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Office 2007 -word And Excel "help" Files Missing

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#1 billibo


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Posted 13 April 2008 - 04:44 AM


When I click on the Help button in both programs , this is what I get:

CL Viewer can't display Help
CL Viewer cannot install the necessary files due to Window Installer error 2

The system cannot find the file specified

I have run the 2007 Diagnostics and it says it cannot find a problem.

Is there perhaps a file I can activated that is somewhere in the Office 2007 main file?

Edited by billibo, 13 April 2008 - 04:45 AM.

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#2 rowal5555


    Just enough info to be armed & dangerous...

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Posted 13 April 2008 - 05:57 AM

Hi billibo

I don't know if this is relevant, but I had a problem a couple of days ago and found that my Windows Installer Service had somehow been disabled. Resetting this to manual fixed things for me. Something to check anyway. (Control Panel>Administrative Tools>Services).

Good luck.

rowal5555 (Rob )                                                             

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