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Os Not Loading Up At All (kind Of Urgent)


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#1 Josh Leeman

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Posted 15 April 2008 - 08:12 PM

I tried upgrading a Windows 2000 machine to Windows XP, and everything seemed to be fine. However, after it installed the OS, the computer has refused to boot to the OS at all. It gets to the screen where you can go to the last good boot of Windows, but when I try to go to that, or start Windows normally, or even try to go to safe mode, it doesn't work at all. It looks like it's about to load the OS, but reboots itself. This does this when the XP CD is in the drive, and also when it's not in the drive. I have absolutely no idea what happened, and just hope that nothing bad has happened. Anyone have any solutions?

P.S., During installation, it said that a file called "Viaide.sys" was not found, and I tried looking for it in its proper folder, but I couldn't find it. Does that have anything to do with my problem?

Edited by Josh Leeman, 15 April 2008 - 08:14 PM.


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#2 caperdog

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Posted 15 April 2008 - 08:23 PM

was this an upgrade or a clean install?

#3 Josh Leeman

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Posted 15 April 2008 - 08:27 PM

was this an upgrade or a clean install?


An upgrade.

#4 caperdog

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Posted 15 April 2008 - 08:34 PM

i would try the install again. cd may need cleaning or laser in cd drive may be dirty(missing file) but i would give it another shot before cleaning laser. boot from xp install cd and delete partitions to clear out last install. install to un-partitioned space an xp will format the drive

#5 caperdog

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Posted 15 April 2008 - 08:37 PM

you will lose all data on disk so if you need to save data (pics, docs) do it first

#6 Josh Leeman

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Posted 15 April 2008 - 08:38 PM

No, I don't think you understand. I CAN'T get to my OS at all... not even Windows 2000. When I try to get to it, it just reboots itself.

Edited by Josh Leeman, 15 April 2008 - 08:39 PM.


#7 dc3

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Posted 15 April 2008 - 08:42 PM

Can you boot from the installation disc?

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#8 Josh Leeman

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Posted 15 April 2008 - 08:49 PM

Can you boot from the installation disc?


No luck. :thumbsup:

#9 caperdog

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Posted 15 April 2008 - 08:54 PM

enter bios at start up . select cd as first boot device

sorry. can you enter bios(set up)? when computer boots it will say press del to enter setup or press F8

Edited by caperdog, 15 April 2008 - 09:14 PM.


#10 Josh Leeman

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Posted 15 April 2008 - 09:16 PM

OK, so I press F8, then I can change what I can boot at the start-up?

Sorry, I'm a computer n00b, can you elaborate a little more? :thumbsup:

Thank you!

#11 caperdog

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Posted 15 April 2008 - 09:23 PM

when you first start the computer it does a memory check and somewhere on the bottom of the screen it will say something like F8 to enter setup. this happens before windows tries to start

also do you have anything to save like docs or pictures?

#12 Josh Leeman

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Posted 15 April 2008 - 09:27 PM

Yes, it does do that, and yes I was able to go into it. I had to press Delete to do it.

And yes, I have things like docs and pictures that I need to save. :thumbsup:

#13 caperdog

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Posted 15 April 2008 - 09:34 PM

ok in setup (probably on second page) you can make you first boot device cd
save changes and exit

i am hoping that there is a repair option so you can get back into windows and save your data, we will NOT partition the drive.

#14 caperdog

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Posted 15 April 2008 - 09:43 PM

do you have a way to back up your stuff (cd burner)?

next: put xp install cd in cd drive and restart your computer.

are you with me here josh?

Edited by caperdog, 15 April 2008 - 09:49 PM.


#15 Josh Leeman

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Posted 15 April 2008 - 09:44 PM

There was no second page, it was all on the first page, and there was nothing about a boot device. :thumbsup:

And on the backing up of stuff, yes, I have a few flashdrives.

Edited by Josh Leeman, 15 April 2008 - 09:44 PM.





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