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Need Help With Adware/spyware Removal


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11 replies to this topic

#1 MonkeyMadness

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Posted 08 April 2008 - 05:07 PM

Hi everyone,

OK, so i picked up this spyware/trojan and downloaded several different antispyware tools and ran them. It found lots of problems and deleted all of them but I still get a little icon in my system tray saying something like "spyware detected, click here to fix the problem" every now and then I also get a pop up advising the same thing and stating that the problem is with C:\WINDOWS\wml.exe" which i can't find on the computer and doubt exists at this point. Thanks for your help!

Here is my hijackthis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:48:45 PM, on 4/8/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Amazon\Amazon Unbox Video\ADVWindowsClientService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\Documents and Settings\All Users\Application Data\pybohara\fupypwjo.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
C:\Program Files\NetWaiting\netWaiting.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\olqpqnmb.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul...rch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=3061113
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O3 - Toolbar: vnbptxlf - {0F4E1B71-088F-4FE3-84E4-67361BAC927B} - C:\WINDOWS\vnbptxlf.dll
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe"
O4 - HKLM\..\Run: [SynTPEnh] "C:\Program Files\Synaptics\SynTP\SynTPEnh.exe"
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [MSKDetectorExe] "C:\Program Files\McAfee\SpamKiller\MSKDetct.exe" /uninstall
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [CanonMyPrinter] "C:\Program Files\Canon\MyPrinter\BJMyPrt.exe" /logon
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [jgdnrlna] C:\WINDOWS\system32\rynudgpi.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] "C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe"
O4 - HKCU\..\Run: [dcgjhfsj] C:\WINDOWS\system32\olqpqnmb.exe
O4 - HKLM\..\Policies\Explorer\Run: [dAW04vPXZu] C:\Documents and Settings\All Users\Application Data\pybohara\fupypwjo.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akamai.net/7/1540/52/200612...ex/qtplugin.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1169619418718
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {65E8E2DC-186A-4AAC-9E56-FDC683055A9E} (CNetOnlineInstall Control) - http://www.download.com/html/dl/bug211623/...lineInstall.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1163867125671
O16 - DPF: {A57B79D8-9501-42B7-BA9B-B961454712F2} (WLANinfo.WLANX) - https://www.jiwire.com/activeX/wlaninfo.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.games.yahoo.com/games/popc...aploader_v6.cab
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Amazon Unbox Video Service (ADVService) - Amazon.com - C:\Program Files\Amazon\Amazon Unbox Video\ADVWindowsClientService.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 9539 bytes

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#2 -David-

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Posted 08 April 2008 - 05:30 PM

Hello there and welcome to Bleeping Computer's security forum. :thumbsup:
My name is David, I will be helping you with your log today.

It is a good idea to print off these instructions. There is a possibility some of the instructions will need to be carried out where internet access is not available. It is important that you complete the instructions in the right order, and that you don't miss out any steps.

Please set your system to show all files.
Click Start, open My Computer, select the Tools menu and click Folder Options.
Select the View Tab. Under the Hidden files and folders heading, select Show hidden files and folders.
Uncheck: Hide file extensions for known file types
Uncheck the Hide protected operating system files (recommended) option.
Click Yes to confirm.

I see you are running Teatimer.
I suggest you to disable it because it can interfere with the changes you'll make on your system.
When everything is done and your log is clean again, you can enable it again.
If teatimer gives you a warning afterwards that some changes were made, allow this instead of blocking it.
How to disable TeaTimer during HijackThis Cleanup
Then, Download ResetTeaTimer.bat.
Double click ResetTeaTimer.bat to remove all entries set by TeaTimer.

Start HijackThis, close all open windows leaving only HijackThis running. Place a check against each of the following if still present:

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O3 - Toolbar: vnbptxlf - {0F4E1B71-088F-4FE3-84E4-67361BAC927B} - C:\WINDOWS\vnbptxlf.dll
O4 - HKCU\..\Run: [jgdnrlna] C:\WINDOWS\system32\rynudgpi.exe
O4 - HKCU\..\Run: [dcgjhfsj] C:\WINDOWS\system32\olqpqnmb.exe
O4 - HKLM\..\Policies\Explorer\Run: [dAW04vPXZu] C:\Documents and Settings\All Users\Application Data\pybohara\fupypwjo.exe
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.games.yahoo.com/games/popc...aploader_v6.cab

Click on Fix Checked when finished and exit HijackThis.
Make sure your Internet Explorer is closed when you click Fix Checked!

