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Malware(not Sure What Type)

  • This topic is locked This topic is locked
2 replies to this topic

#1 tammydisharoon


  • Members
  • 1 posts
  • Local time:05:04 PM

Posted 05 April 2008 - 10:13 AM

I have run AdAware, Spybot until nothing came back, still can't get rid of the popups. Please help. If I need to I will restart my computer from factory settings but I don't know how to do that either. Thanks!

Deckard's System Scanner v20071014.68
Run by Compaq_Owner on 2008-04-04 22:25:21
Computer is in Normal Mode.

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.

-- Last 5 Restore Point(s) --
129: 2008-04-05 03:25:30 UTC - RP174 - Deckard's System Scanner Restore Point
128: 2008-04-05 00:19:31 UTC - RP173 - System Checkpoint
127: 2008-04-03 23:13:29 UTC - RP172 - Software Distribution Service 3.0
126: 2008-04-02 23:30:35 UTC - RP171 - Software Distribution Service 3.0
125: 2008-03-31 01:21:33 UTC - RP170 - System Checkpoint

-- First Restore Point --
1: 2008-01-28 00:31:05 UTC - RP46 - System Checkpoint

Backed up registry hives.
Performed disk cleanup.

Total Physical Memory: 384 MiB (512 MiB recommended).

-- HijackThis Clone ------------------------------------------------------------

Emulating logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2008-04-04 22:27:13
Platform: Windows XP Service Pack 2 (5.01.2600)
MSIE: Internet Explorer (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jucheck.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe
C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Documents and Settings\Compaq_Owner\Desktop\dss.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
F2 - REG:system.ini: UserInit=userinit.exe,
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {0CF7740A-0351-49DB-A49F-12FAE919D7D9} - C:\WINDOWS\system32\jkklk.dll (file missing)
O2 - BHO: (no name) - {4DDFDE9C-3E7A-61FF-7A00-3CB60E4CA3CD} - C:\WINDOWS\system32\qiyvgmfw.dll (file missing)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {586C9EF2-8265-4BB5-A66A-E278BD5D2F28} - C:\WINDOWS\system32\awtsp.dll (file missing)
O2 - BHO: {46381ebc-0cd0-2b29-7394-0a8101a13bc5} - {5cb31a10-18a0-4937-92b2-0dc0cbe18364} - C:\WINDOWS\system32\rkwqhxpu.dll (file missing)
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [WinAntiSpyware 2006 Free] "C:\Program Files\WinAntiSpyware 2006 Free\was6.exe" /min
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [SiSPower] Rundll32.exe SiSPower.dll,ModeAgent
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Nero\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [NBKeyScan] "C:\Program Files\Nero\Nero8\Nero BackItUp\NBKeyScan.exe"
O4 - HKLM\..\RunOnce: [SpybotDeletingA4401] command /c del "C:\WINDOWS\system32\drivers\core.cache.dsk"
O4 - HKLM\..\RunOnce: [SpybotDeletingC5853] cmd /c del "C:\WINDOWS\system32\drivers\core.cache.dsk"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [IndxStoreSvr_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe" ASO-616B5711-6DAE-4795-A05F-39A1E5104020
O4 - HKCU\..\RunOnce: [SpybotDeletingB4483] command /c del "C:\WINDOWS\system32\drivers\core.cache.dsk"
O4 - HKCU\..\RunOnce: [SpybotDeletingD3116] cmd /c del "C:\WINDOWS\system32\drivers\core.cache.dsk"
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Global Startup: Compaq Connections.lnk = C:\Program Files\Compaq Connections\6750491\Program\Compaq Connections.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://fpdownload.macromedia.com/get/shock...director/sw.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://download.microsoft.com/download/5/b...heckControl.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photo.walgreens.com/WalgreensActivia.cab
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx2.hotmail.com/mail/w2/resources/MSNPUpld.cab
O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - http://upload.facebook.com/controls/Facebo...toUploader3.cab
O16 - DPF: {6B75345B-AA36-438A-BBE6-4078B4C6984D} (HpProductDetection Class) - http://h20270.www2.hp.com/ediags/gmn2/inst...ctDetection.cab
O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} (ScorchPlugin Class) - http://www.sibelius.com/download/software/...tiveXPlugin.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab
O18 - Protocol: ms-itss - {0A9007C0-4076-11D3-8789-0000F8105754} - C:\Program Files\Common Files\Microsoft Shared\Information Retrieval\msitss.dll
O20 - Winlogon Notify: awtuspp - C:\WINDOWS\system32\awtuspp.dll (file missing)
O20 - Winlogon Notify: gebbxvt - C:\WINDOWS\system32\gebbxvt.dll (file missing)
O20 - Winlogon Notify: jkklk - C:\WINDOWS\system32\jkklk.dll (file missing)
O23 - Service: Adobe Active File Monitor V6 (AdobeActiveFileMonitor6.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Nero BackItUp Scheduler 3 - Unknown owner - C:\Program Files\Nero\Nero8\Nero
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

