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Hp Breaking Down


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#1 ///

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Posted 06 April 2008 - 11:42 PM

My HP vista is breaking down:
1. Programs suddenly disappear.
2. Tray app error
3. Keyboard shortcuts don't work anymore.
4. much more please help

It has 2 gig RAM
AMD live
400 gig HDD
Please help :huh:

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#2 usasma

usasma

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Posted 07 April 2008 - 05:54 AM

The first thing to try is the Startup Repair tool: http://www.bleepingcomputer.com/tutorials/repair-windows-with-windows-startup-repair/

After that, take a look in your Event Viewer for errors. Look specifically in the Application and System logfiles in the Windows logs section. To do this, go to Start and type in "eventvwr.msc" (without the quotes) and press Enter.

The System errors are the most serious, but the Application errors can have faults here also. Try to link the times of the problems to the time of the errors.

Finally, I'd also suggest a few free online scans to rule out malware: Be advised that some of these scanners will pickup things in "quarantine" from other anti-virus programs - so review the results carefully:

http://housecall.trendmicro.com
http://www.pandasecurity.com/homeusers/solutions/activescan/
http://www.kaspersky.com/virusscanner
http://www.bitdefender.com/scan8/ie.html
http://support.f-secure.com/enu/home/ols.shtml
http://us.mcafee.com/root/mfs/default.asp
http://onlinescan.avast.com/
http://ca.com/us/securityadvisor/virusinfo/scan.aspx
http://www.eset.com/onlinescan/



If it turns out that you've got an infection, I'd suggest posting over in the "Am I Infected?" forum located here: http://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 ///

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Posted 07 April 2008 - 05:15 PM

Okay, thanks I'll try that :huh: I use norton

Edited by ///, 07 April 2008 - 05:35 PM.





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