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Hijackthis Log: Please Help Diagnose


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2 replies to this topic

#1 knight2255

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Posted 08 April 2008 - 02:14 PM

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:14:19 PM, on 4/8/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.20544)
Boot mode: Normal

Running processes:
C:WINDOWSSystem32smss.exe
C:WINDOWSsystem32csrss.exe
C:WINDOWSsystem32winlogon.exe
C:WINDOWSsystem32services.exe
C:WINDOWSsystem32lsass.exe
C:WINDOWSsystem32svchost.exe
C:WINDOWSsystem32svchost.exe
C:WINDOWSSystem32svchost.exe
C:WINDOWSsystem32svchost.exe
C:WINDOWSsystem32svchost.exe
C:WINDOWSExplorer.EXE
C:Program FilesAlwil SoftwareAvast4aswUpdSv.exe
C:Program FilesAlwil SoftwareAvast4ashServ.exe
C:WINDOWSsystem32spoolsv.exe
C:Program FilesNeroNero8Nero BackItUpNBService.exe
C:WINDOWSsystem32svchost.exe
C:Program FilesViewpointCommonViewpointService.exe
C:WINDOWSsystem32wscntfy.exe
C:WINDOWSSystem32alg.exe
C:PROGRA~1ALWILS~1Avast4ashDisp.exe
C:WINDOWSsystem32rundll32.exe
C:WINDOWSsystem32Rundll32.exe
C:WINDOWSsystem32ctfmon.exe
C:Program FilesGoogleGoogleToolbarNotifierGoogleToolbarNotifier.exe
C:Program FilesInternet Exploreriexplore.exe
C:Program FilesInternet Exploreriexplore.exe
C:Program FilesInternet Exploreriexplore.exe
C:WINDOWSsystem32wbemwmiprvse.exe
C:Documents and SettingsUserMy DocumentshijackHiJackThis.exe

R0 - HKCUSoftwareMicrosoftInternet ExplorerMain,Start Page = http://www.yahoo.com
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Page_URL = http://www.yahoo.com
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLMSoftwareMicrosoftInternet ExplorerMain,Start Page = http://www.yahoo.com
R1 - HKCUSoftwareMicrosoftInternet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:program filesgooglegoogletoolbar2.dll
O4 - HKLM..Run: [MSConfig] C:WINDOWSPCHealthHelpCtrBinariesMSConfig.exe /auto
O4 - HKLM..Run: [avast!] C:PROGRA~1ALWILS~1Avast4ashDisp.exe
O4 - HKLM..Run: [24be491f] rundll32.exe "C:WINDOWSsystem32ghmtrpnb.dll",b
O4 - HKLM..Run: [BM278d7a83] Rundll32.exe "C:WINDOWSsystem32xqmdfkyc.dll",s
O4 - HKCU..Run: [Aim6] "C:Program FilesAIM6aim6.exe" /d locale=en-US ee://aol/imApp
O4 - HKCU..Run: [ctfmon.exe] C:WINDOWSsystem32ctfmon.exe
O4 - HKCU..Run: [swg] C:Program FilesGoogleGoogleToolbarNotifierGoogleToolbarNotifier.exe
O4 - HKUSS-1-5-19..RunOnce: [nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'LOCAL SERVICE')
O4 - HKUSS-1-5-19..RunOnce: [ShowDeskFix] regsvr32 /s /n /i:u shell32 (User 'LOCAL SERVICE')
O4 - HKUSS-1-5-20..RunOnce: [nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'NETWORK SERVICE')
O4 - HKUSS-1-5-18..RunOnce: [nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'SYSTEM')
O4 - HKUS.DEFAULT..RunOnce: [nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'Default user')
O4 - Global Startup: Atmospherica.xtreme
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:PROGRA~1MICROS~1Office12EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:Program FilesJavajre1.6.0_05binssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:Program FilesJavajre1.6.0_05binssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:PROGRA~1MICROS~1Office12ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:PROGRA~1MICROS~1Office12ONBttnIE.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:WINDOWSbdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:WINDOWSbdoscandel.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:PROGRA~1MICROS~1Office12REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:WINDOWSNetwork Diagnosticxpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:WINDOWSNetwork Diagnosticxpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:Program FilesMessengermsmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:Program FilesMessengermsmsgs.exe
O16 - DPF: Photobucket Publisher - http://pic.photobucket.com/plugins/csve/ph...t_publisher.CAB
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/player/DivXBrowserPlugin.cab
O16 - DPF: {6B75345B-AA36-438A-BBE6-4078B4C6984D} (HpProductDetection Class) - http://h20270.www2.hp.com/ediags/gmn2/inst...ctDetection.cab
O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:PROGRA~1MICROS~1Office12GR99D3~1.DLL
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:Program FilesAlwil SoftwareAvast4aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:Program FilesAlwil SoftwareAvast4ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:Program FilesAlwil SoftwareAvast4ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:Program FilesAlwil SoftwareAvast4ashWebSv.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:Program FilesGoogleCommonGoogle UpdaterGoogleUpdaterService.exe
O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:Program FilesNeroNero8Nero BackItUpNBService.exe
O23 - Service: NMIndexingService - Nero AG - C:Program FilesCommon FilesNeroLibNMIndexingService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:WINDOWSsystem32HPZipm12.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:Program FilesViewpointCommonViewpointService.exe

--
End of file - 6548 bytes
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My main problem is I am getting popups everytime I open a new IE window. It is bogging down my computer.

Merged posts ~ OB

Edited by Orange Blossom, 09 April 2008 - 12:09 AM.


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#2 SifuMike

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Posted 18 April 2008 - 09:43 PM

Hello knight2255,


I see Viewpoint installed.
Viewpoint Manager is considered as foistware instead of malware since it is installed without users approval but doesn't spy or do anything "bad".

This will change from what we know in 2006 read this article: http://www.clickz.com/news/article.php/3561546

I suggest you remove the program now, if you did not install it.

Go to Start > Settings > Control Panel > Add/Remove Programs and remove the following programs if present.

Viewpoint
Viewpoint Manager
Viewpoint Media Player


If you uninstalled, please navigate to and delete the following folders
C:\Program Files\Viewpoint


O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto


I see that you are running msconfig in /auto mode which means that you may have selectively removed some items in the past from the startup procedure.

This can be bad if they are malware, so we would like you to reenable those startup entries by doing the following:

Please click on start, then run, and type msconfig and then press enter. When the window opens click on the startup tab and make sure there are checkmarks in every entry. Then press ok until you are out of the program.
If it asks to reboot, do not reboot. It is not necessary to reboot to get the items to show up in HijackThis.

Now please create a new Hijackthis Log and post it as a reply.

Edited by SifuMike, 18 April 2008 - 09:49 PM.

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#3 SifuMike

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Posted 26 April 2008 - 10:08 PM

Due to inactivity, this thread will now be closed. If you need this topic reopened, please contact me or a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request. If you should have a new issue, please start a new topic. This applies only to the original topic starter. Everyone else please begin a New Topic.
If I've saved you time & money,
please make a donation so I can keep helping people just like you! You can donate using a credit card and PayPal. Thank you!



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Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.




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