End of file - 9429 bytes

-- File Associations -----------------------------------------------------------

All associations okay.

-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------

R1 irenumm - c:\windows\system32\drivers\irenumm.sys
R3 Iviaspi (IVI ASPI Shell) - c:\windows\system32\drivers\iviaspi.sys <Not Verified; InterVideo, Inc.; InterVideo ASPI Shell>
R3 Pfc (Padus ASPI Shell) - c:\windows\system32\drivers\pfc.sys <Not Verified; Padus, Inc.; Padus® ASPI Shell>

S1 intelppm (Intel Processor Driver) - c:\windows\system32\drivers\intelppm.sys (file missing)
S3 smserial - c:\windows\system32\drivers\smserial.sys (file missing)

-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------

R2 Apple Mobile Device - "c:\program files\common files\apple\mobile device support\bin\applemobiledeviceservice.exe" <Not Verified; Apple, Inc.; Apple Mobile Device Service>
R2 Nero BackItUp Scheduler 3 - c:\program files\nero\nero8\nero backitup\nbservice.exe

S3 FLEXnet Licensing Service - "c:\program files\common files\macrovision shared\flexnet publisher\fnplicensingservice.exe" <Not Verified; Macrovision Europe Ltd.; FLEXnet Publisher (32 bit)>

-- Device Manager: Disabled ----------------------------------------------------

Class GUID: {4D36E96E-E325-11CE-BFC1-08002BE10318}
Device ID: ROOT\MONITOR\0000
Manufacturer: Hewlett-Packard

-- Scheduled Tasks -------------------------------------------------------------

2008-04-04 17:02:54 330 --ah----- C:\WINDOWS\Tasks\MP Scheduled Scan.job
2008-04-04 16:59:26 476 --a------ C:\WINDOWS\Tasks\SDMsgUpdate (TE).job
2008-03-30 18:10:00 278 --a------ C:\WINDOWS\Tasks\Uniblue SpyEraser Nag.job
2008-03-20 11:15:01 284 --a------ C:\WINDOWS\Tasks\AppleSoftwareUpdate.job
2008-01-29 20:46:58 352 --a------ C:\WINDOWS\Tasks\Uniblue SpyEraser.job
2007-05-23 15:36:56 402 --ah----- C:\WINDOWS\Tasks\MP Scheduled Quick Scan.job

-- Files created between 2008-03-04 and 2008-04-04 -----------------------------

2008-03-30 21:40:45 0 d-------- C:\Documents and Settings\Compaq_Owner\.housecall6.6

-- Find3M Report ---------------------------------------------------------------

2008-03-31 07:06:11 0 d-------- C:\Program Files\microsoft frontpage
2008-03-18 19:25:15 0 d-------- C:\Documents and Settings\Compaq_Owner\Application Data\Image Zone Express
2008-03-02 22:41:56 0 d-------- C:\Documents and Settings\Compaq_Owner\Application Data\U3
2008-02-23 15:17:32 0 d-------- C:\Documents and Settings\Compaq_Owner\Application Data\Nero
2008-02-23 15:15:18 0 d-------- C:\Program Files\Common Files\Nero
2008-02-23 15:13:04 0 d-------- C:\Program Files\Nero
2008-02-23 15:13:04 0 d-------- C:\Program Files\Common Files
2008-02-16 20:12:35 0 d-------- C:\Program Files\Temporary
2008-02-16 20:12:33 0 d-------- C:\Program Files\Dot1XCfg
2008-01-29 18:49:24 246465 --ahs---- C:\WINDOWS\system32\pstwa.bak2
2008-01-27 19:32:27 6523 --ahs---- C:\WINDOWS\system32\pstwa.bak1

-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{0CF7740A-0351-49DB-A49F-12FAE919D7D9}]

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{4DDFDE9C-3E7A-61FF-7A00-3CB60E4CA3CD}]

