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Need Help Removing Trojandownloader.xs


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16 replies to this topic

#1 uplandcamom

uplandcamom

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  • Local time:11:37 AM

Posted 07 April 2008 - 11:04 AM

:thumbsup:
Hello. I am apparently infected with a TrojanDownloader.XS and have been trying to remove it unsuccessfully. Symptoms are; This all beagn when my husband opened a music lyric file at an unknown site. The screen displays a warning about being infeted with spyware and we are getting balloon pop-ups with fake warnings as well, these all direct you to a site selling antispyware products.
Also. The Task manager has been disabled and I have tried everything but cannot enable it.

Steps taken so far: I updated Norton (which I confess I had let become outdated) and ran numerous scans-Norton does not seem to see the problem at this point, It saw a few things and fixed them , or so it thinks.

I downloaded Ad-Aware2007 and tried it, It also thinks it solved the problem.

I Then tried Spyware Doctor. It finds the numerous problems, thinks it fixes them, then they show up as quaranteed, after many scans and removal attempts I gave up
.
Then tried HiJack This and here I am.
I have also tried to manually change and remove some of the problem registry values that I could find, but they immediately change back.

Please help I am at my wits end with this. I am attaching the deckards logs.

Attached Files



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#2 teacup61

teacup61

    Bleepin' Texan!


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Posted 07 April 2008 - 04:18 PM

Hello uplandcamom,

Welcome to Bleeping Computer :thumbsup:

Please download Malwarebytes' Anti-Malware from one of these places:
http://www.majorgeeks.com/Malwarebytes_Ant...ware_d5756.html
http://www.besttechie.net/tools/mbam-setup.exe

Double Click mbam-setup.exe to install the application.

* Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select "Perform Quick Scan", then click Scan.
* The scan may take some time to finish,so please be patient.
* When the scan is complete, click OK, then Show Results to view the results.
* Make sure that everything is checked, and click Remove Selected.
* When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
* The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
* Copy&Paste the entire report in your next reply along with a fresh HijackThis log.


Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediately.

Thanks,
tea
Please make a donation so I can keep helping people just like you.
Every little bit helps! :)
You can even use your credit card! Thank you!

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Error reading poptart in Drive A: Delete kids y/n?

#3 uplandcamom

uplandcamom
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Posted 07 April 2008 - 04:56 PM

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:52:29 PM, on 4/7/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal



Hi Tea.

Thank you so very much for your help. I followed your instructions and pasted below first is the latest hijack this log which I ran after running the malwarebytes prgram. It is followed by the Malwarebytes log.

Thanks again.

Uplandcamom


Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\wmsdkns.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\ehome\mcrdsvc.exe
C:\Program Files\Intel\IntelDH\Intel® Quick Resume Technology\ELService.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Sonic\DigitalMedia Plus\DigitalMedia Archive\DMAScheduler.exe
C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
c:\windows\system\hpsysdrv.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\wmsdkns.exe,
O2 - BHO: (no name) - {00000250-0320-4dd4-be4f-7566d2314352} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {13197ace-6851-45c3-a7ff-c281324d5489} - (no file)
O2 - BHO: (no name) - {15651c7c-e812-44a2-a9ac-b467a2233e7d} - (no file)
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.7\NppBho.dll
O2 - BHO: (no name) - {4e1075f4-eec4-4a86-add7-cd5f52858c31} - (no file)
O2 - BHO: (no name) - {4e7bd74f-2b8d-469e-92c6-ce7eb590a94d} - (no file)
O2 - BHO: (no name) - {5929cd6e-2062-44a4-b2c5-2c7e78fbab38} - (no file)
O2 - BHO: (no name) - {5dafd089-24b1-4c5e-bd42-8ca72550717b} - (no file)
O2 - BHO: (no name) - {5fa6752a-c4a0-4222-88c2-928ae5ab4966} - (no file)
O2 - BHO: (no name) - {622cc208-b014-4fe0-801b-874a5e5e403a} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: (no name) - {8674aea0-9d3d-11d9-99dc-00600f9a01f1} - (no file)
O2 - BHO: (no name) - {965a592f-8efa-4250-8630-7960230792f1} - (no file)
O2 - BHO: (no name) - {9c5b2f29-1f46-4639-a6b4-828942301d3e} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: HpWebHelper - {AAAE832A-5FFF-4661-9C8F-369692D1DCB9} - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\WebHelper.dll
O2 - BHO: (no name) - {cf021f40-3e14-23a5-cba2-717765728274} - (no file)
O2 - BHO: (no name) - {fc3a74e5-f281-4f10-ae1e-733078684f3c} - (no file)
O2 - BHO: (no name) - {ffff0001-0002-101a-a3c9-08002b2f49fb} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.7\UIBHO.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [HPHUPD08] c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe
O4 - HKLM\..\Run: [DMAScheduler] c:\Program Files\Sonic\DigitalMedia Plus\DigitalMedia Archive\DMAScheduler.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Creative Detector] "C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe" /R
O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Updates From HP.lnk = C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
O4 - Global Startup: ymetray.lnk = C:\Program Files\Yahoo!\Yahoo! Music Engine\ymetray.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: Intel® Quick Resume Technology Drivers (ELService) - Intel Corporation - C:\Program Files\Intel\IntelDH\Intel® Quick Resume Technology\ELService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 11787 bytes

















