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Error Dialog At Start Up After Virus/spyware Removal


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#1 grendelvamp

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Posted 10 April 2008 - 04:31 PM

Can someone help me stop this from happening. At startup after reaching the desktop error messages pop up. The messages all say the same thing, "couldn't find path/file". They aren't anything that I recognize. I just removed a bunch of spyware/viruses, nothing is showing up with the AVG and SAS scan. Yet these .dll files are trying to launch at startup. The .dll files are:

elgpnxel.dll
wfszsjsv.dll
bfugfcbp.dll

Any help with this matter would be appreciated.

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#2 boopme

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Posted 10 April 2008 - 05:26 PM

This is not an uncommon occurance after malware removal. Windows is trying to run the program but iywas the malware that is now removed. So now you have a broken path to those dll's. You need to remove this registry entry so Windows stops searching for the file when it loads. Using this tool should clear that up.

Please download Autoruns, search for the related entry and then delete it.
Create a new folder on your hard drive called AutoRuns (C:\AutoRuns) and extract (unzip) the file there. (click HERE if you're not sure how to do this.)
Open the folder and double-click on autoruns.exe to launch it.
Please be patient as it scans and populates the entries.
When done scanning, it will say Ready at the bottom.
Scroll through the list and look for a startup entry related to the file(s) in the error message.
Right-click on the entry and choose delete.
Reboot your computer and see if the startup error returns.
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#3 grendelvamp

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Posted 10 April 2008 - 07:42 PM

Thank you very much, I think that did the trick. Should I post hijack this log in that forum to be sure that I got everything removed(spyware/trojans). Nothing is showing up on my scans so I think I'm alright. Your advice please.

#4 boopme

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Posted 10 April 2008 - 08:36 PM

You're welcome ...Instead run this scan and post that scan log.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Acan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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