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Removing Adtool.win32.mywebsearch


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25 replies to this topic

#1 hantadude

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Posted 11 April 2008 - 10:57 PM

hello

i have previously installed a tool bar on three of my computers my laptop (Vista), and my two pcs (XP). just recently our cogeco security services have picked up the riskware item AdTool.Win32.MyWebSearch. the only thing is up until last week the cogeco security services was installed on our pcs and not the laptop. when this riskware appeared i immediately uninstalled the tool bar from my laptop and pcs and then installed the cogeco security services on my laptop but nothing was picked up. over the past week i've tried everything from ad-aware 2007, spybot search and destroy, the cogeco security scans and hijack this with no success in completely removing it from my pcs. the only thing i have yet to try on my pcs is AVG which was previously installed on my laptop. if anyone knows if AVG might be the answer to this problem or if it has something to do with the operating system or any help what so ever in removing this riskware it would be greatly appreciated.

Edited by Orange Blossom, 11 April 2008 - 11:00 PM.
Moved to more appropriate forum. ~ OB


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m

#2 DaChew

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Posted 12 April 2008 - 12:21 AM

I almost never found the right name for the program to uninstall that adware, malwarebytes found 200 entries in a scan, I then did the add/remove programs and rescanned and it found only 6 left

one of the database builders said

Myway was just over the line for two reasons .

1. It installs with just about everything .

2. I have never had a case with home users where they did not want me to remove it .

Thnaks BTW , it is good to get user feedback good , bad and suggestions .


Mywaymywebsearch items



: Malwarebytes' Anti-Malware :
  • Please download Malwarebytes' Anti-Malware to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to
    • Update Malwarebytes' Anti-Malware
    • and Launch Malwarebytes' Anti-Malware
  • then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Chewy

No. Try not. Do... or do not. There is no try.

#3 hantadude

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Posted 12 April 2008 - 08:26 AM

ok here's the log from the first pc

Malwarebytes' Anti-Malware 1.11
Database version: 615

Scan type: Quick Scan
Objects scanned: 80384
Time elapsed: 29 minute(s), 56 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 10
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{25560540-9571-4d7b-9389-0f166788785a} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{2eff3cf7-99c1-4c29-bc2b-68e057e22340} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{3dc201fb-e9c9-499c-a11f-23c360d7c3f8} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{63d0ed2c-b45b-4458-8b3b-60c69bbbd83c} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{7473d294-b7bb-4f24-ae82-7e2ce94bb6a9} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{98d9753d-d73b-42d5-8c85-4469cda897ab} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{9afb8248-617f-460d-9366-d71cdeda3179} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{9ff05104-b030-46fc-94b8-81276e4e27df} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{a6573479-9075-4a65-98a6-19fd29cf7374} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


is it finally gone now? or is there something else i need to do?

#4 DaChew

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Posted 12 April 2008 - 09:12 AM

that should have gotten rid of it, keep an eye out and remember it only takes a minute or so and one crap program and here you go again

I hate tool bars, even yahoo or google, the whole internet is going to hell in a handbasket with all this advertising/marketing.
Chewy

No. Try not. Do... or do not. There is no try.

#5 hantadude

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Posted 12 April 2008 - 09:16 AM

thanks a million but i still have my other computer which is still running the malwarebytes scan
do you need the log from that one too?

#6 DaChew

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Posted 12 April 2008 - 09:18 AM

I sure it wouldn't hurt
Chewy

No. Try not. Do... or do not. There is no try.

#7 hantadude

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Posted 12 April 2008 - 09:26 AM

ok here's the log from the second computer and again thanks for all the help


Malwarebytes' Anti-Malware 1.11
Database version: 616

Scan type: Quick Scan
Objects scanned: 66381
Time elapsed: 22 minute(s), 54 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 13
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 79
Files Infected: 120