Malwarebytes' Anti-Malware 1.10
Database version: 598

Scan type: Quick Scan
Objects scanned: 38397
Time elapsed: 9 minute(s), 20 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 26
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 9
Files Infected: 64

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\Interface\{04a38f6b-006f-4247-ba4c-02a139d5531c} (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{3c2d2a1e-031f-4397-9614-87c932a848e0} (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\minibugtransporter.minibugtransporterx (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{2b96d5cc-c5b5-49a5-a69d-cc0a30f9028c} (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\minibugtransporter.minibugtransporterx.1 (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{15651c7c-e812-44a2-a9ac-b467a2233e7d} (Adware.123Mania) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{622cc208-b014-4fe0-801b-874a5e5e403a} (Adware.123Mania) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{d279bc2b-a85b-4559-8fd9-ddc55f5d402d} (Adware.Batco) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{9c5b2f29-1f46-4639-a6b4-828942301d3e} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{ffff0001-0002-101a-a3c9-08002b2f49fb} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{00000250-0320-4dd4-be4f-7566d2314352} (Fake.Dropped.Malware.Renos) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{13197ace-6851-45c3-a7ff-c281324d5489} (Fake.Dropped.Malware.Renos) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{4e1075f4-eec4-4a86-add7-cd5f52858c31} (Fake.Dropped.Malware.Renos) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{4e7bd74f-2b8d-469e-92c6-ce7eb590a94d} (Fake.Dropped.Malware.Renos) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5929cd6e-2062-44a4-b2c5-2c7e78fbab38} (Fake.Dropped.Malware.Renos) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5dafd089-24b1-4c5e-bd42-8ca72550717b} (Fake.Dropped.Malware.Renos) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5fa6752a-c4a0-4222-88c2-928ae5ab4966} (Fake.Dropped.Malware.Renos) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{8674aea0-9d3d-11d9-99dc-00600f9a01f1} (Fake.Dropped.Malware.Renos) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{965a592f-8efa-4250-8630-7960230792f1} (Fake.Dropped.Malware.Renos) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{cf021f40-3e14-23a5-cba2-717765728274} (Fake.Dropped.Malware.Renos) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{fc3a74e5-f281-4f10-ae1e-733078684f3c} (Fake.Dropped.Malware.Renos) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MiniBugTransporter.MiniBugTransporterX (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MiniBugTransporter.MiniBugTransporterX.1 (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Batco (Adware.Batco) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\Bat (Adware.Batco) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Bat (Adware.Batco) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Program Files\180searchassistant (Adware.180Solutions) -> Quarantined and deleted successfully.
C:\Program Files\180solutions (Adware.180Solutions) -> Quarantined and deleted successfully.
C:\Program Files\zango (Adware.180Solutions) -> Quarantined and deleted successfully.
C:\Program Files\seekmo (Adware.180Solutions) -> Quarantined and deleted successfully.
C:\Program Files\180search assistant (Adware.180Solutions) -> Quarantined and deleted successfully.
C:\Program Files\Bat (Adware.Batco) -> Quarantined and deleted successfully.
C:\Program Files\stc (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\Program Files\Sysmnt (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\FLEOK (Fake.Dropped.Malware) -> Quarantined and deleted successfully.

