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Explorer Has Bee Hijacked


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5 replies to this topic

#1 cezar

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Posted 09 April 2008 - 03:05 AM

Hi, I been trying to fix my brothers computer on my own by following some tutorials but I'm unable to remove awesomehomepage.com. And to make things worse after removing a lot of viruses, malware and adware it seems that I might be infected by a new virus when i connect back to the internet. I would be very appreciative if someone could help me out. Thanks in advance.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:36:25 AM, on 4/9/2008
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\csrss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\system32\Ati2evxx.exe
C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\iolo\common\lib\ioloServiceManager.exe
C:\Program Files\iolo\System Mechanic Professional 7\IoloSGCtrl.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\iolo\System Mechanic Professional 7\SMSystemAnalyzer.exe
C:\Program Files\iolo\System Mechanic Professional 7\SystemGuardAlerter.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\iolo\System Mechanic Professional 7\AntiVirus\ioloAV.exe
C:\Program Files\iolo\System Mechanic Professional 7\Personal Firewall\ioloFW.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINNT\system32\wuauclt.exe
C:\Program Files\iolo\System Mechanic Professional 7\AntiVirus\iAVEmailScanner.exe
C:\Program Files\Java\jre1.6.0_03\bin\jucheck.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\__c00514C2.exe
C:\Documents and Settings\Dell\Desktop\biteme.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.awesomehomepage.com/newsletter....st=laughnetwork
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {4BD5C729-7F50-46A6-BCAE-8EF4A84D7EF7} - C:\WINNT\system32\khfgf.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: {9e3caf38-48b3-1368-7024-7f3489571e6e} - {e6e17598-43f7-4207-8631-3b8483fac3e9} - C:\WINNT\system32\fucrgkwd.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINNT\system32\NeroCheck.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Salestart] "C:\Program Files\Common Files\BestsellerAntivirus\bm.exe" dm=http://bestsellerantivirus.com; ad=http://bestsellerantivirus.com
O4 - HKLM\..\Run: [SMSystemAnalyzer] "C:\Program Files\iolo\System Mechanic Professional 7\SMSystemAnalyzer.exe"
O4 - HKLM\..\Run: [SystemGuardAlerter] "C:\Program Files\iolo\System Mechanic Professional 7\SystemGuardAlerter.exe"
O4 - HKLM\..\Run: [f85512c7] rundll32.exe "C:\WINNT\system32\__c00B6A74.dat",b
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [iolo Personal Firewall] "C:\Program Files\iolo\System Mechanic Professional 7\Personal Firewall\ioloFW.exe"
O4 - HKLM\..\Run: [iolo AntiVirus] "C:\Program Files\iolo\System Mechanic Professional 7\AntiVirus\ioloAV.exe"
O4 - HKCU\..\Run: [WinUpdater] "C:\Program Files\WinUpdater\update.exe" /background
O4 - HKCU\..\RunOnce: [FlashPlayerUpdate] C:\WINNT\system32\Macromed\Flash\GetFlash.exe
O4 - HKUS\.DEFAULT\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'Default user')
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O10 - Unknown file in Winsock LSP: c:\winnt\system32\iavlsp.dll
O10 - Unknown file in Winsock LSP: c:\winnt\system32\iavlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\iolo\common\firewall\ifw_xfilter.dll
O10 - Unknown file in Winsock LSP: c:\program files\iolo\common\firewall\ifw_xfilter.dll
O10 - Unknown file in Winsock LSP: c:\program files\iolo\common\firewall\ifw_xfilter.dll
O10 - Unknown file in Winsock LSP: c:\program files\iolo\common\firewall\ifw_xfilter.dll
O10 - Unknown file in Winsock LSP: c:\program files\iolo\common\firewall\ifw_xfilter.dll
O10 - Unknown file in Winsock LSP: c:\winnt\system32\iavlsp.dll
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://downloads.ewido.net/ewidoOnlineScan.cab
O20 - Winlogon Notify: khfgf - C:\WINNT\system32\khfgf.dll
O20 - Winlogon Notify: vtust - C:\WINNT\system32\vtust.dll
O20 - Winlogon Notify: __c0058464 - C:\WINNT\system32\__c0058464.dat
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINNT\system32\Ati2evxx.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: DvpApi (dvpapi) - Authentium, Inc. - C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iolo FileInfoList Service (ioloFileInfoList) - Unknown owner - C:\Program Files\iolo\common\lib\ioloServiceManager.exe
O23 - Service: iolo System Service (ioloSystemService) - Unknown owner - C:\Program Files\iolo\common\lib\ioloServiceManager.exe
O23 - Service: iolo System Guard (IOLO_SRV) - Unknown owner - C:\Program Files\iolo\System Mechanic Professional 7\IoloSGCtrl.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS

--
End of file - 6316 bytes

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#2 Thunder

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Posted 18 April 2008 - 02:22 AM

Hello Cezar and welcome to BleepingComputer,

1. * Clean your Cache and Cookies in IE:
  • Close all instances of Outlook Express and Internet Explorer
  • Go to Control Panel > Internet Options > General tab
  • Under Browsing History, click Delete.
  • Click Delete Files, Delete cookies and Delete history
  • Click Close below.
* Clean your Cache and Cookies in Firefox (In case you also have Firefox installed):
  • Go to Tools > Options.
  • Click Privacy in the menu..
  • Click the Clear now button below.. A new window will popup what to clear.
  • Select all and click the Clear button again.
  • Click OK to close the Options window
* Clean other Temporary files + Recycle bin
  • Go to start > run and type: cleanmgr and click ok.
  • Let it scan your system for files to remove.
  • Make sure Temporary Files, Temporary Internet Files, and Recycle Bin are the only things checked.
  • Press OK to remove them.
2. Please download Malwarebytes' Anti-Malware from Here or Here

Doubleclick mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply along with a fresh HijackThis log.
Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.

3. Please visit this webpage for instructions for downloading and running ComboFix:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Please ensure you read this guide carefully and install the Recovery Console first.
The Windows Recovery Console will allow you to boot up into a special recovery mode, in case your computer has a problem after an attempted removal of malware. This allows us to help you .

In the event you already have Combofix, delete your current version and download the latest version as described in the tutorial.
It must be saved directly to your desktop.


Note: Make sure not to click ComboFix's window while it's running. That may cause it to stall or freeze.

Please post the log from ComboFix (can also be found as C:\ComboFix.txt) in your next reply. :thumbsup:

If you have any questions along the way, STOP and ask them before proceeding !!

Greetings,
Thunder
Whatever happens, make believe it was intended to ...
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#3 cezar

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Posted 19 April 2008 - 04:35 PM

Thank you Thunder for your input. I will proceed with all instructions asp.

Thanks again.,
Cezar

#4 cezar

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Posted 20 April 2008 - 02:13 AM

Thunder, I ran into a problem.

1. I was unable to run the command cleanmg. It only gave me the option "to clean up" the C drive but then got frozen for several hours on "calculating how much space you will be able to free on (C:)." I made several attempts but the same thing happen.

I don't know if I made the right decision but I skipped the step and proceeded to Step 2 on your list. Malwarebytes' Anti-Malware found several infections and deleted them successfully.


2. When attempting to follow all the steps for ComboFix I got stuck. The guide stated I needed to install Recovery Console first but my OS is Win 2000 (5.00.2195) service pack 4. The guide does not give instructions for my OS.

Thunder do want me to run ComboFix without the Recovery Console.



By the way I appreciate the help you given me so far and all the hard work this site does for everyone. I will surely give a donation soon.

Thanks,

Cezar

#5 Thunder

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Posted 20 April 2008 - 04:06 PM

Hello Cezar,

This is the procedure for Win2K :To install the Recovery Console, perform the following steps:

1. Insert the Win2K CD into the CD-ROM drive.
2. Click Start, and then click Run.
3. In the Open box, type d:\i386\winnt32.exe /cmdcons
where d is the drive letter for the CD-ROM drive.
4. A Windows Setup Dialog Box appears, which describes the Recovery Console option.
5. The system prompts you to confirm installation. Click Yes to start the installation procedure.
6. Restart the computer. The next time you start your computer, you will see a "Microsoft Windows Recovery Console" entry on the boot menu.
[/list]If yo do not have your Win2K boot-CD at hand right now, you can skip this procedure for now, as it's possible to boot to the RC using the boot-CD at any given time.

Greetings,
Thunder
Whatever happens, make believe it was intended to ...
-----------------------------------------------------------------------
Posted Image - If I have helped you in any way, please consider a donation to help me continue the fight against malware.
-----------------------------------------------------------------------
Stand Up & Be Counted --> Posted Image <-- And make a difference

#6 Thunder

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Posted 19 May 2008 - 07:36 AM

Since there is no feedback anymore, I assume this issue is resolved ... so, this Topic is closed.
If you need this topic reopened for continuations of existing problems, please request this by sending me a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.
Whatever happens, make believe it was intended to ...
-----------------------------------------------------------------------
Posted Image - If I have helped you in any way, please consider a donation to help me continue the fight against malware.
-----------------------------------------------------------------------
Stand Up & Be Counted --> Posted Image <-- And make a difference




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