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My Windows Keep Disappearing Behind The Start Icon


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#1 Sarah+1

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Posted 16 April 2008 - 08:44 AM

I am a N00b. I have no preveious experience in posting except on a local music forum, so please bear with me... Ok, so Il spare you the details. I bought this laptop in January, A Sony Vaio VGN-AR61ZU (http://vaio.sony.ie/view/ShowProduct.action?product=VGN-AR61ZU&site=voe_en_IE_cons&pageType=Overview&category=VN+AR+Series), and from very early on it's been giving me problems. Well, one problem.

Randomly, whether I'm in the middle of maing a movie or simply using the laptop to play music, the windows kind of.. split and move behind the start icon. Which makes it impossible to get the start menu up, and very difficult to alternate between windows.

I realise this is obviously quite a serious problem and I'll most likely have to bring it back, but I have no idea what I'm talking about, and if I do bring it back, somebody will try and tell me there's nothing wrong with it (just because it's not happening at thexact moment... oh and the fact that I'm a girl of course.) So basically I'm looking for someone to teach me some impressive terminology as to what is wrong with my laptop, or provide me with any further instructions as to how I could stop this from happening? I'd be very grateful.

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#2 usasma

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Posted 16 April 2008 - 10:42 AM

I'd suggest that first you go to this page ( http://support.vaio.sony.ie/login/login.as...=voe_en_IE_cons ) and download the video drivers for your VAIO. Install them over the drivers that are currently there to see if it fixes the issue. Post back if you need further assistance.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

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