Files Infected:
C:\Program Files\Common Files\Real\WeatherBug\MiniBugTransporter.dll (Adware.Minibug) -> Quarantined and deleted successfully.
C:\Program Files\180searchassistant\saap.exe (Adware.180Solutions) -> Quarantined and deleted successfully.
C:\Program Files\180searchassistant\sac.exe (Adware.180Solutions) -> Quarantined and deleted successfully.
C:\Program Files\180solutions\sais.exe (Adware.180Solutions) -> Quarantined and deleted successfully.
C:\Program Files\zango\zango.exe (Adware.180Solutions) -> Quarantined and deleted successfully.
C:\Program Files\seekmo\seekmohook.dll (Adware.180Solutions) -> Quarantined and deleted successfully.
C:\Program Files\180search assistant\180sa.exe (Adware.180Solutions) -> Quarantined and deleted successfully.
C:\Program Files\180search assistant\sau.exe (Adware.180Solutions) -> Quarantined and deleted successfully.
C:\Program Files\Bat\Bat.dll.intermediate.manifest (Adware.Batco) -> Quarantined and deleted successfully.
C:\Program Files\Bat\Bat.original (Adware.Batco) -> Quarantined and deleted successfully.
C:\Program Files\Bat\un_BatSetup_15041.exe (Adware.Batco) -> Quarantined and deleted successfully.
C:\Program Files\Bat\un_BatSetup_15041.txt (Adware.Batco) -> Quarantined and deleted successfully.
C:\Program Files\Bat\X_Bat.log (Adware.Batco) -> Quarantined and deleted successfully.
C:\Program Files\stc\csv5p070.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\Program Files\Sysmnt\Ssmgr.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\FLEOK\180ax.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\000060.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\000080.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\000090.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\avifile32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\avisynthex32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\aviwrap32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\bjam.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\bokja.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\browserad.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\cdsm32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\changeurl_30.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\didduid.ini (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\msa64chk.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\msapasrc.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\mspphe.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\123messenger.per (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\mssvr.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\ntnut.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\saiemod.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\salm.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\shdocpe.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\shdocpl.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\stcloader.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\swin32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\updatetc.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\voiceip.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\winsb.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\MSIXU.DLL (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\MSNSA32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\ntnut32.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\shdocpe.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\SIPSPI32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\WER8274.DLL (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\Installer\id53.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\180ax.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\2020search.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\2020search2.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\apphelp32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\asferror32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\asycfilt32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\athprxy32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\ati2dvaa32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\ati2dvag32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\audiosrv32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\autodisc32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\licencia.txt (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\telefonos.txt (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\textos.txt (Malware.Trace) -> Quarantined and deleted successfully.

#4 teacup61

teacup61

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Posted 07 April 2008 - 05:13 PM

Hello,

You're welcome. :thumbsup:

I see Viewpoint installed.
Viewpoint Manager is considered as foistware instead of malware since it is installed without users approval but doesn't spy or do anything "bad". This will change from what we knew in 2006; read this article: http://www.clickz.com/news/article.php/3561546
I suggest you remove the program now, if you did not install it. Go to Start > Settings > Control Panel > Add/Remove Programs and remove the following programs if present.