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{586C9EF2-8265-4BB5-A66A-E278BD5D2F28}]

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{5cb31a10-18a0-4937-92b2-0dc0cbe18364}]

"SunJavaUpdateSched"="C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe" [02/25/2005 04:54 PM]
"hpsysdrv"="c:\windows\system\hpsysdrv.exe" [05/07/1998 06:04 PM]
"AGRSMMSG"="AGRSMMSG.exe" [06/29/2004 07:06 PM C:\WINDOWS\AGRSMMSG.exe]
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [02/25/2005 05:07 PM]
"Recguard"="C:\WINDOWS\SMINST\RECGUARD.EXE" [04/14/2004 10:43 PM]
"PS2"="C:\WINDOWS\system32\ps2.exe" []
"LSBWatcher"="c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe" [10/14/2004 11:54 PM]
"AlcxMonitor"="ALCXMNTR.EXE" [09/07/2004 10:47 PM C:\WINDOWS\ALCXMNTR.EXE]
"WinAntiSpyware 2006 Free"="C:\Program Files\WinAntiSpyware 2006 Free\was6.exe" []
"Windows Defender"="C:\Program Files\Windows Defender\MSASCui.exe" [11/03/2006 08:20 PM]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [12/11/2007 11:56 AM]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [12/11/2007 01:10 PM]
"HP Software Update"="C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" [09/13/2004 04:49 PM]
"SiSPower"="SiSPower.dll" [04/12/2005 11:31 AM C:\WINDOWS\system32\SiSPower.dll]
"NeroFilterCheck"="C:\Program Files\Common Files\Nero\Lib\NeroCheck.exe" [03/01/2007 03:57 PM]
"NBKeyScan"="C:\Program Files\Nero\Nero8\Nero BackItUp\NBKeyScan.exe" [12/03/2007 03:21 PM]

"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [08/04/2004 01:00 PM]
"IndxStoreSvr_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}"="C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe" [12/13/2007 08:10 PM]

"SpybotDeletingB4483"=command /c del "C:\WINDOWS\system32\drivers\core.cache.dsk"
"SpybotDeletingD3116"=cmd /c del "C:\WINDOWS\system32\drivers\core.cache.dsk"

"SpybotDeletingA4401"=command /c del "C:\WINDOWS\system32\drivers\core.cache.dsk"
"SpybotDeletingC5853"=cmd /c del "C:\WINDOWS\system32\drivers\core.cache.dsk"

"DWQueuedReporting"="C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Compaq Connections.lnk - C:\Program Files\Compaq Connections\6750491\Program\Compaq Connections.exe [2/25/2005 5:17:07 PM]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\awtuspp]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\gebbxvt]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\jkklk]

"Authentication Packages"= msv1_0 C:\\WINDOWS\\system32\\awtsp

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Office.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Microsoft Office.lnk
backup=C:\WINDOWS\pss\Microsoft Office.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Photo Downloader]
"C:\Program Files\Adobe\Photoshop Elements 6.0\apdproxy.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SystemOptimizer]
rundll32.exe "C:\WINDOWS\system32\ixbektws.dll",forkonce

AutoRun\command- C:\WINDOWS\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL Info.exe protect.ed 480 480

-- Hosts ----------------------------------------------------------------------- 007guard.com www.007guard.com 008i.com 008k.com www.008k.com 00hq.com www.00hq.com 010402.com 032439.com www.032439.com

7873 more entries in hosts file.

-- End of Deckard's System Scanner: finished at 2008-04-04 22:27:47 ------------

Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.

-- System Information ----------------------------------------------------------

Microsoft Windows XP Home Edition (build 2600) SP 2.0
Architecture: X86; Language: English

CPU 0: AMD Athlon™ 64 Processor 3400+
Percentage of Memory in Use: 65%
Physical Memory (total/avail): 383.48 MiB / 131.42 MiB
Pagefile Memory (total/avail): 920.54 MiB / 662.1 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1919.61 MiB

C: is Fixed (NTFS) - 180.9 GiB total, 153.16 GiB free.
D: is Fixed (FAT32) - 5.4 GiB total, 0.7 GiB free.
E: is CDROM (No Media)
F: is CDROM (No Media)
G: is Removable (No Media)
H: is Removable (No Media)
I: is Removable (No Media)
J: is Removable (No Media)

\\.\PHYSICALDRIVE0 - ST3200822A - 186.31 GiB - 2 partitions
\PARTITION0 - Unknown - 5.41 GiB - D:
\PARTITION1 (bootable) - Installable File System - 180.9 GiB - C:

\\.\PHYSICALDRIVE2 - Generic USB CF Reader USB Device

\\.\PHYSICALDRIVE4 - Generic USB MS Reader USB Device

\\.\PHYSICALDRIVE1 - Generic USB SD Reader USB Device

\\.\PHYSICALDRIVE3 - Generic USB SM Reader USB Device

-- Security Center -------------------------------------------------------------

AUOptions is scheduled to auto-install.
Windows Internal Firewall is enabled.

