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I Have A Trojan And Can't Remove It

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#1 freedoom


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Posted 14 April 2008 - 03:51 PM

hi all

my computer is infected with a trojan. Everytime I try to open a website or any folder in my computer an alert pops up and says "your computer is infected by a dangerous trojan, you should download the anti-malware software (recommended)"

And on that pop-up if I press OK, a file named setup.exe is installed in my computer.
I have not installed or run that program.
I have tried several anti-trojan sofware but couldn't solve the problem.

Thank you very much in advance for your help

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#2 boopme


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Posted 14 April 2008 - 05:22 PM

Hi and welcome . Please tell us the Operating system (XP, Vista etc)you have? Also the Antivirus, spyware tools and firewall installed.

Then do this:For XP/2K/2003/Vista only
Please download SmitfraudFix

Double-click SmitfraudFix.exe
Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.

Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.

Edited by boopme, 14 April 2008 - 05:24 PM.

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