* Viewpoint
* Viewpoint Manager
* Viewpoint Media Player

Please run HijackThis! and click "Scan." Place checks next to the following entries, if present:

O2 - BHO: (no name) - {00000250-0320-4dd4-be4f-7566d2314352} - (no file)
O2 - BHO: (no name) - {13197ace-6851-45c3-a7ff-c281324d5489} - (no file)
O2 - BHO: (no name) - {15651c7c-e812-44a2-a9ac-b467a2233e7d} - (no file)
O2 - BHO: (no name) - {4e1075f4-eec4-4a86-add7-cd5f52858c31} - (no file)
O2 - BHO: (no name) - {4e7bd74f-2b8d-469e-92c6-ce7eb590a94d} - (no file)
O2 - BHO: (no name) - {5929cd6e-2062-44a4-b2c5-2c7e78fbab38} - (no file)
O2 - BHO: (no name) - {5dafd089-24b1-4c5e-bd42-8ca72550717b} - (no file)
O2 - BHO: (no name) - {5fa6752a-c4a0-4222-88c2-928ae5ab4966} - (no file)
O2 - BHO: (no name) - {622cc208-b014-4fe0-801b-874a5e5e403a} - (no file)
O2 - BHO: (no name) - {8674aea0-9d3d-11d9-99dc-00600f9a01f1} - (no file)
O2 - BHO: (no name) - {965a592f-8efa-4250-8630-7960230792f1} - (no file)
O2 - BHO: (no name) - {9c5b2f29-1f46-4639-a6b4-828942301d3e} - (no file)
O2 - BHO: (no name) - {cf021f40-3e14-23a5-cba2-717765728274} - (no file)
O2 - BHO: (no name) - {fc3a74e5-f281-4f10-ae1e-733078684f3c} - (no file)
O2 - BHO: (no name) - {ffff0001-0002-101a-a3c9-08002b2f49fb} - (no file)
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe


Close all browsers and other windows except for HijackThis!, and click "Fix checked".

Reboot your computer.

How is it running now please? :blink:

Thanks,
tea
Please make a donation so I can keep helping people just like you.
Every little bit helps! :)
You can even use your credit card! Thank you!

Posted Image


Error reading poptart in Drive A: Delete kids y/n?

#5 uplandcamom

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Posted 07 April 2008 - 06:20 PM

Thanks Tea.

Still no change. Here is the latest hijackthis log.


I do so appreciate all your help.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:16:33 PM, on 4/7/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\wmsdkns.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\IntelDH\Intel® Quick Resume Technology\ELService.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Sonic\DigitalMedia Plus\DigitalMedia Archive\DMAScheduler.exe
C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\wmsdkns.exe,
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.7\NppBho.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: HpWebHelper - {AAAE832A-5FFF-4661-9C8F-369692D1DCB9} - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\WebHelper.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.7\UIBHO.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [HPHUPD08] c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe
O4 - HKLM\..\Run: [DMAScheduler] c:\Program Files\Sonic\DigitalMedia Plus\DigitalMedia Archive\DMAScheduler.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Creative Detector] "C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe" /R
O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Updates From HP.lnk = C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
O4 - Global Startup: ymetray.lnk = C:\Program Files\Yahoo!\Yahoo! Music Engine\ymetray.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: Intel® Quick Resume Technology Drivers (ELService) - Intel Corporation - C:\Program Files\Intel\IntelDH\Intel® Quick Resume Technology\ELService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

--
End of file - 10186 bytes

#6 uplandcamom

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Posted 07 April 2008 - 06:44 PM

Tea. I just ran malwarebytes again and deleted the numerous infected files. Here is the malwarbytes log created at that time.

It seems as though no matter how many files are deleted they just keep coming back. :thumbsup:
Thanks again for all your help.:blink:


Malwarebytes' Anti-Malware 1.10
Database version: 598

Scan type: Quick Scan
Objects scanned: 38140
Time elapsed: 8 minute(s), 50 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 15
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 8
Files Infected: 55

