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Csrss Worm/malware?


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#1 blastarama

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Posted 05 April 2008 - 12:56 PM

Hi there, new member but I have browsed the site for some time fixing various things on my PC. Good work all, thanks for all my previous success in removeal of various items.

I previously used the below two methods (in italic) to remove a virus from my PC however it did not shift this csrss one when I used it this time. I have run several other anti spyware programs too and none are picking it up. I have read up some stuff on it I know there is a virus of some kind as the program is shown twice in windows task manager. Any ideas how to get rid of this one let me know, I read its purpose is to gain paswwords bank details etc its blocked by my firewall so I hope that information is not getting out.

Cheers

boopme
Feb 9 2008, 08:20 PM
Hello and welcome ,please do this first.

NOTE: all blue wording are links to instructions or tools
First you will need to follow the instructions in our Tutorial
How to remove the Smitfraud / Generic Zlob

Now Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining.
Click the "Close" button to leave the control center screen and exit the program.
DO NOT run yet.

Now reboot into Safe Mode:
Safe Mode Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or the Opera browser click on that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.

Click Exit on the Main menu to close the program.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.

Please ask any needed questions,post logs and Let us know how your PC in running now.


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#2 boopme

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Posted 05 April 2008 - 05:37 PM

Could you post the log from the last paragraph of the SAS scan,please.
Also the Report from the smitfraud,The report can be found at the root of the system drive, usually at C:\rapport.txt.
Are you using XP?

Can you firnd the path to this. Note: The GOOD csrss.exe file is located in the folder C:\Windows\System32

Csrss stands for client/server run-time subsystem and is an essential subsystem that must be running at all times.
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