Now reboot into Safe Mode.
This can be done tapping the F8 key as soon as you start your computer
You will be brought to a menu where you can choose to boot into safe mode.
Make sure you choose the option without networking support.

Using Windows Explorer, please locate the following files/folders, and delete them if still present:

C:\WINDOWS\vnbptxlf.dll
C:\WINDOWS\system32\rynudgpi.exe
C:\WINDOWS\system32\olqpqnmb.exe
C:\Documents and Settings\All Users\Application Data\pybohara <--folder

I want you to clean your cache and cookies from your internet explorer.
There are a few infected files which need to be removed from your system.

° Close all instances of Internet Explorer .
° Go to your control panel and open "Internet Options".
° Click on the "General" tab.
° Click the "Delete Cookies" button, then the "Delete Files" button.
° If prompted, place a tick in the "Delete all offline content" box and click OK.

Also, please clean other Temporary files and Empty the Recycle Bin

° Go to start and click on the "run" button.
° Type the following in the box --> cleanmgr and click ok.
° Let it scan your system for files to remove.
° Make sure only Temporary Files, Temporary Internet Files, and Recycle Bin are checked.
° Press OK to remove them.

Reboot back into normal mode.

Please download Combofix to your desktop.
Doubleclick combofix.exe to launch the application.

Follow the prompts that will be displayed on the screen.
Don't click on the window while the fix is running, because that will cause your system to hang.
When finished, it should produce a log, combofix.txt.
Post this log in your next reply together with a new hijackthislog.

#3 MonkeyMadness

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Posted 08 April 2008 - 06:12 PM

D- Trojanator,

Here is my combofix log:

ComboFix 08-04-08.7 - Jerry Warren 2008-04-08 18:03:04.3 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.957 [GMT -5:00]
Running from: C:\Documents and Settings\Jerry Warren\Desktop\ComboFix.exe
* Created a new restore point

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((( Files Created from 2008-03-08 to 2008-04-08 )))))))))))))))))))))))))))))))
.

2008-04-08 17:20 . 2008-04-08 17:20 11,776 --ahs---- C:\WINDOWS\system32\Thumbs.db
2008-04-08 16:48 . 2008-04-08 16:48 <DIR> d-------- C:\Program Files\Trend Micro
2008-04-08 14:43 . 2008-04-08 15:48 <DIR> d-------- C:\Program Files\NoAdware5.0
2008-04-07 20:23 . 2008-04-07 20:23 <DIR> d-------- C:\Program Files\Enigma Software Group
2008-04-07 15:27 . 2008-04-07 15:29 <DIR> d-------- C:\Program Files\RegCure
2008-04-07 15:03 . 2008-04-08 09:41 <DIR> d-------- C:\Program Files\XoftSpySE
2008-04-05 23:28 . 2008-04-05 20:42 172,032 --a------ C:\WINDOWS\qdnkewfa.dll
2008-04-05 23:28 . 2008-04-05 20:42 163,840 --a------ C:\WINDOWS\apoxqwfv.exe
2008-04-05 09:11 . 2008-03-29 13:31 75,856 --a------ C:\WINDOWS\system32\drivers\aswSP.sys
2008-04-05 09:11 . 2008-03-29 13:35 20,560 --a------ C:\WINDOWS\system32\drivers\aswFsBlk.sys
2008-04-01 07:35 . 2008-04-01 07:35 <DIR> d-------- C:\Documents and Settings\Jerry Warren\Application Data\acccore
2008-04-01 07:32 . 2008-04-01 07:32 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Viewpoint
2008-04-01 07:31 . 2008-04-01 07:31 <DIR> d-------- C:\Program Files\Common Files\AOL
2008-04-01 07:31 . 2008-04-01 07:32 <DIR> d-------- C:\Program Files\AIM6
2008-04-01 07:31 . 2008-04-01 07:31 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\AOL OCP
2008-04-01 07:31 . 2008-04-01 07:31 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\AOL
2008-04-01 07:31 . 2008-04-01 07:32 532 --ah----- C:\IPH.PH
2008-03-12 01:55 . 2008-03-12 01:55 <DIR> d-------- C:\CloneDVDTemp
2008-03-12 01:54 . 2008-03-12 01:54 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Elaborate Bytes
2008-03-12 01:49 . 2008-04-06 09:15 <DIR> d-------- C:\Program Files\Elaborate Bytes