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{15651c7c-e812-44a2-a9ac-b467a2233e7d} (Adware.123Mania) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{622cc208-b014-4fe0-801b-874a5e5e403a} (Adware.123Mania) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{9c5b2f29-1f46-4639-a6b4-828942301d3e} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{ffff0001-0002-101a-a3c9-08002b2f49fb} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{00000250-0320-4dd4-be4f-7566d2314352} (Fake.Dropped.Malware.Renos) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{13197ace-6851-45c3-a7ff-c281324d5489} (Fake.Dropped.Malware.Renos) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{4e1075f4-eec4-4a86-add7-cd5f52858c31} (Fake.Dropped.Malware.Renos) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{4e7bd74f-2b8d-469e-92c6-ce7eb590a94d} (Fake.Dropped.Malware.Renos) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5929cd6e-2062-44a4-b2c5-2c7e78fbab38} (Fake.Dropped.Malware.Renos) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5dafd089-24b1-4c5e-bd42-8ca72550717b} (Fake.Dropped.Malware.Renos) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5fa6752a-c4a0-4222-88c2-928ae5ab4966} (Fake.Dropped.Malware.Renos) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{8674aea0-9d3d-11d9-99dc-00600f9a01f1} (Fake.Dropped.Malware.Renos) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{965a592f-8efa-4250-8630-7960230792f1} (Fake.Dropped.Malware.Renos) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{cf021f40-3e14-23a5-cba2-717765728274} (Fake.Dropped.Malware.Renos) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{fc3a74e5-f281-4f10-ae1e-733078684f3c} (Fake.Dropped.Malware.Renos) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Program Files\180searchassistant (Adware.180Solutions) -> Quarantined and deleted successfully.
C:\Program Files\180solutions (Adware.180Solutions) -> Quarantined and deleted successfully.
C:\Program Files\zango (Adware.180Solutions) -> Quarantined and deleted successfully.
C:\Program Files\seekmo (Adware.180Solutions) -> Quarantined and deleted successfully.
C:\Program Files\180search assistant (Adware.180Solutions) -> Quarantined and deleted successfully.
C:\Program Files\stc (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\Program Files\Sysmnt (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\FLEOK (Fake.Dropped.Malware) -> Quarantined and deleted successfully.

Files Infected:
C:\Program Files\180searchassistant\saap.exe (Adware.180Solutions) -> Quarantined and deleted successfully.
C:\Program Files\180searchassistant\sac.exe (Adware.180Solutions) -> Quarantined and deleted successfully.
C:\Program Files\180solutions\sais.exe (Adware.180Solutions) -> Quarantined and deleted successfully.
C:\Program Files\zango\zango.exe (Adware.180Solutions) -> Quarantined and deleted successfully.
C:\Program Files\seekmo\seekmohook.dll (Adware.180Solutions) -> Quarantined and deleted successfully.
C:\Program Files\180search assistant\180sa.exe (Adware.180Solutions) -> Quarantined and deleted successfully.
C:\Program Files\180search assistant\sau.exe (Adware.180Solutions) -> Quarantined and deleted successfully.
C:\Program Files\stc\csv5p070.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\Program Files\Sysmnt\Ssmgr.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\FLEOK\180ax.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\avifile32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\avisynthex32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\aviwrap32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\bjam.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\bokja.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\browserad.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\cdsm32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\changeurl_30.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\didduid.ini (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\msa64chk.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\msapasrc.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\mspphe.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\123messenger.per (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\mssvr.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\ntnut.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\saiemod.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\salm.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\shdocpe.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\shdocpl.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\stcloader.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\swin32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\updatetc.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\voiceip.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\winsb.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\MSIXU.DLL (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\MSNSA32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\ntnut32.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\shdocpe.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\SIPSPI32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\WER8274.DLL (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\Installer\id53.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\180ax.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\2020search.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\2020search2.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\apphelp32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\asferror32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\asycfilt32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\athprxy32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\ati2dvaa32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\ati2dvag32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\audiosrv32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\autodisc32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\licencia.txt (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\telefonos.txt (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\textos.txt (Malware.Trace) -> Quarantined and deleted successfully.

#7 teacup61

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Posted 07 April 2008 - 06:51 PM

We'll get it. Not to worry. :thumbsup:

Could I please see an uninstall list?

Open HijackThis, click Config, click Misc Tools
Click "Open Uninstall Manager"
Click "Save List" (generates uninstall_list.txt)
Click Save, copy and paste the results in your next post.

Thanks,
tea
Please make a donation so I can keep helping people just like you.
Every little bit helps! :)
You can even use your credit card! Thank you!

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Error reading poptart in Drive A: Delete kids y/n?

#8 uplandcamom

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Posted 07 April 2008 - 06:55 PM

Here it is.


