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Cant Run Antivirus, Hijackthis Or Any Other Program Like That


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3 replies to this topic

#1 itsari

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Posted 07 April 2008 - 06:44 AM

i had nod32, and it just stopped working a week ago.
cant run hijackthis, cant install any other antivirus.
cant run in safemode.
plz help me.
thx

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#2 Teenage.Zombiee

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Posted 07 April 2008 - 08:04 AM

Hello and welcome to BC itsari

Do you get any kind of error message when trying to run these programs?

Teenage.Zombiee is back ! :halloween:


#3 itsari

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Posted 07 April 2008 - 11:04 AM

the error says its not a valid win32 application.
i did an online scan with BitDefender
mdelk.exe Infected with: Win32.Bagle.SUQ@mm. cant delete it no matter what.

#4 quietman7

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Posted 07 April 2008 - 11:54 AM

Some types of malware will specifically attack and disable HijackThis and other security tools.

Please read the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log". There are instructions for downloading and running Deckard's System Scanner (DSS) which will create a hijackthis log for you, or automatically download and install the most current version of HijackThis if it's not already installed on your computer.

When you have done that, post your log in the HijackThis Logs and Malware Removal forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. An expert will analyze your log and reply with instructions advising you what to fix. After doing this, we would appreciate if you post a link to your log back here so we know that your getting help from the HJT Team.
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