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Cd/dvd Drive Problem. Not Reading Cds

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#1 JazzMahn


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Posted 12 April 2008 - 01:24 PM

Am helping a friend with a Dell Dimension 3100 computer. Have installed a new 160 gig hard drive (EIDE) and installed Windows XP Home. The computer is working fine except for one problem. I thought since the drive read my Windows XP installation disk that it was functioning properly. Now I find that even though it reads DVDs it won't read CD's. I've tried both burned cds as well as professionally made audio cds and and computer installation cds.

I would sure appreciate any insight into this problem. I've worked with CD/DVD or even just CD drives that just wouldn't work but never this type of problem.

Thanks for any and all suggestions.

Steve Bell

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#2 Farbar


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Posted 12 April 2008 - 01:46 PM

Hi JazzMahn,

I am not sure about that but sometime it helps if you uninstall the CD/DVD-ROM driver (from Device Manager) and then reboot. Windows finds the new hardware and installs the latest driver.

Good luck!

#3 garmanma


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Posted 12 April 2008 - 03:51 PM

Try this tool. It has worked for others in the past

If thay doesn't work you can try manually deleting the upper and lower filter keys. This is usually done when it won't read anything but it's worth a shot. It won't damage anything

{MOD Edit:Moved to more appropriate forum~~boopme}

Edited by boopme, 12 April 2008 - 03:58 PM.

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