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Computer Freeze


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#1 greeneyes802

greeneyes802

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Posted 07 April 2008 - 09:05 PM

I have a Microsoft Windows XP Media center Edition, Version 2002, Service Pack 2. Recently within the last couple days it has been freezing up unexpectedly. I can sign on fine and browse for about 5 to 10 minutes then boom I'm locked up. I cannot slam down from the tower, I have to turn off my surge protector then refire it to log back on. I have tried to be aware of some kind of pattern so I might be able to tell whats causing this, but so far nothing. Please help, I have a home business to run and this is most annoying when I am in the middle of booking a flight,freeze up and loose everything upon shut down. Thank you

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#2 Billy O'Neal

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Posted 07 April 2008 - 09:18 PM

Hello, greeneyes802. :flowers: to Bleeping Computer.com!

Thank you for providing such complete information in your initial posting. It makes diagnosis of the issue far easier :thumbsup:

I do, however, want to gather some more information.

@greeneyes802
You can ignore the following:
@Mods: I am using Deckard to help diagnose this issue (mainly to see event logs), not for malware removal, as I know well I'm supposed to not do. :trumpet:

@greeneyes802, you can pay attention from here:
  • Please download Deckard's System Scanner and save it to your desktop.
  • Double click the downloaded file on your desktop.
  • DSS will produce two logs on completion, a Main.txt (Will be maximized) and an Extra.txt (Will be minimized).
  • Please include both logs in your next post.

Hope we can get well on our way to fixing this ;)
Billy3
Twitter - My statements do not establish the official position of Microsoft Corporation, and are my own personal opinion. (But you already knew that, right?)
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