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-04-08 14:34 --------- d-----w C:\Documents and Settings\All Users\Application Data\WildTangent
2008-04-07 14:24 --------- d-----w C:\Program Files\BAE
2008-04-07 14:23 --------- d-----w C:\Documents and Settings\All Users\Application Data\WinZip
2008-04-06 14:17 --------- d-----w C:\Program Files\SlySoft
2008-04-06 14:15 --------- d-----w C:\Documents and Settings\All Users\Application Data\Spiralfrog
2008-04-06 12:54 --------- d-----w C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2008-04-06 12:52 --------- d-----w C:\Program Files\Spybot - Search & Destroy
2008-03-29 18:45 1,146,232 ----a-w C:\WINDOWS\system32\aswBoot.exe
2008-03-29 18:35 94,544 ----a-w C:\WINDOWS\system32\drivers\aswmon2.sys
2008-03-29 18:29 23,152 ----a-w C:\WINDOWS\system32\drivers\aswRdr.sys
2008-03-29 18:27 42,912 ----a-w C:\WINDOWS\system32\drivers\aswTdi.sys
2008-03-29 18:26 26,944 ----a-w C:\WINDOWS\system32\drivers\aavmker4.sys
2008-03-29 18:23 95,608 ----a-w C:\WINDOWS\system32\AVASTSS.scr
2008-03-17 16:58 --------- d-----w C:\Program Files\Common Files\Ahead
2008-03-05 02:15 --------- d-----w C:\Program Files\directx
2008-03-05 02:11 --------- d--h--w C:\Program Files\InstallShield Installation Information
2008-03-05 02:11 --------- d-----w C:\Program Files\Phantom EFX
2008-03-05 01:50 --------- d-----w C:\Program Files\Phantom
2008-03-04 20:24 --------- d-----w C:\Documents and Settings\All Users\Application Data\SlySoft
2008-03-04 20:11 --------- d-----w C:\Documents and Settings\Jerry Warren\Application Data\Ahead
2008-03-04 20:05 --------- d-----w C:\Documents and Settings\All Users\Application Data\LightScribe
2008-03-04 19:56 --------- d-----w C:\Program Files\Common Files\LightScribe
2008-03-04 19:51 --------- d-----w C:\Program Files\Nero
2008-02-18 19:46 --------- d-----w C:\Program Files\Vegas 3003 Slots
2008-02-18 19:45 --------- d-----w C:\Program Files\OXXOGames
.

((((((((((((((((((((((((((((( snapshot@2008-04-08_16.21.16.98 )))))))))))))))))))))))))))))))))))))))))
.
- 2005-05-26 10:19:32 178,408 ----a-w C:\WINDOWS\system32\muweb.dll
+ 2007-07-31 00:18:34 207,736 ----a-w C:\WINDOWS\system32\muweb.dll
+ 2008-04-08 22:58:23 16,384 ----atw C:\WINDOWS\Temp\Perflib_Perfdata_608.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ModemOnHold"="C:\Program Files\NetWaiting\netWaiting.exe" [2003-09-10 03:24 20480]
"DellSupport"="C:\Program Files\Dell Support\DSAgnt.exe" [2006-07-16 22:29 389120]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 07:00 15360]
"Aim6"="" []