FirstRunDisabled is set.


"C:\\Program Files\\Real\\RealPlayer\\realplay.exe"="C:\\Program Files\\Real\\RealPlayer\\realplay.exe:*:Enabled:RealPlayer"
"C:\\Program Files\\Compaq Connections\\6750491\\Program\\Compaq Connections.exe"="C:\\Program Files\\Compaq Connections\\6750491\\Program\\Compaq Connections.exe:*:Disabled:BackWeb for Presario"
"C:\\Program Files\\EarthLink TotalAccess\\TaskPanl.exe"="C:\\Program Files\\EarthLink TotalAccess\\TaskPanl.exe:*:Disabled:Earthlink"
"C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:*:Disabled:iTunes"
"C:\\Program Files\\LimeWire\\LimeWire.exe"="C:\\Program Files\\LimeWire\\LimeWire.exe:*:Disabled:LimeWire"

-- Environment Variables -------------------------------------------------------

ALLUSERSPROFILE=C:\Documents and Settings\All Users
APPDATA=C:\Documents and Settings\Compaq_Owner\Application Data
CLASSPATH=.;C:\Program Files\Java\j2re1.4.2_03\lib\ext\QTJava.zip
CommonProgramFiles=C:\Program Files\Common Files
HOMEPATH=\Documents and Settings\Compaq_Owner
Path=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;c:\Python22;C:\Program Files\PC-Doctor for Windows\;;C:\Program Files\Java\j2re1.4.2_03\bin\client\;C:\Program Files\QuickTime\QTSystem\
PROCESSOR_IDENTIFIER=x86 Family 15 Model 12 Stepping 0, AuthenticAMD
ProgramFiles=C:\Program Files
QTJAVA=C:\Program Files\Java\j2re1.4.2_03\lib\ext\QTJava.zip
USERPROFILE=C:\Documents and Settings\Compaq_Owner

-- User Profiles ---------------------------------------------------------------

Compaq_Owner (admin)

