Hello, My name is MagMay
This is my first time on this site. Thank you in advance for any help.
AVG free edition found a trojan horse imbeded in my HpQcopy.dll14.AEC15260 A444 44OE_9621_BC683B6AC303 It will only indentify the virus but not quarantine or heal it. I have used SpyBot, SpyDoctor, CCleaner, RougeRemoverFree,AVG AntiSpy, Ad-Aware. I used a tutorial on How to clean and infected comp from AVG free forum. It has worked in the past for other problems, however now Nothing will work! My problem is that the virus has attached itself the the admin email address and I can't log in a usual All Sub accounts are working a usual. I have not logged into my usual game on anoither comp and changed my password yet. I have not changed any passwords yet. I am using explorer or mozilla to log into my Att Yahoo account.Right now I opened windows task manager and stopped the hp drivers and ybrowser and rerunning AVG 7.5 to see if it will heal my pc. My os is microsoft win xp home version 2002 service pack 2 HP pentium R 4cpu 3.20GHz. I don't use forums that frequently so please excuse my clumsiness. I would appreaciate anyone with a step by step process of how to clean this virus from my comp. Or a link that I can use for this process. Thank you