When attempting to shutdown windows from the start menu i get this message.(Notification Wind for RNAadmin) This program is not responding. It may be busy,waiting for a response from you, or it may haver stopped running. - Click cancel to ignore and return to windows. - to close this program immediately, click end task. you will lose any unsaved information in this program. - to give the 20 seconds to finish what it is doing, click wait, and then try to close the program again. Have tried 2 windows patch, didn't work. End task works most of the time not always. Computer freezes sometimes.