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Having Problems Accessing Some Files In My Wd Mybook Hard Drive.

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#1 xerexes


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Posted 12 April 2008 - 10:33 AM

I own a 500 GB Mybook External Hard Drive and I operate on Windows XP SP2. I recently transfered a video file from one folder within Mybook to another one in it containing about 185 GB worth of video files. After that, I noticed that all the other files in the second folder have been somehow transfered to a "New Folder", with all their names in unintelligible letters and symbols. While the folder itself says it contains 185 GB, all the sub-folders within it can't be opened and I get a "folder is empty" notice when I hold the cursor over them. The other folders not involved in this transfer are still intact.

Any ideas on how to handle this problem? Thanks in advance.

Edited by xerexes, 12 April 2008 - 10:35 AM.

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#2 hamluis



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Posted 14 April 2008 - 11:38 AM

Check the drive and connections, as a start?

You can run chkdsk /r to check the drive or use a manufacturer's diagnostic.

You can also check Event Viewer for clues on what is happening, How To Use Event Viewer - http://www.bleepingcomputer.com/forums/t/40108/how-to-use-event-viewer/

...and scan for malware.


Edited by hamluis, 14 April 2008 - 11:39 AM.

#3 dc3


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Posted 15 April 2008 - 10:36 AM

Let me see if I've followed this correctly. You move a 185GB file from folder #1 to folder #2, and all of the information that was in file #2 previously has now been moved to a new folder? So the files transferred from folder #1 are accessible in folder #2 now? But not the files that were in this folder before you transferred the files from folder #1?

This begins to sound like the Abbot and Costello "who's on first" routine.

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#4 xerexes

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Posted 15 April 2008 - 02:10 PM

Sorry if it sounds confusing. I have numerous folders on the HD. One of them (we'll call it folder X) contains 185 GB worth of files in various subfolders. I moved a subfolder from somewhere else in the HD into folder X. But now most of the subfolders in folder X have been somehow transferred to a New Folder that I hadn't created, and they are all showing as empty and have unintelligible symbols as names, but the New Folder says it contains 185 GB. Hope that makes sense.

Edited by xerexes, 15 April 2008 - 02:11 PM.

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