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{90b5a95a-afd5-4d11-b9bd-a69d53d22226} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{8109fd3d-d891-4f80-8339-50a4913ace6f} (Adware.Zango) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Microsoft\Installer\Products\568267acfc5644dab06f058006ddbae3 (Adware.Zango) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{25560540-9571-4d7b-9389-0f166788785a} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{2eff3cf7-99c1-4c29-bc2b-68e057e22340} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{3dc201fb-e9c9-499c-a11f-23c360d7c3f8} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{63d0ed2c-b45b-4458-8b3b-60c69bbbd83c} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{98d9753d-d73b-42d5-8c85-4469cda897ab} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{9afb8248-617f-460d-9366-d71cdeda3179} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{9ff05104-b030-46fc-94b8-81276e4e27df} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{a6573479-9075-4a65-98a6-19fd29cf7374} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\ShoppingReport (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\ShellBrowser\{07b18ea9-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Documents and Settings\All Users\Application Data\Starware358 (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware358\buttons (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware358\contexts (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware358\EntertainmentMarketingSP (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware358\Games (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware358\Movies (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware358\ScreensaversMarketingSitePager (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware358\SimpleUpdate (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware358\EntertainmentMarketingSP\images (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware358\EntertainmentMarketingSP\images\active (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware358\EntertainmentMarketingSP\images\default (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware358\Games\images (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware358\Games\images\active (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware358\Games\images\default (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware358\Movies\images (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware358\Movies\images\active (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware358\Movies\images\default (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware358\ScreensaversMarketingSitePager\images (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware358\ScreensaversMarketingSitePager\images\active (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware358\ScreensaversMarketingSitePager\images\default (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Judi\Application Data\ShoppingReport (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Judi\Application Data\ShoppingReport\cs (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Judi\Application Data\ShoppingReport\cs\db (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Judi\Application Data\ShoppingReport\cs\dwld (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Judi\Application Data\ShoppingReport\cs\report (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Judi\Application Data\ShoppingReport\cs\res1 (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Greg\Application Data\ShoppingReport (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Greg\Application Data\ShoppingReport\cs (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Greg\Application Data\ShoppingReport\cs\db (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Greg\Application Data\ShoppingReport\cs\dwld (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Greg\Application Data\ShoppingReport\cs\report (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Greg\Application Data\ShoppingReport\cs\res2 (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andy\Application Data\ShoppingReport (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andy\Application Data\ShoppingReport\cs (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andy\Application Data\ShoppingReport\cs\db (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andy\Application Data\ShoppingReport\cs\dwld (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andy\Application Data\ShoppingReport\cs\report (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andy\Application Data\ShoppingReport\cs\res1 (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrea\Application Data\ShoppingReport (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrea\Application Data\ShoppingReport\cs (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrea\Application Data\ShoppingReport\cs\db (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrea\Application Data\ShoppingReport\cs\dwld (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrea\Application Data\ShoppingReport\cs\report (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrea\Application Data\ShoppingReport\cs\res2 (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Judi\Application Data\Starware358 (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Judi\Application Data\Starware358\CelebrityNews (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Judi\Application Data\Starware358\CelebritySearch (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Judi\Application Data\Starware358\EntertainmentMarketingSP (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Judi\Application Data\Starware358\Games (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Judi\Application Data\Starware358\Movies (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Judi\Application Data\Starware358\ScreensaversMarketingSitePager (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jessica\Application Data\Starware358 (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jessica\Application Data\Starware358\CelebrityNews (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jessica\Application Data\Starware358\CelebritySearch (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jessica\Application Data\Starware358\EntertainmentMarketingSP (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jessica\Application Data\Starware358\Games (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jessica\Application Data\Starware358\Movies (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jessica\Application Data\Starware358\ScreensaversMarketingSitePager (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Greg\Application Data\Starware358 (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Greg\Application Data\Starware358\CelebrityNews (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Greg\Application Data\Starware358\CelebritySearch (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Greg\Application Data\Starware358\EntertainmentMarketingSP (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Greg\Application Data\Starware358\Games (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Greg\Application Data\Starware358\Movies (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Greg\Application Data\Starware358\ScreensaversMarketingSitePager (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andy\Application Data\Starware358 (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andy\Application Data\Starware358\CelebrityNews (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andy\Application Data\Starware358\CelebritySearch (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andy\Application Data\Starware358\EntertainmentMarketingSP (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andy\Application Data\Starware358\Games (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andy\Application Data\Starware358\Movies (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andy\Application Data\Starware358\ScreensaversMarketingSitePager (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrea\Application Data\Starware358 (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrea\Application Data\Starware358\CelebrityNews (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrea\Application Data\Starware358\CelebritySearch (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrea\Application Data\Starware358\EntertainmentMarketingSP (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrea\Application Data\Starware358\Games (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrea\Application Data\Starware358\Movies (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrea\Application Data\Starware358\ScreensaversMarketingSitePager (Adware.Starware) -> Quarantined and deleted successfully.

