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Memory Stick - Pro For Problems?


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3 replies to this topic

#1 musical_tiger29

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Posted 13 April 2008 - 01:05 PM

Hi,
I have recently purchased a bluetooth headset and needless to say, installing it wasn't straight forward and created loads of conflicts. (my husband installed it, so I don't know exactly what transpired during setup), but after giving up and uninstalling it, when I went to restart the computer, it searched my memory stick drive, (light turned on) then windows crashed. I did all the usual proceedures, system restore, msconfig etc but windows still crashes after the memory stick light comes on.I have booted in safe mode and disbled it (mem stick pro) temporarily until I manage to find out what is causing the conflict. Windows loads perfectly now so I suspect it might be a corrupt driver... Any ideas? Thanks.

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#2 PropagandaPanda

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Posted 13 April 2008 - 01:45 PM

Hello.

I'm not sure uninstalling the headset software is related.

First thing you would want to do with any problems involving external drives is try to reformat. Of course, you will need to backup the data first. If this is not possible, post back and we can try to figure something else out.
  • Plug in your memory stick.
  • Double click the My Computer icon on your desktop.
  • Right click on the drive that is your memory stick and select Format.
  • A window will pop-up. Uncheck Quick Format.
  • Hit Start and OK the warning that says the data will be erased.
With Regards,
The Panda

#3 musical_tiger29

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Posted 13 April 2008 - 02:14 PM

It is the actual drive that is not detected not the stick. When i go into my computer, the drive is not displayed. I suspected that it was caused by the uninstall, because my husband said something about assigning that particular drive to the bluetooth by mistake.

Edited by musical_tiger29, 13 April 2008 - 02:17 PM.


#4 garmanma

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Posted 13 April 2008 - 03:14 PM

Totally uninstall it and re-assign the drive letters to the correct ones
http://support.microsoft.com/kb/307844
Reinstall per directions and if it wants you to give it a drive letter, assign it one like m or n
Don't forget, like any other drive, it has to be formatted
Mark
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