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System Configuration Utility


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#1 clw

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Posted 23 March 2005 - 08:03 AM

I am trying to remove Norton Antivirus 2005 from Windows XP, but can not remove it from the Control Panel Add/Remove Programs option. The instructions I received from Norton recommends that I begin at Start, Run, enter "msconfig" and then proceed through the Systems Configuration Utility window by making sure that "ccApp" is checked. My problem is that I can't get the SCU window to stay open when I enter msconfig into the Run box. It only appears for a brief second.

Anybody have any suggestions?

Thanks!

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#2 Leurgy

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Posted 23 March 2005 - 08:43 PM

Hi clw and welcome to BC

The fact that msconfig won't stay open is a classic sympton of spyware. When that happens you can't usually access regedit.exe from Run or your Internet Options from the Tools menu in IE.

Suggest you post a log in the HiJack This forum on this site after folllowing the instructions about posting a HiJack log at the top of the forum.

When the only tool you own is a hammer, every problem begins to resemble a nail. Abraham Maslo

**** We use our powers for good, not evil ****

 Trying to remove your data from the web is like trying to remove pee from a swimming pool





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