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I Think I Have The Smitfraud


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5 replies to this topic

#1 ashlee_brooks

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Posted 17 April 2008 - 03:04 PM

:thumbsup: I am not perfect in my computer skills , but I do know something is not right. I keep getting warning messages about possible worms and such on my computer, and they want me to download spyware or adware programs. My desktop has changed to read worm detected please scan now. (maybe not like that exactly). My question is: Is this the smitfraud worm/virus? If so how in the world do I get rid of it? I don't have a whole lot of money, so the easiest cheapest way would be great advice. thanks so much

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#2 hamluis

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Posted 17 April 2008 - 03:23 PM

No money required :thumbsup:, I suggest you post at BleepingComputer.com - Am I infected What do I do - http://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/

There are more knowledgeable persons there who can help you in assessing/overcoming your current situation.

Please read all instructions pertaining to proper procedures at that link, thanks.

Louis

#3 garmanma

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Posted 17 April 2008 - 03:46 PM

Dear ashlee brooks
Welcome to BC
This is just a quick note to let you know that we have moved your topic to another forum that would be best suited for its subject matter.

You can find your moved topic here:

Am I Infected

Thank you and have a great day!

garmanma
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#4 DaChew

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Posted 17 April 2008 - 08:47 PM

To receive help, you should instead provide a detailed description of your problem, detailed word-for-word error messages that you are receiving, screenshots of strange behaviour, and your operating system. This information is much more useful to our helpers than a ComboFix log.


these instructions are important
Chewy

No. Try not. Do... or do not. There is no try.

#5 ashlee_brooks

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Posted 18 April 2008 - 08:09 AM

i use windows xp. im not sure how to get screen shots on here, I get windows system messages stating a trojan has been detected, click here to fix the problem, My background also states my computer has been infected please click here to run a scan now and ifx. Like i said I am not a computer genius

#6 quietman7

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Posted 18 April 2008 - 08:19 AM

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Acan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.
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