Please follow the instructions in BC's self-help tutorial
: How to remove WinReanimator
If you're using Windows 2000/XP, please print out and follow the instructions for using SDFix
in BC's self-help tutorial
"How to use SDFix
".-- When using this tool, you must use the Administrator's account or an account with "Administrative rights"
-- Disconnect from the Internet and temporarily disable your anti-virus and any anti-malware real time protection before performing a scan.
When done, the SDFix report log will open in notepad and automatically be saved in the SDFix folder as Report.txt
. Please copy and paste the contents of Report.txt in your next reply. Be sure to renable you anti-virus and and other security programs before
connecting to the Internet.
When done, copy and paste the contents of the MBAM log report in your next reply. Also let us know how your computer is running and if there are any more signs of infection or further problems.