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Pathetic Plea For Help


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#1 mpress

mpress

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Posted 10 April 2008 - 08:44 PM

Greetings to any charitable spirits who might help. My computer was running very, very slowly. Spybot found nothing, but there was a blank entry in the startup listing (at the top) which Spybot said was caused by a variety of trojans. CA antivirus found nothing, so here I am.
I hope I've done this properly - please indulge me if not. Any advice would be welcome.
Thanks
mpress



Deckard's System Scanner v20071014.68
Run by Owner on 2008-04-10 21:30:30
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.


-- Last 5 Restore Point(s) --
47: 2008-04-11 01:30:48 UTC - RP516 - Deckard's System Scanner Restore Point
46: 2008-04-09 23:31:43 UTC - RP515 - System Checkpoint
45: 2008-04-08 23:09:38 UTC - RP514 - Software Distribution Service 3.0
44: 2008-04-08 12:20:31 UTC - RP513 - Spyware Doctor: Cleaning Threats
43: 2008-04-08 11:34:24 UTC - RP512 - System Checkpoint


-- First Restore Point --
1: 2008-01-12 18:15:56 UTC - RP470 - System Checkpoint


Backed up registry hives.
Performed disk cleanup.

Total Physical Memory: 447 MiB (512 MiB recommended).


-- HijackThis (run as Owner.exe) -----------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:33:05 PM, on 4/10/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfsem.exe
C:\Program Files\Digital Media Reader\shwiconem.exe
C:\WINDOWS\system32\VTTimer.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe
C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfasem.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spam\QSP-5.1.18.0\QOELoader.exe
C:\WINDOWS\system32\ICO.EXE
C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Free Desktop Clock\DesktopClock.exe
C:\WINDOWS\system32\FSRremoS.EXE
C:\WINDOWS\system32\Pelmiced.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\CAPPActiveProtection.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Owner\My Documents\dss.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\Owner.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: EVoIpSessionCookie Class - {424B6AD1-785D-43e7-9C9B-AB96E77477D0} - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Catcher Class - {ADECBED6-0366-4377-A739-E69DFBA04663} - C:\Program Files\Moyea\FLV Downloader\MoyeaCth.dll
O4 - HKLM\..\Run: [SunKistEM] C:\Program Files\Digital Media Reader\shwiconem.exe
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [Recguard] %WINDIR%\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [cctray] "C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe"
O4 - HKLM\..\Run: [cafwc] C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\cafw.exe -cl
O4 - HKLM\..\Run: [capfasem] C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfasem.exe
O4 - HKLM\..\Run: [capfupgrade] C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfupgrade.exe
O4 - HKLM\..\Run: [QOELOADER] "C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spam\QSP-5.1.18.0\QOELoader.exe"
O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SkinClock] C:\Program Files\Free Desktop Clock\DesktopClock.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: Download with GetRight - C:\Program Files\GetRight\GRdownload.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Open with GetRight Browser - C:\Program Files\GetRight\GRbrowse.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1202681803281
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: CaCCProvSP - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
O23 - Service: PPCtlPriv - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe
O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: HIPS Event Manager (UmxAgent) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
O23 - Service: HIPS Configuration Interpreter (UmxCfg) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
O23 - Service: HIPS Firewall Helper (UmxFwHlp) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
O23 - Service: HIPS Policy Manager (UmxPol) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe

--
End of file - 8669 bytes

-- File Associations -----------------------------------------------------------

All associations okay.


-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------

R3 SunkFilt (Alcor Micro Corp Reader) - c:\windows\system32\drivers\sunkfilt.sys <Not Verified; Alcor Micro Corp.; SunkFilt>


-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------

All services whitelisted.


-- Device Manager: Disabled ----------------------------------------------------

No disabled devices found.


-- Scheduled Tasks -------------------------------------------------------------

2008-04-08 07:05:21 408 --a------ C:\WINDOWS\Tasks\Norton Security Scan.job
2008-03-21 17:15:00 390 --a------ C:\WINDOWS\Tasks\1-Click Maintenance.job
2008-01-20 22:16:20 514 --a------ C:\WINDOWS\Tasks\CAAntiSpywareScan_Daily as Owner at 8 14 PM.job
2005-11-05 13:20:36 258 --a------ C:\WINDOWS\Tasks\ISP signup reminder 3.job


-- Files created between 2008-03-10 and 2008-04-10 -----------------------------

2008-04-10 20:29:16 0 d-------- C:\Program Files\Trend Micro
2008-04-08 07:09:15 0 d-------- C:\Program Files\Spyware Doctor
2008-04-08 07:09:15 0 d-------- C:\Documents and Settings\Owner\Application Data\PC Tools
2008-04-08 07:05:08 0 d-------- C:\Program Files\Norton Security Scan
2008-03-28 07:07:38 0 d-------- C:\Documents and Settings\Owner\Application Data\vlc
2008-03-28 07:03:04 0 d-------- C:\Program Files\VideoLAN