Files Infected:
C:\Documents and Settings\All Users\Application Data\Starware358\U011CE317.exe (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware358\buttons\celebrity_news.bmp (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware358\buttons\celebrity_search.bmp (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware358\buttons\FindIt.bmp (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware358\buttons\FindItHot.bmp (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware358\buttons\findithotxp.png (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware358\buttons\finditxp.png (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware358\buttons\Highlight.bmp (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware358\buttons\HighlightHot.bmp (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware358\buttons\highlighthotxp.png (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware358\buttons\highlightxp.png (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware358\buttons\logo.bmp (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware358\buttons\logoxp.bmp (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware358\contexts\error.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware358\contexts\Related.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware358\contexts\Travel.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware358\EntertainmentMarketingSP\images\active\EntertainmentMarketingSP0.bmp (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware358\Games\images\active\Games0.bmp (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware358\Movies\images\active\Movies0.bmp (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware358\ScreensaversMarketingSitePager\images\active\ScreensaversMarketingSitePager0.bmp (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware358\SimpleUpdate\ProductMessagingConfig.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware358\SimpleUpdate\ProductMessagingConfig.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware358\SimpleUpdate\SimpleUpdateConfig.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware358\SimpleUpdate\SimpleUpdateConfig.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware358\SimpleUpdate\TimerManagerConfig.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware358\SimpleUpdate\TimerManagerConfig.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Judi\Application Data\ShoppingReport\cs\Config.xml (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Judi\Application Data\ShoppingReport\cs\db\Aliases.dbs (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Judi\Application Data\ShoppingReport\cs\db\Sites.dbs (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Judi\Application Data\ShoppingReport\cs\dwld\WhiteList.xip (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Judi\Application Data\ShoppingReport\cs\report\aggr_storage.xml (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Judi\Application Data\ShoppingReport\cs\report\send_storage.xml (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Judi\Application Data\ShoppingReport\cs\res1\WhiteList.dbs (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Greg\Application Data\ShoppingReport\cs\Config.xml (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Greg\Application Data\ShoppingReport\cs\persist.dbs (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Greg\Application Data\ShoppingReport\cs\db\Aliases.dbs (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Greg\Application Data\ShoppingReport\cs\db\Sites.dbs (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Greg\Application Data\ShoppingReport\cs\dwld\WhiteList.xip (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Greg\Application Data\ShoppingReport\cs\report\aggr_storage.xml (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Greg\Application Data\ShoppingReport\cs\report\send_storage.xml (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Greg\Application Data\ShoppingReport\cs\res2\WhiteList.dbs (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andy\Application Data\ShoppingReport\cs\Config.xml (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andy\Application Data\ShoppingReport\cs\persist.dbs (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andy\Application Data\ShoppingReport\cs\db\Aliases.dbs (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andy\Application Data\ShoppingReport\cs\db\Sites.dbs (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andy\Application Data\ShoppingReport\cs\dwld\WhiteList.xip (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andy\Application Data\ShoppingReport\cs\report\aggr_storage.xml (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andy\Application Data\ShoppingReport\cs\report\send_storage.xml (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andy\Application Data\ShoppingReport\cs\res1\WhiteList.dbs (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrea\Application Data\ShoppingReport\cs\Config.xml (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrea\Application Data\ShoppingReport\cs\persist.dbs (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrea\Application Data\ShoppingReport\cs\db\Aliases.dbs (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrea\Application Data\ShoppingReport\cs\db\Sites.dbs (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrea\Application Data\ShoppingReport\cs\dwld\WhiteList.xip (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrea\Application Data\ShoppingReport\cs\report\aggr_storage.xml (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrea\Application Data\ShoppingReport\cs\report\send_storage.xml (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrea\Application Data\ShoppingReport\cs\res2\WhiteList.dbs (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\Judi\Application Data\Starware358\CelebrityNews\CelebrityNewsOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Judi\Application Data\Starware358\CelebrityNews\CelebrityNewsOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Judi\Application Data\Starware358\CelebritySearch\CelebritySearchOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Judi\Application Data\Starware358\CelebritySearch\CelebritySearchOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Judi\Application Data\Starware358\EntertainmentMarketingSP\EntertainmentMarketingSPOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Judi\Application Data\Starware358\EntertainmentMarketingSP\EntertainmentMarketingSPOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Judi\Application Data\Starware358\Games\GamesOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Judi\Application