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ATICCC"="C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe" [2006-05-10 12:12 90112]
"SynTPEnh"="C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" [2006-09-22 12:47 761947]
"Dell QuickSet"="C:\Program Files\Dell\QuickSet\quickset.exe" [2006-08-23 17:14 1032192]
"Broadcom Wireless Manager UI"="C:\WINDOWS\system32\WLTRAY.exe" [2006-01-20 03:15 1236992]
"MSKDetectorExe"="C:\Program Files\McAfee\SpamKiller\MSKDetct.exe" [2005-07-12 20:05 1117184]
"avast!"="C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe" [2008-03-29 13:37 79224]
"SigmatelSysTrayApp"="stsystra.exe" [2006-09-22 12:06 282624 C:\WINDOWS\stsystra.exe]
"DVDLauncher"="C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe" [2006-04-06 11:51 49152]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2007-11-15 00:43 286720]
"CanonMyPrinter"="C:\Program Files\Canon\MyPrinter\BJMyPrt.exe" [2006-10-16 20:40 1197648]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-11 23:16 39792]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Digital Line Detect.lnk - C:\Program Files\Digital Line Detect\DLG.exe [2006-11-13 14:00:29 24576]
WinZip Quick Pick.lnk - C:\Program Files\WinZip\WZQKPICK.EXE [2008-02-08 11:10:00 394856]

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Amazon Unbox.lnk]
backup=C:\WINDOWS\pss\Amazon Unbox.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Photo Downloader]
--a------ 2007-03-09 11:09 63712 C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SpiralFrog]

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"C:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=
"C:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"=
"C:\\StubInstaller.exe"=
"C:\\Program Files\\LimeWire\\LimeWire.exe"=
"C:\\Program Files\\Phantom EFX\\OnlineCasino\\Bin\\Prelauncher.exe"=
"C:\\Program Files\\Phantom EFX\\OnlineCasino\\Launcher\\OLCLauncher.exe"=
"C:\\WINDOWS\\system32\\LEXPPS.EXE"=
"C:\\Program Files\\Messenger\\msmsgs.exe"=
"C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=

R1 aswSP;avast! Self Protection;C:\WINDOWS\system32\drivers\aswSP.sys [2008-03-29 13:31]
R2 aswFsBlk;aswFsBlk;C:\WINDOWS\system32\DRIVERS\aswFsBlk.sys [2008-03-29 13:35]

.
Contents of the 'Scheduled Tasks' folder
"2008-01-27 05:11:11 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job"
- C:\Program Files\Apple Software Update\SoftwareUpdate.exe
"2008-04-08 22:58:41 C:\WINDOWS\Tasks\RegCure Program Check.job"
- C:\Program Files\RegCure\RegCure.exe
"2008-04-07 20:27:26 C:\WINDOWS\Tasks\RegCure.job"
- C:\Program Files\RegCure\RegCure.exe
"2008-04-08 22:58:25 C:\WINDOWS\Tasks\XoftSpySE 2.job"
- C:\Program Files\XoftSpySE\XoftSpy.exe
"2008-04-07 20:17:23 C:\WINDOWS\Tasks\XoftSpySE.job"
- C:\Program Files\XoftSpySE\XoftSpy.exe
.
**************************************************************************

catchme 0.3.1351 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-04-08 18:05:43
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2008-04-08 18:06:27
ComboFix-quarantined-files.txt 2008-04-08 23:06:09
ComboFix2.txt 2008-04-08 21:21:50
ComboFix3.txt 2008-04-08 20:42:48
Pre-Run: 32,017,514,496 bytes free
Post-Run: 32,007,258,112 bytes free
.
2008-03-12 10:00:46 --- E O F ---


