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Ie7 Has Encountered A Problem


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#1 bbulbb

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Posted 11 April 2008 - 02:33 AM

Each time I attempt to play a video link on yahoo or msn the add preceding the selection plays then the box : internet explorer has encountered a problem and needs to close blah blah blah (every time). How do I correct this situation ?? :thumbsup:

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#2 frankp316

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Posted 11 April 2008 - 05:28 AM

Better description, please? Please say exactly what you're trying to do and where you're trying to it or post a link.

#3 bbulbb

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Posted 11 April 2008 - 06:04 AM

Yahoo news, click video link, player opens, add plays, then encountered problem box appears, then explorer closes . :thumbsup:

#4 Juha

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Posted 11 April 2008 - 10:02 AM

See if the links offered here are relevant, and which can help: http://inetexplorer.mvps.org/answers/5.html

#5 frankp316

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Posted 11 April 2008 - 10:50 AM

The first thing I would try is to download the latest version of Flash. I'm in Canada so I can't check the US version of Yahoo but the clips on the Canadian site work fine for me. They're mostly the same clips. Maybe someone can check the US site to see if there's a unique issue there.

#6 Juha

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Posted 11 April 2008 - 12:30 PM

www.yahoo.com works okay for me. I have checked the video section and everything looks fine...

Frankp316, I am in the UK and I can go to uk.yahoo.com as well as the US site. Shouldn't you also be able to by typing www.yahoo.com in the browser address or do you get redirected to the Canadian site?

Edited by Juha, 11 April 2008 - 12:31 PM.


#7 Bartster

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Posted 11 April 2008 - 01:16 PM

I had problem with weather.com that sounds similar to the OP's. Got a message saying it was caused by Flash player. So I downloaded latest version as frankp316
suggested. Seems fine now.

Checked Yahoo. Working fine for me.

Edited by Bartster, 11 April 2008 - 01:22 PM.


#8 frankp316

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Posted 11 April 2008 - 06:00 PM

www.yahoo.com works okay for me. I have checked the video section and everything looks fine...

Frankp316, I am in the UK and I can go to uk.yahoo.com as well as the US site. Shouldn't you also be able to by typing www.yahoo.com in the browser address or do you get redirected to the Canadian site?




Yeah I forgot about that. My ISP has a relationship with Yahoo so that's what I'm used to. It's the same news anyway.

#9 bbulbb

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Posted 11 April 2008 - 06:02 PM

Thanks , I will investigate reinstalling current flash player and look over Juha's link :thumbsup:

#10 bbulbb

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Posted 11 April 2008 - 08:00 PM

:thumbsup: Installing Adobe Flash player 9 is a complete non-possibly. I am using Onecare as my only security ! What must I turn on or off to install Flash player ?? (all programs >adobe > empty) :flowers: Seems hopeless any pointers to suceed in this task ? No Flash Player at all !!

#11 bbulbb

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Posted 11 April 2008 - 08:02 PM

Juha , I am using IE7 not 6 link is not current .

#12 frankp316

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Posted 12 April 2008 - 05:29 AM

I'm not sure what you're asking but you need to install the Flash player that has the Active X control. That's what you need to play online video. You should be able to find it at http://www.adobe.com/ There's two things. You need to uninstall previous versions of Flash if you have any and when IE asks you about Active X on the yellow bar, you just allow it. It should install at that point.

#13 bbulbb

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Posted 12 April 2008 - 11:19 PM

Flash Player 9 Active X is installed and visible in add remove programs in contol panel :thumbsup: problem not solved :flowers:

#14 frankp316

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Posted 13 April 2008 - 05:39 AM

Then post a link of what you're trying to watch.

#15 bbulbb

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Posted 15 April 2008 - 11:17 PM

:thumbsup: I managed to correct this situation by removing google desktop from control panel add remove programs !!!Problem solved !! :flowers:




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