Thanks for the positive attitude. :thumbsup:






5 Card Slingo from HP Media Center (remove only)
Ad-Aware 2007
Adobe Flash Player ActiveX
Adobe Reader 7.0
Agere Systems PCI-SV92PP Soft Modem
AIM 6
AppCore
Apple Software Update
AstroPop Deluxe from HP Media Center (remove only)
AV
Barnyard Invasion from HP Media Center (remove only)
Bejeweled 2 Deluxe from HP Media Center (remove only)
Blackhawk Striker 2 from HP Media Center (remove only)
Blasterball 2 from HP Media Center (remove only)
Blasterball 2 Remix from HP Media Center (remove only)
Boggle Supreme from HP Media Center (remove only)
Bookworm Deluxe from HP Media Center (remove only)
Bounce Symphony from HP Media Center (remove only)
ccCommon
Chuzzle Deluxe from HP Media Center (remove only)
Creative MediaSource
Creative Removable Disk Manager
Creative System Information
Creative Zen Sleek Photo
Crystal Maze from HP Media Center (remove only)
Customer Experience Enhancement
Enhanced Multimedia Keyboard Solution
FATE from HP Media Center (remove only)
GearDrvs
GemMaster Mystic
Google Toolbar for Internet Explorer
High Definition Audio Driver Package - KB888111
HijackThis 2.0.2
Hotfix for Windows Media Player 10 (KB910393)
Hotfix for Windows XP (KB893357)
Hotfix for Windows XP (KB906569)
Hotfix for Windows XP (KB935448)
HP Boot Optimizer
HP Deskjet Printer Preload
HP DigitalMedia Archive
HP Document Viewer 5.3
HP DVD Play 1.0
HP Game Console and games
HP Imaging Device Functions 6.0
HP Photosmart 330,380,420,470,7800,8000,8200 Series
HP Photosmart Cameras 5.0
HP Photosmart for Media Center PC
HP Photosmart Premier Software 6.0
HP PSC & OfficeJet 5.3.A
HP PSC & OfficeJet 5.3.B
HP Rhapsody
HP Software Update
HP Solution Center & Imaging Support Tools 5.3
HP Web Helper
Insaniquarium Deluxe from HP Media Center (remove only)
Intel Matrix Storage Manager
Intel® PRO Network Connections Drivers
Intel® Quick Resume Technology Drivers
Intel® Quick Resume Technology Drivers
Intel® Viiv™ Software
J2SE Runtime Environment 5.0 Update 5
Java™ 6 Update 2
Lemonade Tycoon 2 from HP Media Center (remove only)
Lexibox Deluxe from HP Media Center (remove only)
LimeWire 4.16.2
LiveUpdate 3.2 (Symantec Corporation)
LiveUpdate Notice (Symantec Corporation)
Mah Jong Quest from HP Media Center (remove only)
Malwarebytes' Anti-Malware
Microsoft .NET Framework 1.0 Hotfix (KB930494)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft Money 2006
Microsoft Office 2003 Edition 60 Days Trial Welcome Tour
Microsoft Office PowerPoint 2003 Step by Step
Microsoft Office Standard Edition 2003
Microsoft Works
Mozilla Firefox (2.0.0.13)
MP3-WAV Converter version 7.5.0.1
MSXML 4.0 SP2 (KB936181)
muvee autoProducer 4.5
muvee autoProducer unPlugged 1.2
Netscape Browser (remove only)
Norton 360
Norton 360
Norton 360
Norton 360
Norton 360 (Symantec Corporation)
Norton 360 Help
Norton Confidential Browser Component
Norton Confidential Web Authentification Component
Norton Confidential Web Protection Component
NVIDIA Drivers
Otto
PC-Doctor 5 for Windows
Polar Bowler from HP Media Center (remove only)
Polar Golfer from HP Media Center (remove only)
Puzzle Express from HP Media Center (remove only)
Python 2.2 pywin32 extensions (build 203)
Python 2.2.3
Quicken 2006
QuickTime
RealPlayer
Realtek High Definition Audio Driver
Ricochet Lost Worlds from HP Media Center (remove only)
SCRABBLE from HP Media Center (remove only)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB905915)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921503)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933729)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB937143)
Security Update for Windows XP (KB937894)
Security Update for Windows XP (KB938127)
Security Update for Windows XP (KB938829)
Security Update for Windows XP (KB939653)
Security Update for Windows XP (KB941202)
Security Update for Windows XP (KB941568)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB941644)
Security Update for Windows XP (KB942615)
Security Update for Windows XP (KB943055)
Security Update for Windows XP (KB943460)
Security Update for Windows XP (KB943485)
Security Update for Windows XP (KB944533)
Security Update for Windows XP (KB944653)
Security Update for Windows XP (KB946026)
Shooting Stars Pool from HP Media Center (remove only)
Shrek 2 Ogre Bowler from HP Media Center (remove only)
Sid Meier's Civilization 4 Gold
Slingo Deluxe from HP Media Center (remove only)
Snowboard SuperJam from HP Media Center (remove only)
Sonic Express Labeler
Sonic MyDVD Plus
Sonic RecordNow Audio
Sonic RecordNow Copy
Sonic RecordNow Data
Sonic Update Manager
SPBBC 32bit
Spyware Doctor 5.5
Super Granny from HP Media Center (remove only)
SuppSoft
Symantec KB-DocID:2003093015493306
Symantec Technical Support Controls
SymNet
The Battle for Middle-earth ™ II
The Lord of the Rings, The Rise of the Witch-king
Tradewinds from HP Media Center (remove only)
Update for Windows Media Player 10 (KB913800)
Update for Windows Media Player 10 (KB926251)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB908531)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB927891)
Update for Windows XP (KB930916)
Update for Windows XP (KB931836)
Update for Windows XP (KB933360)
Update for Windows XP (KB936357)
Update for Windows XP (KB938828)
Update for Windows XP (KB942763)
Update for Windows XP (KB942840)
Update for Windows XP (KB946627)
Updates from HP (remove only)
WebEx
WildTangent Web Driver
Windows Installer 3.1 (KB893803)
Windows Media Format Runtime
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB883667
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890175
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB892050
Windows XP Hotfix - KB893066
Windows XP Media Center Edition 2005 KB908250
Zuma Deluxe from HP Media Center (remove only)

