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Hp Breaking Down

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#1 ///


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Posted 06 April 2008 - 11:42 PM

My HP vista is breaking down:
1. Programs suddenly disappear.
2. Tray app error
3. Keyboard shortcuts don't work anymore.
4. much more please help

It has 2 gig RAM
AMD live
400 gig HDD
Please help :huh:

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#2 usasma


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Posted 07 April 2008 - 05:54 AM

The first thing to try is the Startup Repair tool: http://www.bleepingcomputer.com/tutorials/repair-windows-with-windows-startup-repair/

After that, take a look in your Event Viewer for errors. Look specifically in the Application and System logfiles in the Windows logs section. To do this, go to Start and type in "eventvwr.msc" (without the quotes) and press Enter.

The System errors are the most serious, but the Application errors can have faults here also. Try to link the times of the problems to the time of the errors.

Finally, I'd also suggest a few free online scans to rule out malware: Be advised that some of these scanners will pickup things in "quarantine" from other anti-virus programs - so review the results carefully:


If it turns out that you've got an infection, I'd suggest posting over in the "Am I Infected?" forum located here: http://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

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#3 ///

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Posted 07 April 2008 - 05:15 PM

Okay, thanks I'll try that :huh: I use norton

Edited by ///, 07 April 2008 - 05:35 PM.

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