Here is my updated HijackThis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:07:37 PM, on 4/8/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Amazon\Amazon Unbox Video\ADVWindowsClientService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
C:\Program Files\NetWaiting\netWaiting.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul...rch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=3061113
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe"
O4 - HKLM\..\Run: [SynTPEnh] "C:\Program Files\Synaptics\SynTP\SynTPEnh.exe"
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [MSKDetectorExe] "C:\Program Files\McAfee\SpamKiller\MSKDetct.exe" /uninstall
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [CanonMyPrinter] "C:\Program Files\Canon\MyPrinter\BJMyPrt.exe" /logon
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akamai.net/7/1540/52/200612...ex/qtplugin.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1169619418718
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {65E8E2DC-186A-4AAC-9E56-FDC683055A9E} (CNetOnlineInstall Control) - http://www.download.com/html/dl/bug211623/...lineInstall.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1207693844328
O16 - DPF: {A57B79D8-9501-42B7-BA9B-B961454712F2} (WLANinfo.WLANX) - https://www.jiwire.com/activeX/wlaninfo.cab
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Amazon Unbox Video Service (ADVService) - Amazon.com - C:\Program Files\Amazon\Amazon Unbox Video\ADVWindowsClientService.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 8220 bytes

#4 -David-

-David-

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Posted 09 April 2008 - 04:40 AM

Good work! Things are looking a lot better! First things first, we need to install the recovery console onto your system; it's an important security and safety feature which you really do need to have installed. You can install the recovery console regardless of whether or not you have the XP cd that came with the operating system - I recommend you download the recovery console installation file from the internet, it's only about 4mb in size, so it shouldn't take too long to download.

Go to Microsoft's website => http://support.microsoft.com/kb/310994
At that page, scroll down and click on the appropriate download for your version of Windows XP (Home or Professional) and the service pack level that you have installed. When you click on the link to download the file, make sure you save it directly to your desktop.

If you are unsure what version of Windows you have and what Service Pack is installed, you can follow these instructions to gain that information:

1) Click on the Start button.
2) Click on the Run menu option.
3) In the Open: field type the following: sysdm.cpl and then click on the OK button.
4) A screen will appear showing information about your installation.
Under the System: category you should see your Windows version and the installed Service Pack.

Once the Microsoft file has finished downloading, close all open windows and programs, then drag the setup package onto ComboFix.exe and drop it. This is shown in the following image:
Posted Image
Follow the prompts to start ComboFix and when prompted, agree to the End-User License Agreement to install the Microsoft Recovery Console. When complete, a log named CF_RC.txt will open. Please post the contents of that log.

#5 MonkeyMadness

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Posted 09 April 2008 - 08:29 AM

Here is my CR_RC.txt log for the Microsoft Recovery Console.

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect
C:\CMDCONS\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons

I have not had any spyware pop-ups. Thanks so much for your help!

#6 -David-

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Posted 09 April 2008 - 09:27 AM

Excellent! The recovery console is now installed.. :thumbsup:

Please find and delete the following files:
C:\WINDOWS\qdnkewfa.dll
C:\WINDOWS\apoxqwfv.exe
C:\StubInstaller.exe

If you get any errors when trying to do so, please let me know.
Also, you might find some have already been deleted, so don't worry if you can't find them.

Please perform this online scan: Kaspersky Webscan
Note that this scanner will only work on Internet Explorer, so please use this browser for the scan.
Read the Requirements and Privacy statement, then select "Accept"
A dialogue box will appearing asking "Do you want to install this software?" Name: kavwebscan_unicode.cab
Select "Install" to download the ActiveX controls that allows ActiveScan to run.

When the download is complete it will say ready, click "Next"
Select a target to scan: Click on "My Computer"
When the scan is complete choose to save the results as "Save as Text"
Post the Kaspersky scan results in your next reply, along with a new Hijackthis log.

#7 MonkeyMadness

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Posted 09 April 2008 - 08:48 PM

Here is my Kaspersky scan:

-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Wednesday, April 09, 2008 8:45:04 PM
Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 9/04/2008
Kaspersky Anti-Virus database records: 692913
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
C:\
D:\

Scan Statistics:
Total number of scanned objects: 103465
Number of viruses found: 1
Number of infected objects: 1
Number of suspicious objects: 0
Duration of the scan process: 00:58:11

Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\QSLLPSVCShare Object is locked skipped
C:\Documents and Settings\Jerry Warren\Application Data\Gtek\GTUpdate\AUpdate\DellSupport\AUPNP.log Object is locked skipped
C:\Documents and Settings\Jerry Warren\Application Data\Gtek\GTUpdate\AUpdate\DellSupport\DSAgnt.log Object is locked skipped
C:\Documents and Settings\Jerry Warren\Application Data\Gtek\GTUpdate\AUpdate\DellSupport\DSAgnt_GTActions.log Object is locked skipped
C:\Documents and Settings\Jerry Warren\Application Data\Gtek\GTUpdate\AUpdate\DellSupport\glog.log Object is locked skipped
C:\Documents and Settings\Jerry Warren\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Jerry Warren\Local Settings\Application Data\ApplicationHistory\CLI.EXE.c88dbd71.ini.inuse Object is locked skipped
C:\Documents and Settings\Jerry Warren\Local Settings\Application Data\Microsoft\Feeds Cache\index.dat Object is locked skipped
C:\Documents and Settings\Jerry Warren\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Jerry Warren\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Jerry Warren\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Jerry Warren\Local Settings\History\History.IE5\MSHist012008040920080410\index.dat Object is locked skipped
C:\Documents and Settings\Jerry Warren\Local Settings\Temp\Perflib_Perfdata_250.dat Object is locked skipped
C:\Documents and Settings\Jerry Warren\Local Settings\Temp\Perflib_Perfdata_f0.dat Object is locked skipped
C:\Documents and Settings\Jerry Warren\Local Settings\Temporary Internet Files\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat Object is locked skipped
C:\Documents and Settings\Jerry Warren\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Jerry Warren\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\Jerry Warren\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Program Files\Alwil Software\Avast4\DATA\aswResp.dat Object is locked skipped
C:\Program Files\Alwil Software\Avast4\DATA\Avast4.db Object is locked skipped
C:\Program Files\Alwil Software\Avast4\DATA\log\AshWebSv.ws Object is locked skipped
C:\Program Files\Alwil Software\Avast4\DATA\log\aswMaiSv.log Object is locked skipped
C:\Program Files\Alwil Software\Avast4\DATA\log\nshield.log Object is locked skipped
C:\Program Files\Alwil Software\Avast4\DATA\report\Resident protection.txt Object is locked skipped
C:\Program Files\Trend Micro\HijackThis\backups\backup-20080408-174209-286.dll Infected: not-a-virus:Downloader.Win32.PopCap.b skipped
C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP7\change.log Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\system32\config\ACEEvent.evt Object is locked skipped
C:\WINDOWS\system32\config\Antivirus.Evt Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\DEFAULT Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\Internet.evt Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\SOFTWARE Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SYSTEM Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\Temp\Amazon Digital Video\Servicelog.adv Object is locked skipped
C:\WINDOWS\Temp\Perflib_Perfdata_614.dat Object is locked skipped
C:\WINDOWS\Temp\_avast4_\Webshlock.txt Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped

Scan process completed.

Here is my new HijackThis scan:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:46:45 PM, on 4/9/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
C:\Program Files\Amazon\Amazon Unbox Video\ADVWindowsClientService.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul...rch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=3061113
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe"
O4 - HKLM\..\Run: [SynTPEnh] "C:\Program Files\Synaptics\SynTP\SynTPEnh.exe"
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [MSKDetectorExe] "C:\Program Files\McAfee\SpamKiller\MSKDetct.exe" /uninstall
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [CanonMyPrinter] "C:\Program Files\Canon\MyPrinter\BJMyPrt.exe" /logon
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akamai.net/7/1540/52/200612...ex/qtplugin.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1169619418718
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {65E8E2DC-186A-4AAC-9E56-FDC683055A9E} (CNetOnlineInstall Control) - http://www.download.com/html/dl/bug211623/...lineInstall.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1207693844328
O16 - DPF: {A57B79D8-9501-42B7-BA9B-B961454712F2} (WLANinfo.WLANX) - https://www.jiwire.com/activeX/wlaninfo.cab
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Amazon Unbox Video Service (ADVService) - Amazon.com - C:\Program Files\Amazon\Amazon Unbox Video\ADVWindowsClientService.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 8359 bytes

#8 -David-

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Posted 10 April 2008 - 04:12 AM

Great! I see a clean HJT log! How is everything running? :thumbsup:

#9 MonkeyMadness

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Posted 11 April 2008 - 10:32 AM

:thumbsup: Everything is running great! The computer is a lot faster now. Thanks for your help.