#9 teacup61

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Posted 07 April 2008 - 06:57 PM

Hi,

You're welcome. :thumbsup:

Do you know what that "AV" entry is? :blink:
Please make a donation so I can keep helping people just like you.
Every little bit helps! :)
You can even use your credit card! Thank you!

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Error reading poptart in Drive A: Delete kids y/n?

#10 uplandcamom

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Posted 07 April 2008 - 07:05 PM

I have no idea. Here is the uninstall command for it on hijackthis.



MsiExec.exe /I{F4DB525F-A986-4249-B98B-42A8066251CA}

#11 teacup61

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Posted 07 April 2008 - 07:33 PM

Hi there,

Let's do some manual deletions and see if it goes this way :

Delete the following folders :

C:\Program Files\180searchassistant
C:\Program Files\180solutions
C:\Program Files\zango
C:\Program Files\seekmo
C:\Program Files\180search assistant
C:\Program Files\stc
C:\Program Files\Sysmnt
C:\WINDOWS\FLEOK

Reboot after you finish, then run the scan again, please. :thumbsup:

tea
Please make a donation so I can keep helping people just like you.
Every little bit helps! :)
You can even use your credit card! Thank you!

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Error reading poptart in Drive A: Delete kids y/n?

#12 uplandcamom

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Posted 07 April 2008 - 07:54 PM

Before I even closed the file they were back. I even tried rushing to the recycle bin and emptying it after each one, only to have them magically appear right back where they came from.

Should I even bother to reboot? I can't seem to change or delete anything. It all comes right back Ugh!!

#13 teacup61

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Posted 07 April 2008 - 09:49 PM

Hello,

This tool is not a toy. If used the wrong way you could trash your computer. Please use only under direction of a Helper. If you decide to do so anyway, please do not blame me or ComboFix.