Data\Starware358\Games\GamesOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Judi\Application Data\Starware358\Movies\MoviesOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Judi\Application Data\Starware358\Movies\MoviesOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Judi\Application Data\Starware358\ScreensaversMarketingSitePager\ScreensaversMarketingSitePagerOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Judi\Application Data\Starware358\ScreensaversMarketingSitePager\ScreensaversMarketingSitePagerOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jessica\Application Data\Starware358\CelebrityNews\CelebrityNewsOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jessica\Application Data\Starware358\CelebrityNews\CelebrityNewsOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jessica\Application Data\Starware358\CelebritySearch\CelebritySearchOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jessica\Application Data\Starware358\CelebritySearch\CelebritySearchOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jessica\Application Data\Starware358\EntertainmentMarketingSP\EntertainmentMarketingSPOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jessica\Application Data\Starware358\EntertainmentMarketingSP\EntertainmentMarketingSPOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jessica\Application Data\Starware358\Games\GamesOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jessica\Application Data\Starware358\Games\GamesOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jessica\Application Data\Starware358\Movies\MoviesOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jessica\Application Data\Starware358\Movies\MoviesOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jessica\Application Data\Starware358\ScreensaversMarketingSitePager\ScreensaversMarketingSitePagerOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jessica\Application Data\Starware358\ScreensaversMarketingSitePager\ScreensaversMarketingSitePagerOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Greg\Application Data\Starware358\CelebrityNews\CelebrityNewsOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Greg\Application Data\Starware358\CelebrityNews\CelebrityNewsOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Greg\Application Data\Starware358\CelebritySearch\CelebritySearchOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Greg\Application Data\Starware358\CelebritySearch\CelebritySearchOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Greg\Application Data\Starware358\EntertainmentMarketingSP\EntertainmentMarketingSPOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Greg\Application Data\Starware358\EntertainmentMarketingSP\EntertainmentMarketingSPOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Greg\Application Data\Starware358\Games\GamesOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Greg\Application Data\Starware358\Games\GamesOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Greg\Application Data\Starware358\Movies\MoviesOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Greg\Application Data\Starware358\Movies\MoviesOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Greg\Application Data\Starware358\ScreensaversMarketingSitePager\ScreensaversMarketingSitePagerOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Greg\Application Data\Starware358\ScreensaversMarketingSitePager\ScreensaversMarketingSitePagerOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andy\Application Data\Starware358\CelebrityNews\CelebrityNewsOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andy\Application Data\Starware358\CelebrityNews\CelebrityNewsOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andy\Application Data\Starware358\CelebritySearch\CelebritySearchOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andy\Application Data\Starware358\CelebritySearch\CelebritySearchOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andy\Application Data\Starware358\EntertainmentMarketingSP\EntertainmentMarketingSPOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andy\Application Data\Starware358\EntertainmentMarketingSP\EntertainmentMarketingSPOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andy\Application Data\Starware358\Games\GamesOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andy\Application Data\Starware358\Games\GamesOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andy\Application Data\Starware358\Movies\MoviesOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andy\Application Data\Starware358\Movies\MoviesOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andy\Application Data\Starware358\ScreensaversMarketingSitePager\ScreensaversMarketingSitePagerOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andy\Application Data\Starware358\ScreensaversMarketingSitePager\ScreensaversMarketingSitePagerOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrea\Application Data\Starware358\CelebrityNews\CelebrityNewsOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrea\Application Data\Starware358\CelebrityNews\CelebrityNewsOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrea\Application Data\Starware358\CelebritySearch\CelebritySearchOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrea\Application Data\Starware358\CelebritySearch\CelebritySearchOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrea\Application Data\Starware358\EntertainmentMarketingSP\EntertainmentMarketingSPOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrea\Application Data\Starware358\EntertainmentMarketingSP\EntertainmentMarketingSPOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrea\Application Data\Starware358\Games\GamesOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrea\Application Data\Starware358\Games\GamesOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrea\Application Data\Starware358\Movies\MoviesOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrea\Application Data\Starware358\Movies\MoviesOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrea\Application Data\Starware358\ScreensaversMarketingSitePager\ScreensaversMarketingSitePagerOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrea\Application Data\Starware358\ScreensaversMarketingSitePager\ScreensaversMarketingSitePagerOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Greg\Desktop\Find And Fix Errors.lnk (Rogue.Link) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andy\Desktop\Find And Fix Errors.lnk (Rogue.Link) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrea\Desktop\Find And Fix Errors.lnk (Rogue.Link) -> Quarantined and deleted successfully.

