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Tr/vuno.gen Infected Computer

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1 reply to this topic

#1 sndpapr1


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Posted 17 April 2008 - 01:38 PM

I have a windows xp professional computer. I am running Avira Anti-vir software and Spybot S&D . I ran them both to try to remove the tr/vuno.gen. It removed all of the other malware, but this worm is stubborn. I logged on again and my computer was again as if I did not run any of my spyware or anti-virus programs at all. Pop-ups, start-up webpage changes, just annoying malware. I also tried to run the Vundo removal tool. It did not detect the vundo worm, therefore not letting me remove the worm. Please advise! And I apologize if I posted in the wrong area. I tried for a very long time to figure out how to post in the correct area, but the error message said I dont have the proper access for this section.
thank you!

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#2 boopme


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Posted 17 April 2008 - 03:07 PM

hello please try using this tool from normal mode.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Acan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.
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