1. Download this file - combofix.exe
http://download.bleepingcomputer.com/sUBs/ComboFix.exe
http://www.forospyware.com/sUBs/ComboFix.exe
http://subs.geekstogo.com/ComboFix.exe
2. Double click combofix.exe & follow the prompts.
3. When finished, it will produce a log for you. Post that log in your next reply please, along with a new HijackThis log.

Note:
Do not mouseclick combofix's window while it's running. That may cause it to stall.

Thanks,
tea
Please make a donation so I can keep helping people just like you.
Every little bit helps! :)
You can even use your credit card! Thank you!

Posted Image


Error reading poptart in Drive A: Delete kids y/n?

#14 uplandcamom

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Posted 07 April 2008 - 11:35 PM

Hi Tea. Well I did as you instructed and I could not get combofix to run. I tried all three links and it seems to install fine and it tries to run but gets shot down every time. :thumbsup: This thing is really nasty!

I tried to save some jpeg files to an external hard drive and it may have killed it. I really wanted to save my picture files but I am now afraid that it may have attached to some of those files as well. It's like armageddon for my PC so sad :blink:

I think I have no choice but to reformat. What do you think?

#15 teacup61

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Posted 08 April 2008 - 02:14 PM

No, not yet please! :thumbsup: ComboFix likely wouldn't run because of a glitch in it, so let's try one more tool. Besides, I'm stubborn....way stubborn, and I don't want you to lose your pictures if it can be avoided!

Please print these instructions or copy them to Notepad (or another word processor), and save it for easier reference. This is because we will be in Safe Mode during the fix and you won’t be able to access the Internet to view these instructions.

Please download AVG Anti-Spyware Free Edition and save that file to your desktop.

This is a 30-day trial of the program -- This means that after 30 days the "background guard" protection will be de-activated. However, this version can continue to be manually updated and used as an on-demand scanner forever.
  • Once you have downloaded AVG Anti-Spyware, locate the icon on the desktop and double-click it to launch the setup program.
  • Once the setup is complete you will need to run AVG Anti-Spyware and update the definition files.
  • On the top of the main screen select the "Update" icon, then under the "Manual update" section click the "Start update" button.
  • The update will start and a progress bar will show the updates being installed.
  • Once the update has completed (the progress bar will display "Update successful!") select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
  • Once in the "Settings" screen:
    • Click on "Recommended actions" -> select "Quarantine".
    • Under "Reports:" -> select "Do not automatically generate reports".
  • Close AVG Anti-Spyware. Please do NOT run a scan yet!
Next, please reboot your computer into Safe Mode by doing the following:
  • Reboot your computer.
  • After hearing your computer beep once during startup, but just before the Windows icon appears, begin tapping the F8 key on your keyboard. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, reboot the computer and try again.
  • Instead of Windows loading as normal, a menu should appear.
  • Using the arrow keys on the keyboard, scroll to and select the "Safe Mode" menu item, and then press "Enter".
Then please run a scan with AVG Anti-Spyware:

IMPORTANT: Do NOT open any other windows or programs while AVG Anti-Spyware is scanning, it may interfere with the scanning process.
  • Launch AVG Anti-Spyware by double-clicking the icon on your desktop.
  • Select the "Scanner" icon at the top and then the "Scan" tab. Click on "Complete System Scan".
  • AVG Anti-Spyware will now begin the scanning process, be patient this may take a little time.
  • Once the scan is complete do the following:
    • If you have any infections you will prompted, then select the "Apply all actions" button, AVG Anti-Spyware will then display "All actions have been applied" on the right hand side.
    • Next select the "Save Report" button at the bottom.
    • Then select the "Save report as" button in the lower left hand corner of the screen and save it as a text file on your system (make sure to remember where you saved that file, this is important!).
  • Close AVG Anti-Spyware and reboot your system normally into Windows. Please post the contents of the AVG Anti-Spyware report in your next reply, along with a new HijackThis log.
As always, let me know how you come out. :blink:

Thanks,
tea
Please make a donation so I can keep helping people just like you.
Every little bit helps! :)
You can even use your credit card! Thank you!

Posted Image


Error reading poptart in Drive A: Delete kids y/n?




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