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Uninstall Glitches


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#1 musical_tiger29

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Posted 13 April 2008 - 02:48 PM

I have recently encountered several problems when uninstalling programs in Vista...

I have uninstalled the following programs and both have given me various problems:

After uninstalling these, you may encounter these problems:

1. Norton 360:

extreme registry problems:
I solved these by running registy booster2

Various conflicts:
Although minor, I downloaded and used tuneup untilities which found over a hundred errors and fixed them.

Residue:
I remember having to do a system restore and download a little program which gets rid of the residue that Norton leaves behind.


2. Nero:

After uninstalling Nero (I had to uninstall it because it conflicted with Vista) I realised that my cd/dvd drive was not working and was missing. After looking through the forums I found an answer by editing some values in the registry with Reg Edit. Apparently uninstalling Nero, deleted and reset these values.



NB. In the short period between changing antivirus progs, I managed to catch a virus! A 5 in 1 trojan! Well that took me 3 days to get rid of, but I persisted and got rid of it in the end!

Edited by musical_tiger29, 13 April 2008 - 02:48 PM.


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#2 Jacee

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Posted 13 April 2008 - 07:13 PM

When changing antivirus programs, the best way is to download the one you want.... then disconnect from the Internet. Disable and uninstall the problem antivirus, deleting all it's program folders. Then run the installer and set-up for the new antivirus. Go back online and download the current definitions.

Sorry you had such a hassle!

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#3 usasma

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Posted 14 April 2008 - 10:46 AM

I'd suggest using the Norton Removal Tool ( http://service1.symantec.com/Support/tsgen...005033108162039 ) to rid yourself of Nortan remnants. I'd don't advise the use of a registry cleaner/booster as they've been known to corrupt systems frequently.

Here's a link for the Nero Clean Tools ( http://www.nero.com/enu/downloads-cleantools.html )

Edited by usasma, 14 April 2008 - 11:05 AM.
Used DaChew's link for Nero Clean Tools

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#4 musical_tiger29

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Posted 14 April 2008 - 12:36 PM

Thanks for your advice! Yes in fact that was the program i used to get rid of the remnants.

#5 Guest_RiceoRony_*

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Posted 16 April 2008 - 04:37 PM

Wow we're in the same boat.

Norton 360 came preinstalled on my laptop too and when I uninstalled it, I had MASSIVE registry corruption in the terms of all programs had their uninstall ability removed via the Programs and Features settings in the Control Panel.

However, anything I installed AFTER the day I uninstalled Norton 360 was able to be uninstalled via highliting the program in Programs and Features.




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