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Hard Disk Error


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#1 dark messenger

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Posted 14 April 2008 - 07:57 AM

My friends laptop died one day and wouldnt turn back on, he left it a while, and then it turned on.

But came up with hdd error (or something similar) press ctrl alt del to restart... (which doesnt do anything apparently..)

I told him i would take his hd out of his laptop and put it in my caddy (to get his data off. This will work right?)

Do/will i need any hd recovery programs to do this, if so, what?

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#2 garmanma

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Posted 14 April 2008 - 08:09 AM

You should be able to explore the drive and retrieve the data. After finding out what the make of the drive is, goto the mfg's support site and download their diagnostic tool for the drive and run it
Don't leave it powered up unless it needs to be. No sense in wearing it out any quicker

Edited by garmanma, 14 April 2008 - 08:12 AM.

Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
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#3 dark messenger

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Posted 14 April 2008 - 08:14 AM

So just take my laptop hd out of my external and put his in, and I should be able to explore his drive and can just transfer them from there to his PC right.. Or will I need the diagnostic tools?

edit: i install the diagnostic tool to the hd on the caddy right

Edited by dark messenger, 14 April 2008 - 08:15 AM.


#4 hamluis

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Posted 14 April 2008 - 11:33 AM

You simply put...his hard disk...in a USB device/caddy/enclosure...connect it to your computer or any other computer to which the data files can be transferred temporarily...and make the transfer.

I don't know where diagnostic tools were previously mentioned...but, if you want to check his hard drive AFTER the data files have been moved...then you can do so, with a margin of safety. You can run chkdsk /r on the drive...you can download/use a diagnostic from the hard drive manufacturer...up to you. Whatever it takes to resolve the unknowns about the drive.

Chkdsk /r is a native tool of XP, while the manufacturer's diagnostic will (generally) have to be downloaded and put on a floppy/CD and run from a boot/restart.

Some hard disk errors are generated by loose cables...you might want to check those before doing anything. You might also want to check Event Viewer for more details on the hard drive error before doing anything.

Louis

#5 dark messenger

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Posted 14 April 2008 - 03:22 PM

Thanks, all sotred :thumbsup:




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