-- Add/Remove Programs ---------------------------------------------------------

--> C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
--> C:\Program Files\Nero\Nero8\\nero\uninstall\UNNERO.exe /UNINSTALL
--> C:\WINDOWS\IsUninst.exe -fC:\WINDOWS\orun32.isu
--> c:\WINDOWS\system32\\MSIEXEC.EXE /x {9541FED0-327F-4df0-8B96-EF57EF622F19}
--> C:\WINDOWS\UNNeroMediaHome.exe /UNINSTALL
--> C:\WINDOWS\UNNeroShowTime.exe /UNINSTALL
--> C:\WINDOWS\UNNeroVision.exe /UNINSTALL
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{E06E4F4E-72D6-4497-BFFD-BCB43077C2F4}\setup.exe" -l0x9 -uninst
--> rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
Adobe Acrobat - Reader 6.0.2 Update --> MsiExec.exe /I{AC76BA86-0000-0000-0000-6028747ADE01}
Adobe Photoshop Elements 6.0 --> msiexec /I {F54AC413-D2C6-4A24-B324-370C223C6250}
Adobe Reader 6.0.1 --> MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A00000000001}
Adobe Shockwave Player --> C:\WINDOWS\system32\Macromed\SHOCKW~1\UNWISE.EXE C:\WINDOWS\system32\Macromed\SHOCKW~1\Install.log
Agere Systems PCI Soft Modem --> agrsmdel
Apple Mobile Device Support --> MsiExec.exe /I{B5C209B1-8DDB-4642-A573-375B951514CB}
Apple Software Update --> MsiExec.exe /I{B74F042E-E1B9-4A5B-8D46-387BB172F0A4}
Compaq Connections --> C:\WINDOWS\BWUnin- -AppId 6750491
Compaq Organize --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{D0122362-6333-4DE4-93F6-A5A2F3CC101A}\Setup.exe" UNINSTALL
Data Fax SoftModem with SmartCP --> C:\Program Files\CONEXANT\CNXT_MODEM_PCI_VEN_14F1&DEV_2702&SUBSYS_8D88A259\HXFSETUP.EXE -U -IVEN_14F1&DEV_2702&SUBSYS_8D88A259
Dolet Light for Finale 2006 --> MsiExec.exe /X{1C3C0464-5944-4520-96B5-705541C3BB3E}
DVD Shrink 3.1.7 --> "C:\Program Files\DVD Shrink\unins000.exe"
Finale 2006 --> C:\WINDOWS\unvise32.exe C:\Program Files\Finale 2006\uninstal.log
Google Earth --> MsiExec.exe /I{1E04F83B-2AB9-4301-9EF7-E86307F79C72}
Grau Software CountDown 8.01 --> C:\WINDOWS\st6unst.exe -n "C:\Program Files\CountDown\ST6UNST.LOG"
HP Extended Capabilities 4.7 --> C:\Program Files\HP\Digital Imaging\ExtCapUninstall\hpzscr01.exe -datfile hpqhsc01.dat
HP Image Zone 4.7 --> C:\Program Files\HP\Digital Imaging\uninstall\hpzscr01.exe -datfile hpqscr01.dat
HP Image Zone Express --> MsiExec.exe /X{8F7A4D82-B168-4F89-99C2-B9873EC877AF}
HP LCD Monitor Driver Software 2.00 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{A258F8EC-1BA2-48F1-9559-66B95C202A55}\Setup.exe" -l0x9
HP Product Detection --> MsiExec.exe /X{CAE7D1D9-3794-4169-B4DD-964ADBC534EE}
HP PSC & OfficeJet 4.7 --> "C:\Program Files\HP\Digital Imaging\{342C7C88-D335-4bc2-8CF1-281857629CE2}\setup\hpzscr01.exe" -datfile hposcr05.dat
HP PSC 1400 series --> rundll32 hpzcon12.dll,VendorJettison HP PSC 1400 series
HP Software Update --> MsiExec.exe /X{64FC0C98-B035-4530-B15D-3D30610B6DF1}
InterVideo DiscLabel --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{C3F058C0-A21C-452D-8D99-95B1A45F417D}\setup.exe" REMOVEALL
InterVideo WinDVD Creator --> "C:\Program Files\InstallShield Installation Information\{2FCE4FC5-6930-40E7-A4F1-F862207424EF}\setup.exe" REMOVEALL
InterVideo WinDVD Player --> "C:\Program Files\InstallShield Installation Information\{91810AFC-A4F8-4EBA-A5AA-B198BBC81144}\setup.exe" REMOVEALL
iTunes --> MsiExec.exe /I{18388EF8-E0A3-442B-8BFE-E2F1B3D05C91}
Java 2 Runtime Environment, SE v1.4.2_03 --> MsiExec.exe /I{7148F0A8-6813-11D6-A77B-00B0D0142030}
Microsoft Money 2005 --> C:\Program Files\Microsoft Money 2005\MNYCoreFiles\Setup\uninst.exe /s:120
Microsoft Office 2000 Professional --> MsiExec.exe /I{00010409-78E1-11D2-B60F-006097C998E7}
Microsoft Plus! Dancer LE --> MsiExec.exe /X{1A103D70-5C9B-4E1A-B306-5106C68F9914}
Microsoft Plus! Digital Media Edition Installer --> MsiExec.exe /X{6E45BA47-383C-4C1E-8ED0-0D4845C293D7}
Microsoft Plus! Photo Story 2 LE --> MsiExec.exe /X{0EB5D9B7-8E6C-4A9E-B74F-16B7EE89A67B}
Microsoft Works --> MsiExec.exe /I{416D80BA-6F6D-4672-B7CF-F54DA2F80B44}
Nero 8 Trial --> MsiExec.exe /X{5FCCD531-1B38-4A94-924C-127F722F1033}
neroxml --> MsiExec.exe /I{56C049BE-79E9-4502-BEA7-9754A3E60F9B}
PC-Doctor for Windows --> C:\Program Files\Common Files\InstallShield\Driver\8\Intel 32\IDriver.exe /M{0C66761E-497A-4BE3-AE0D-8EC30FC9A9AA} /l1033
Python 2.2 pywin32 extensions (build 203) --> "C:\Python22\Removepywin32.exe" -u "C:\Python22\pywin32-wininst.log"
Python 2.2.3 --> C:\Python22\UNWISE.EXE C:\Python22\INSTALL.LOG
QuickTime --> MsiExec.exe /I{E0D51394-1D45-460A-B62D-383BC4F8B335}
RealPlayer --> C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
Security Update for Step By Step Interactive Training (KB923723) --> "C:\WINDOWS\$NtUninstallKB923723$\spuninst\spuninst.exe"
Sibelius Scorch (ActiveX Only) --> MsiExec.exe /I{C8E4455F-0F70-4DA2-A9F9-2D56C80E10AD}
SiS VGA Utilities --> Rundll32 SiSInst.dll,Uninstall VGA,R,oem4.inf
Sonic Express Labeler --> MsiExec.exe /I{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}
Sonic RecordNow! --> MsiExec.exe /I{9541FED0-327F-4DF0-8B96-EF57EF622F19}
Spybot - Search & Destroy --> "C:\Program Files\Spybot - Search & Destroy\unins000.exe"
VCRedistSetup --> MsiExec.exe /I{3921A67A-5AB1-4E48-9444-C71814CF3027}
Windows Defender --> MsiExec.exe /I{A06275F4-324B-4E85-95E6-87B2CD729401}