#10 -David-

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Posted 11 April 2008 - 11:31 AM

Glad I could help! :thumbsup:
The latest log is looking clean!
Follow this list and your potential for being infected again will be reduced dramatically.

Use an Anti Virus Software -
* It is very important that your computer has an anti-virus software running on your machine.
* This alone can save you a lot of trouble with malware in the future. See this link for a listing of some on line & their stand-alone anti virus programs:
* Click here for more information on -> Computer Safety On line - Anti-Virus
* I would recommend Grisoft's AVG or AVAST.
* These are the more secure and better ones.

Update your Anti Virus Software - It is imperitive that you update your Anti virus software at least once a week (Even more if you wish). If you do not update your anti virus software then it will not be able to catch any of the new variants that may come out.

Use a Firewall -
* I can not stress how important it is that you use a Firewall on your computer.
* Without a firewall your computer is susceptible to being hacked and taken over.
* Simply using a Firewall in its default configuration can lower your risk greatly.
* For an article on Firewalls and a listing of some available ones see the link below:
* Click here for more information on -> Computer Safety On line - Software Firewalls
* I would recommend ZoneAlarm as a firewall as it's easy to use.

Visit Microsoft's Windows Update Site Frequently -
* It is important that you visit http://www.windowsupdate.com regularly.
* This will ensure your computer has always the latest security updates available installed on your computer.
* If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

Next, if they're not already present, I would recommend the download and installation of some or all of the following programs (all free), and the updating of them regularly

Install Spybot© - Search and Destroy- Install and download Spybot - Search and Destroy with its TeaTimer option.
* This will provide real-time spyware & hijacker protection on your computer alongside your virus protection.
* You should also scan your computer with program on a regular basis just as you would an anti virus software.
* A tutorial on installing & using this product can be found here:
* Click here for more info -->Instructions for - Spybot S & D and Ad-aware

Install Lavasofts© Ad-Aware - Install and download Ad-Aware.
* You should also scan your computer with the program on a regular basis just as you would an anti virus software in conjunction with Spybot.
* A tutorial on installing & using this product can be found here:
* Click here for more info -->Instructions for - Spybot S & D and Ad-aware

Install Javacools© SpywareBlaster -
* SpywareBlaster will added a large list of programs and sites into your Internet Explorer and Firefox settings and that will protect you from running and downloading known malicious programs.
* A article on anti-malware products with links for this program and others can be found here:
* Click here for more info -->Computer Safety on line - Anti-Malware

Update all these programs regularly - Make sure you update all the programs I have listed regularly.
Without regular updates you WILL NOT be protected when new malicious programs are released.

If you have any addition questions just ask...
David

#11 MonkeyMadness

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Posted 11 April 2008 - 04:25 PM

Excellent information. I haven't heard of SpywareBlaster. I"ll check it out! Now wrap this around your brain. I have Windows Firewall enabled. I have Avast Anti-virus protection and their firewall enabled. I have Spybot S&D installed. I have Lavasoft Ad-ware installed. I updated everything when I got this virus. I ran everything. I even performed a system scan and ad-ware/spyware scan in safemode. I went and purchased Xoft spyware and Spyhunter and ran those. Some of them detected viruses on my computer and removed them, but I still had the adware pop-ups virus. I was getting so frustrated I decided to search for a forum for help. I'm glad that I stumbled upon this site! Thanks for your help. There was quite a few questionable files on my system. I've had this computer for quite sometime. I just wonder how long they've been hanging around on my system....HOW SCARY!

#12 -David-

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Posted 11 April 2008 - 04:28 PM

I went and purchased Xoft spyware and Spyhunter and ran those.

Unless you really like them, I wouldn't even bother keeping them on your computer; I think they're pretty useless to be honest! They've both got pretty murky backgrounds, and both have had problems with false positives..

Oh and to put your mind at rest, from the logs you posted, it looks like you were infected on the following date: 2008-04-05. I'm glad I was able to help, and I wish you safe surfing in the future! :thumbsup:




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