#8 hantadude

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Posted 12 April 2008 - 09:54 AM

ok i hate to be a reoccuring nuisance but on the first computer i scanned with the malwarebytes, the cogeco security services just came up and said it found the Adtool.win32.mywebsearch again. do you know if there's a way to deep scan the entire computer to check if its still there and that this is just some aftershock or something that means nothing

#9 DaChew

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Posted 12 April 2008 - 10:11 AM

Another good tool is the ATF cleaner, it can be run from normal mode and for nasty infections from safe mode, it cleans temp files.

that leftover Adtool.win32.mywebsearch, is it in the restore file? do you have a log?

the second computer looks pretty bad for adware/spyware

with so many logins I hope they are not all using admin priviledges
Chewy

No. Try not. Do... or do not. There is no try.

#10 hantadude

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Posted 12 April 2008 - 10:21 AM

for the cogeco it didn't say where it came from but it quarantined it
the second computer im not sure but they may all be admins
and what is ATF and where can i find it

#11 DaChew

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Posted 12 April 2008 - 10:35 AM

:Clean temp files:
Download and Run ATF Cleaner
Download ATF (Atribune Temp File) Cleaner© by Atribune to your desktop.Double-click ATF Cleaner.exe to open it.

Under Main choose: Windows Temp
Current User Temp
All Users Temp
Temporary Internet Files
Prefetch
Java Cache

*The other boxes are optional*
Then click the Empty Selected button.
if you use Firefox: Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.
if you use Opera: Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.
Click Exit on the Main menu to close the program
[/list]
Chewy

No. Try not. Do... or do not. There is no try.

#12 DaChew

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Posted 12 April 2008 - 10:37 AM

another essential computer skill

Boot into Safe Mode

Reboot your computer in Safe Mode.
  • If the computer is running, shut down Windows, and then turn off the power.
  • Wait 30 seconds, and then turn the computer on.
  • Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
  • Ensure that the Safe Mode option is selected.
  • Press Enter. The computer then begins to start in Safe mode.
  • Login on your usual account.

Chewy

No. Try not. Do... or do not. There is no try.

#13 DaChew

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Posted 12 April 2008 - 10:41 AM

when you are sure you have cleaned the computer.....windows xp

Create a new System Restore Point
This is a good time to clear your existing system restore points and establish a new clean restore point:
  • Go to Start > All Programs > Accessories > System Tools > System Restore
  • Select Create a restore point, and Ok it.
  • Next, go to Start > Run and type in cleanmgr
  • Select the More options tab
  • Choose the option to clean up system restore and OK it.
This will remove all restore points except the new one you just created.
Chewy

No. Try not. Do... or do not. There is no try.

#14 hantadude

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Posted 12 April 2008 - 10:46 AM

ok before i try that i was running a malwarebytes full system scan in the background when the cogeco security services came up and here is the log from that scan


Malwarebytes' Anti-Malware 1.11
Database version: 615

Scan type: Full Scan (C:\|)
Objects scanned: 254545
Time elapsed: 1 hour(s), 40 minute(s), 21 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 3

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP579\A0146913.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP579\A0146930.EXE (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP579\A0146936.EXE (Adware.MyWebSearch) -> Quarantined and deleted successfully.

i also have a full system scan using malwarebytes on my second computer and i will post the log once its done too

#15 DaChew

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Posted 12 April 2008 - 10:49 AM

that one is clean and it's time to run the atf cleaner and clean the restore points up, you need to disable that security suite while you are fixing the computers, it's just going to interfer

the fact that I can't find a guide for it is not a good sign
Chewy

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