Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Non-stop Popups


  • Please log in to reply
8 replies to this topic

#1 amyb

amyb

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Local time:08:47 AM

Posted 06 April 2008 - 11:06 PM

When I am using my computer, I am always fighting numerous popups.

Here is one website that pops up: <http://www.rebateprocessortools.com/?ref=&cid=CD25092>

here is another: <http://blogfantasy.smacchat.com/>

and another: <http://www.wholesomerewards.com/BJNPa61dd8627?sud=5903>

I get various others. Seems like they are always changing. I have ran AVG and adaware and I still get these popups. I also have IE popup blocker turned on and on the highest setting. I am also constantly getting a warning from AVG of tracking cookies in my C:\documents and settings\amy\cookies file. Tried to put some screenshots in here but couldn't figure out how. =( Not sure where to go from here.

Edited by Orange Blossom, 06 April 2008 - 11:14 PM.
Deactivated hot links. ~ OB


BC AdBot (Login to Remove)

 


#2 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,486 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:11:47 AM

Posted 07 April 2008 - 12:19 PM

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Acan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Please download ATF Cleaner by Atribune & save it to your desktop. DO NOT use yet.
Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here and unzip into the program's folder.)
  • Under the "Configuration and Preferences", click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#3 amyb

amyb
  • Topic Starter

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Local time:08:47 AM

Posted 08 April 2008 - 09:51 AM

Thank you for the instructions. I have completed 2 of the 3 scans. The last one I started before I left for work this morning. When I get home tonight I will post all logs for these scans. Unfortunately, after the first 2 scans, the computer was still suffering from popups. Hopefully this last scan will clean it up.

Also, when trying to boot in safe mode, it hangs on something called agp...sys can't think of the exact name. I was able to boot in safe mode using msconfig. Not sure if this is normal or not...thanks for your help.

#4 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,486 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:11:47 AM

Posted 08 April 2008 - 01:54 PM

When trying to boot in safe mode, it hangs on agp.sys

Sounds like a video driver problem.

If you try to restart your computer in Safe mode, your computer may stop responding (hang) when Windows XP tries to load the Agp440.sys service.

Problems when Windows XP tries to load the Agp440.sys service

I was able to boot in safe mode using msconfig

Using MSConfig to access (force) safe mode when there is malware on your system could have disastrous results and render your computer unbootable. Some types of malware can delete or alter the safeboot key in the registry resulting in the inability to reboot fully into safe mode or back to normal mode. The Safeboot option modifies the Boot.ini file and you may be locked in a continuous reboot loop afterwards where you cannot get back to MSConfig and undo your selection. See "Booting into Safe Mode safely".
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#5 amyb

amyb
  • Topic Starter

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Local time:08:47 AM

Posted 08 April 2008 - 05:12 PM

Here is my MBAM log:

Malwarebytes' Anti-Malware 1.10
Database version: 598

Scan type: Quick Scan
Objects scanned: 32999
Time elapsed: 7 minute(s), 48 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 7
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 3
Files Infected: 3

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\Typelib\{566dede9-9ed8-45da-9be6-9b2eeab17f49} (Adware.Mirar) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\BO1jiZmwnF2zhi (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\MediaHoldings (Adware.PlayMP3Z) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Mirar (AdWare.Mirar) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\PlayMP3 (Adware.PlayMP3Z) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\FBrowsingAdvisor (Trojan.FBrowsingAdvisor) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\xInsiDERexe (Adware.Agent) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\Software\Mozilla\Firefox\Extensions\{59a40ac9-e67d-4155-b31d-4b7330fcd2d6} (Adware.PurityScan) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Program Files\nvcoi (Trojan.Stars) -> Quarantined and deleted successfully.
C:\Program Files\FBrowserAdvisor (Trojan.FBrowsingAdvisor) -> Quarantined and deleted successfully.
C:\Program Files\CPV (Trojan.Downloader) -> Quarantined and deleted successfully.

Files Infected:
C:\regxpcom.exe (Trojan.FBrowsingAdvisor) -> Quarantined and deleted successfully.
C:\Program Files\nvcoi\mst.stt (Trojan.Stars) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\core.cache.dsk (Malware.Trace) -> Delete on reboot.

#6 amyb

amyb
  • Topic Starter

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Local time:08:47 AM

Posted 08 April 2008 - 05:15 PM

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 04/08/2008 at 08:08 AM

Application Version : 4.0.1154

Core Rules Database Version : 3432
Trace Rules Database Version: 1424

Scan type : Complete Scan
Total Scan Time : 02:15:42

Memory items scanned : 174
Memory threats detected : 0
Registry items scanned : 7224
Registry threats detected : 0
File items scanned : 140093
File threats detected : 11

Adware.Tracking Cookie
C:\Documents and Settings\Amy\Cookies\amy@atdmt[2].txt
C:\Documents and Settings\Amy\Cookies\amy@ads.revsci[1].txt
C:\Documents and Settings\Amy\Cookies\amy@apmebf[1].txt
C:\Documents and Settings\Amy\Cookies\amy@ad.yieldmanager[2].txt
C:\Documents and Settings\Amy\Cookies\amy@adprofile[1].txt
C:\Documents and Settings\Amy\Cookies\amy@display.wjadserver[1].txt
C:\Documents and Settings\Amy\Cookies\amy@keywordmax[1].txt
C:\Documents and Settings\Amy\Cookies\amy@doubleclick[1].txt
C:\Documents and Settings\Amy\Cookies\amy@advertising[1].txt
C:\Documents and Settings\Amy\Cookies\amy@adopt.euroclick[1].txt
C:\Documents and Settings\Amy\Cookies\amy@fastclick[2].txt

I am still getting popups. Seems like they have slowed down but not stopped completely.

#7 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,486 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:11:47 AM

Posted 08 April 2008 - 07:26 PM

Please print out and follow the instructions for using SDFix in BC's self-help tutorial "How to use SDFix".
-- When using this tool, you must use the Administrator's account or an account with "Administrative rights"
-- Disconnect from the Internet and temporarily disable your anti-virus and any anti-malware real time protection before performing a scan.

When done, the SDFix report log will open in notepad and automatically be saved in the SDFix folder as Report.txt. Please copy and paste the contents of Report.txt in your next reply. Be sure to renable you anti-virus and and other security programs before connecting to the Internet.
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#8 amyb

amyb
  • Topic Starter

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Local time:08:47 AM

Posted 12 April 2008 - 03:04 PM

After looking at the Microsoft website regarding agp440, I was still unable to run in safe mode. I cannot get to the recovery window. Thankfully, all my important data is on an external hard drive so I wiped out my computer and started over. All is fresh now, but thanks for your help!

#9 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,486 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:11:47 AM

Posted 13 April 2008 - 07:22 AM

You're welcome.

With some types of malware infections, sometimes wiping the computer clean and starting over is the best solution.

To protect yourself against malware and reduce the potential for re-infection, be sure to read:
"Simple and easy ways to keep your computer safe".
"How did I get infected?, With steps so it does not happen again!".
"Best Practices - Internet Safety for 2008".
"Hardening Windows Security - Part 1 & Part 2".
"IE Recommended Minimal Security Settings".
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users