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Exploit:html/meloits.a


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#1 carol0412

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Posted 07 April 2008 - 01:59 PM

Sorry before I start, as you will know from reading this post that I am computer illiterate. My daughter was playing on the computer and a message came on the screen from Windows Live OneCare. TrojanDropper detected - do you want to clean all or close, to which I clicked yes, clean all files. The egg timer came and nothing else happened. Then I got a message saying OneCare Not responding. When I closed it and went in again there were two listed this time Exploit and TrojanDropper. I clicked for more details on Exploit and it read. Exploit:HTML/Meloits.A. Alert level: Severe. Advice: Remove this software immediately. This program is dangerous and exploits the computer on which it is run. The one under it read. TrojanDropper:win32/agen....TrojanDropper. I clicked the clean All button again and the same thing happened - nothing. I then performed Windows malicious software removal tool to check and remove. I first did a quick scan and it came back with a message Found None. So I ran the full scan and got the same message. Now I cannot get into windows Live OneCare to try and scan for viruses as the window comes up and the egg timer will not go and let me choose an option. I am so worried and do not know if I am making things worse by keeping it on or if I turn the computer off will I not be able to get back on. So I'm sorry to be so long winded and stupid but, I think I will wait and see if anyone can help first. I have Windows XP and have automatic updates on.

Edited by carol0412, 07 April 2008 - 02:01 PM.


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#2 carol0412

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Posted 07 April 2008 - 03:28 PM

OK I didn't think I would get a resolution this quick but I have to get some sleep now. Would anyone be able to tell me if I should leave my laptop on or is it OK to turn it off until the morning? I don't want to make things worse, if that's possible? Sorry again for being such a dummy.

#3 boopme

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Posted 07 April 2008 - 04:15 PM

Hi carol please run this scan and post bck the log when you can. To be on the safe side disconnect from the internet.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Acan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#4 carol0412

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Posted 08 April 2008 - 02:56 AM

Thank you very much for your help. I skipped the optional first step you suggested (Kaspersky virus scanner) as I thought it could take a long time and it was getting late here (Spain). I ran the step two Anti-Malware, Malwarebytes instead. It found 8 registry ketys infected and 3 folders infected and 37 files infected. I am so sorry but I do not know how to get the log to you. Could you please give me the instructions to do so. Do I still need to run the Kaspersky virus scanner? I still have Windows Live OneCare running, is this a waste of time as it allowed my computer to be infected.? It is up for renewal in the next month, should I purchase a different one instead?

#5 carol0412

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Posted 08 April 2008 - 12:30 PM

Does this look OK now and do I need to do anything else to my computer or do you think it is now clear? Thank you once again for your help.


Malwarebytes' Anti-Malware 1.10
Database version: 598

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 110216
Time elapsed: 27 minute(s), 25 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 8
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 3
Files Infected: 37

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{147a976f-eee1-4377-8ea7-4716e4cdd239} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{2e9937fc-cf2f-4f56-af54-5a6a3dd375cc} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{741de825-a6f0-4497-9aa6-8023cf9b0fff} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256a51-b582-467e-b8d4-7786eda79ae0} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{56256a51-b582-467e-b8d4-7786eda79ae0} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Trymedia Systems (Adware.Trymedia) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Program Files\Screensavers.com (Adware.Comet) -> Quarantined and deleted successfully.
C:\Program Files\Screensavers.com\SSSInst (Adware.Comet) -> Quarantined and deleted successfully.
C:\Program Files\Screensavers.com\SSSInst\bin (Adware.Comet) -> Quarantined and deleted successfully.

Files Infected:
C:\Program Files\Mozilla Firefox\plugins\NPMyWebS.dll (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP448\A0041420.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP459\A0042293.scr (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP459\A0042302.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP459\A0042303.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP459\A0042304.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP459\A0042305.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP459\A0042306.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP459\A0042307.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP459\A0042308.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP459\A0042309.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP459\A0042310.SCR (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP459\A0042311.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP459\A0042312.DLL (Adware.MyWeb.FunWeb) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP459\A0042313.EXE (Adware.MyWeb.FunWeb) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP459\A0042314.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP459\A0042315.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP459\A0042316.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP459\A0042318.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP459\A0042319.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP459\A0042320.EXE (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP459\A0042321.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP459\A0042323.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP459\A0042324.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP459\A0042325.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP459\A0042326.EXE (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP459\A0042327.EXE (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP459\A0042328.EXE (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP459\A0042329.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP459\A0042330.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP459\A0042332.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP459\A0042333.dll (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP459\A0042334.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP459\A0042335.EXE (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP459\A0042336.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP463\A0042805.dll (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\Screensavers.com\SSSInst\bin\SSSUninst.exe (Adware.Comet) -> Quarantined and deleted successfully.

#6 boopme

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Posted 08 April 2008 - 12:43 PM

PC is running better now? Go into Start >Control Panel>Add/Remove Programs and see if there is something called Comet Cursor and click on it. Then click Remove.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 carol0412

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Posted 08 April 2008 - 02:07 PM

Yes it is, thanks again. I did as you said and Comet Cursor was not on the list. Is there anything else I should do to protect my computer. Do you think it worth changing from Windows Live OneCare as it's up for renewal soon and if you think it's a good time to change, could I possibly pick your brains and find out what would suit us best. We have a daughter who is always looking for and downloading games that her friends tell her about. Is there a section here that covers this question of the best prevention software available?

#8 boopme

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Posted 08 April 2008 - 04:03 PM

First acople more things andthen we'll handle the programs.

Please download ATF Cleaner by Atribune. (This program is for XP and Windows 2000 only)Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.

Next:
Download and scan with SUPERAntiSpyware Free for Home Users
  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download and unzip them from here.)
  • Under "Configuration and Preferences", click the Preferences button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen.
  • Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan.
  • Click "Next" to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes".
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 carol0412

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Posted 09 April 2008 - 02:33 PM

Done all of the above as instructed. Thank you again!



SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 04/09/2008 at 09:25 PM

Application Version : 4.0.1154

Core Rules Database Version : 3434
Trace Rules Database Version: 1426

Scan type : Complete Scan
Total Scan Time : 00:24:18

Memory items scanned : 396
Memory threats detected : 0
Registry items scanned : 4960
Registry threats detected : 0
File items scanned : 14280
File threats detected : 0

#10 boopme

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Posted 09 April 2008 - 03:25 PM

Nicely done Carol
Now you should Set a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since System Restore is a protected directory, your tools can not access it to delete these bad files which sometimes can reinfect your system. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk cleanup to remove all but the most recently created Restore Point.
  • Then go to Start > Run and type: Cleanmgr
  • Click "OK".
  • Click the "More Options" Tab.
  • Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.
As for the rest there are some real good free applications here. Freeware Replacements For Common Commercial Apps
You will need 1 AV ,1 Firewall and several spyware tools.
Pick one of the Anti virus and try it,I like Avast. but you need to see what works well with your PC. Usually the difference between the free and pay are the updates. Free,you MUST update them,weekly and before a scan.
You have the free SAS and Mbam now.
I would install SpywareBlaster.
Feel free to ask anything else
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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