completely rather than go through all those antiviruses.
Help plsss!!!

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#2 boopme

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Posted 17 April 2008 - 07:05 PM

hello and welcome. i split your post into it's own topic. It is always better to have your own topic. It is much too confusing to give separate instructions and possiblt different in the same thread.

So for starters,Yes run the SAS scan and post the log. Then maybe we can see what's on there. I will help, you clean it if you want.
Also the full reformat option is up to you. It will guarantee clean in the time it takes. But it must be a full not a repair install.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 Doctorwho94

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Posted 18 April 2008 - 02:04 AM

Hi, thanks for prompt reply. I think i will leave the reformat option as a last resort. I have lost the drivers for some of the stuff installed and it will be a pain.

I will get on with the SAS scan and let you know.

Thanks again.

#4 boopme

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Posted 18 April 2008 - 02:56 PM

Ok we'll wait for the scan log
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 Doctorwho94

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Posted 18 April 2008 - 03:32 PM

Hi,

Done ATF Cleaner and SAS as advised. Here is the scan log from SAS-

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 04/18/2008 at 09:16 PM

Application Version : 4.0.1154

Core Rules Database Version : 3412
Trace Rules Database Version: 1404

Scan type : Complete Scan
Total Scan Time : 01:55:09

Memory items scanned : 175
Memory threats detected : 0
Registry items scanned : 5899
Registry threats detected : 2
File items scanned : 63133
File threats detected : 1

Trojan.Unknown Origin
HKLM\Software\xpre
HKLM\Software\xpre#execount

Trojan.Downloader-Gen/SnapSNet
C:\DOCUMENTS AND SETTINGS\VIKRANT\LOCAL SETTINGS\TEMP\SNAPSNET.EXE


Many thanks

#6 Doctorwho94

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Posted 18 April 2008 - 03:43 PM

Still getting loads of attacks which my AVG is picking up. Also that C++ overunn is happening.

#7 boopme

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Posted 18 April 2008 - 04:02 PM

Hello, a couple more things to do. give us another log and the state of the PC,thanks.
Clear the Java cache, see Clearing the Java Runtime Environment (JRE) Cache

NOW:
Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Acan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 Doctorwho94

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Posted 19 April 2008 - 05:58 AM

Hi again, I have cleared the Java cache, although my Java plug-in control panel looked different from the one for which you gave the link. I think it comes up as 'advance' java plug-in control panel on google. The new SAS log is pasted below. Could not download Malwarebytes Anti-Malware from all the links provided. It keeps coming up as '' Invalid floating point operation"", When I try and run it.

SAS log-

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 04/19/2008 at 09:49 AM

Application Version : 4.0.1154

Core Rules Database Version : 3412
Trace Rules Database Version: 1404

Scan type : Complete Scan
Total Scan Time : 01:55:21

Memory items scanned : 562
Memory threats detected : 1
Registry items scanned : 5902
Registry threats detected : 0
File items scanned : 65270
File threats detected : 19

Trojan.Downloader-NewJuan/VM
C:\WINDOWS\SYSTEM32\AWRHRKJF.DLL
C:\WINDOWS\SYSTEM32\AWRHRKJF.DLL

Adware.Tracking Cookie
C:\Documents and Settings\VIKRANT\Cookies\vikrant@adopt.euroclick[1].txt
C:\Documents and Settings\VIKRANT\Cookies\vikrant@ad.yieldmanager[2].txt
C:\Documents and Settings\VIKRANT\Cookies\vikrant@ads.planetactive[1].txt
C:\Documents and Settings\VIKRANT\Cookies\vikrant@avsystemcare[1].txt
C:\Documents and Settings\VIKRANT\Cookies\vikrant@www.awltovhc[1].txt
C:\Documents and Settings\VIKRANT\Cookies\vikrant@eas.apm.emediate[1].txt
C:\Documents and Settings\VIKRANT\Cookies\vikrant@rotator.adjuggler[2].txt
C:\Documents and Settings\VIKRANT\Cookies\vikrant@pro-market[2].txt
C:\Documents and Settings\VIKRANT\Cookies\vikrant@gomyhit[2].txt
C:\Documents and Settings\VIKRANT\Cookies\vikrant@doubleclick[1].txt
C:\Documents and Settings\VIKRANT\Cookies\vikrant@mediaplex[1].txt
C:\Documents and Settings\VIKRANT\Cookies\vikrant@gomyhit[4].txt
C:\Documents and Settings\VIKRANT\Cookies\vikrant@gomyhit[3].txt
C:\Documents and Settings\VIKRANT\Cookies\vikrant@yieldmanager[1].txt
C:\Documents and Settings\VIKRANT\Cookies\vikrant@atdmt[2].txt
C:\Documents and Settings\VIKRANT\Cookies\vikrant@adtech[1].txt
C:\Documents and Settings\VIKRANT\Cookies\vikrant@adecn[1].txt
C:\Documents and Settings\VIKRANT\Cookies\vikrant@zedo[2].txt


Thanks

#9 boopme

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Posted 19 April 2008 - 09:50 AM

How is it running now and is this an XP ,Pc?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#10 Doctorwho94

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Posted 19 April 2008 - 10:23 AM

Its an XP, faster than before, spyware ads and C++ overunn has ceased. Still getting some ads though, less frequent than before.

Thanks

#11 boopme

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Posted 20 April 2008 - 09:55 PM

Well that's good news. Are these popups just things like advertisments? Or are they ads to buy Malware removal tools?
Do you have popup blocker,most ISP offer one free. There are some free ones here,under Web Browsing Utilities. Freeware Replacements For Common Commercial Apps

Under Spyware Removal you may consider installing Spywareblaster - prevents spyware from being installed on your PC.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#12 Doctorwho94

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Posted 21 April 2008 - 01:43 AM

Hi!, These are just normal ads and not the ones I was getting before to buy antiviruses etc. I have a google pop up blocker. I have now started using Mozilla firefox and I havent had a single pop up on it since two days. I will install spywareblaster. Many thanks, you have been a great great help.

#13 Doctorwho94

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Posted 21 April 2008 - 01:52 AM

I am getting 'invalid floating point operation' with Spywareblaster, can you recommend something else.

#14 Doctorwho94

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Posted 04 May 2008 - 09:25 AM

Its now down to one pop up only- ' ads served by nextads', serving different websites each time.
I have the google popup blocker and also windows option to block popups turned on.
Help pls.

#15 Orange Blossom

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Posted 10 May 2008 - 08:46 PM

Hello Doctorwho94,

I see that you have an HJT log posted here: http://www.bleepingcomputer.com/forums/t/146230/hijackthis-and-kaspersky-logs/ Because you have the log posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?".

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




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