-- Find3M Report ---------------------------------------------------------------

2008-04-10 21:26:23 0 d-------- C:\Program Files\Mozilla Thunderbird
2008-04-08 19:31:58 0 d-------- C:\Program Files\Google
2008-04-08 07:06:35 0 d-------- C:\Program Files\Picasa2
2008-04-07 03:48:04 0 d-------- C:\Program Files\Opera
2008-03-27 03:39:10 0 d-------- C:\Program Files\Java
2008-03-01 16:00:22 0 d-------- C:\Program Files\Wise Disk Cleaner
2008-02-15 19:00:18 0 d-------- C:\Documents and Settings\Owner\Application Data\Adobe
2008-02-11 22:02:08 0 d-------- C:\Program Files\Microsoft CAPICOM 2.1.0.2
2008-02-10 17:52:11 3442 --a------ C:\WINDOWS\unins000.dat
2008-02-10 17:50:55 691545 --a------ C:\WINDOWS\unins000.exe


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SunKistEM"="C:\Program Files\Digital Media Reader\shwiconem.exe" [11/15/2004 07:04 PM]
"VTTimer"="VTTimer.exe" [03/08/2005 07:33 AM C:\WINDOWS\system32\VTTimer.exe]
"Recguard"="%WINDIR%\SMINST\RECGUARD.EXE" []
"SoundMan"="SOUNDMAN.EXE" [12/09/2003 03:17 PM C:\WINDOWS\SOUNDMAN.EXE]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe" [02/22/2008 04:25 AM]
"cctray"="C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe" [08/28/2007 05:59 PM]
"CAVRID"="C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe" [06/12/2007 12:32 PM]
"cafwc"="C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\cafw.exe" [02/19/2008 07:05 PM]
"capfasem"="C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfasem.exe" [02/19/2008 07:05 PM]
"capfupgrade"="C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfupgrade.exe" [02/19/2008 07:05 PM]
"QOELOADER"="C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spam\QSP-5.1.18.0\QOELoader.exe" [08/28/2007 05:59 PM]
"Mouse Suite 98 Daemon"="ICO.EXE" [11/20/2003 03:08 PM C:\WINDOWS\system32\ico.exe]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [08/04/2004 03:00 PM]
"SkinClock"="C:\Program Files\Free Desktop Clock\DesktopClock.exe" [09/16/2006 12:18 AM]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\PFW]
UmxWnp.Dll 05/18/2007 02:30 PM 79368 C:\WINDOWS\system32\UmxWNP.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\sdauxservice"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\sdcoreservice"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk
backup=C:\WINDOWS\pss\Adobe Reader Speed Launch.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^BigFix.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\BigFix.lnk
backup=C:\WINDOWS\pss\BigFix.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Google Updater.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Google Updater.lnk
backup=C:\WINDOWS\pss\Google Updater.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
"C:\Program Files\iTunes\iTunesHelper.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
"C:\Program Files\QuickTime\qttask.exe" -atboottime

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\updateMgr]
C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_5 -reboot 1

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run-]
"SpybotSD TeaTimer"=C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]
"<NO NAME>"=
"RemoteControl"="C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"


[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{0139f1c3-0909-11da-ad6b-806d6172696f}]
AutoRun\command- C:\WINDOWS\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL Info.exe folder.htt 480 480

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{45a99c35-0aaa-11da-92d3-806d6172696f}]
AutoRun\command- C:\WINDOWS\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL Info.exe folder.htt 480 480

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{f9cb4588-059d-11dc-8b4e-0040caa95edf}]
AutoRun\command- K:\setupSNK.exe




-- Hosts -----------------------------------------------------------------------

127.0.0.1 www.007guard.com
127.0.0.1 007guard.com
127.0.0.1 008i.com
127.0.0.1 www.008k.com
127.0.0.1 008k.com
127.0.0.1 www.00hq.com
127.0.0.1 00hq.com
127.0.0.1 010402.com
127.0.0.1 www.032439.com
127.0.0.1 032439.com

8146 more entries in hosts file.


-- End of Deckard's System Scanner: finished at 2008-04-10 21:35:52 ------------

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#2 steamwiz

steamwiz

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Posted 12 April 2008 - 02:33 PM

Hi

Your DSS + hijackthis log is clean, just a couple of orphan registry entries which wont be causing a problem.

The only possible pointer to a problem could be your RAM ...

Total Physical Memory: 447 MiB (512 MiB recommended).

447 is a funny amount, which suggests you may have bad stick of RAM.

How much RAM do you have ?

Go to > Start > Run > type or copy > msinfo32 > click OK

System Information opens ...

What does it say for :-

Total Physical Memory ?
Available Physical Memory ?

Total Virtual Memory ?
Available Virtual Memory ?

Please make sure you have read this :-

http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/

In your case, pay particular attention to section #1

Then come back here & post the requested updated logs... Kaspersky Online Scanner log

steam
MICROSOFT MVP - Windows Security 2004/9
member of ASAP since 2004
member of U.N.I.T.E

If I have helped you, please consider a small donation to help me continue my online fight in the war against malware Posted Image

#3 steamwiz

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Posted 22 June 2008 - 04:25 PM

Due to lack of feedback this topic is now closed.

If the original poster would like it re-opened, please send me a PM with a link to this thread.

cheers

steam
MICROSOFT MVP - Windows Security 2004/9
member of ASAP since 2004
member of U.N.I.T.E

If I have helped you, please consider a small donation to help me continue my online fight in the war against malware Posted Image




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