-- Application Event Log -------------------------------------------------------

Event Record #/Type1295 / Error
Event Submitted/Written: 04/04/2008 06:13:00 PM
Event ID/Source: 1002 / Application Hang
Event Description:
Hanging application iexplore.exe, version 7.0.6000.16608, hang module hungapp, version, hang address 0x00000000.

Event Record #/Type1294 / Error
Event Submitted/Written: 04/04/2008 06:12:58 PM
Event ID/Source: 1002 / Application Hang
Event Description:
Hanging application iexplore.exe, version 7.0.6000.16608, hang module hungapp, version, hang address 0x00000000.

Event Record #/Type1289 / Success
Event Submitted/Written: 04/04/2008 04:59:23 PM
Event ID/Source: 2570 / Adobe Active File Monitor 6.0
Event Description:
Adobe Active File Monitor Service has Started.

Event Record #/Type1287 / Warning
Event Submitted/Written: 04/03/2008 07:42:50 PM
Event ID/Source: 1524 / Userenv
Event Description:
Windows cannot unload your classes registry file - it is still in use by other applications or services. The file will be unloaded when it is no longer in use.

Event Record #/Type1282 / Success
Event Submitted/Written: 04/03/2008 06:05:47 PM
Event ID/Source: 2570 / Adobe Active File Monitor 6.0
Event Description:
Adobe Active File Monitor Service has Started.

-- Security Event Log ----------------------------------------------------------

No Errors/Warnings found.

-- System Event Log ------------------------------------------------------------

Event Record #/Type14476 / Warning
Event Submitted/Written: 04/04/2008 10:27:40 PM
Event ID/Source: 257 / PlugPlayManager
Event Description:
Timed out sending notification of target device change to window of "WndClass_CWinDrivesNotifyerHelperWindow"

Event Record #/Type14475 / Warning
Event Submitted/Written: 04/04/2008 10:27:40 PM
Event ID/Source: 257 / PlugPlayManager
Event Description:
Timed out sending notification of target device change to window of "WndClass_CWinDrivesNotifyerHelperWindow"

Event Record #/Type14474 / Warning
Event Submitted/Written: 04/04/2008 10:27:40 PM
Event ID/Source: 257 / PlugPlayManager
Event Description:
Timed out sending notification of target device change to window of "WndClass_CWinDrivesNotifyerHelperWindow"

Event Record #/Type14473 / Warning
Event Submitted/Written: 04/04/2008 10:27:40 PM
Event ID/Source: 257 / PlugPlayManager
Event Description:
Timed out sending notification of target device change to window of "WndClass_CWinDrivesNotifyerHelperWindow"

Event Record #/Type14472 / Warning
Event Submitted/Written: 04/04/2008 10:27:39 PM
Event ID/Source: 257 / PlugPlayManager
Event Description:
Timed out sending notification of target device change to window of "WndClass_CWinDrivesNotifyerHelperWindow"

-- End of Deckard's System Scanner: finished at 2008-04-04 22:27:47 ------------

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#2 SifuMike


    malware expert

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  • Gender:Male
  • Location:Vancouver (not BC) WA (Not DC) USA
  • Local time:03:04 PM

Posted 07 April 2008 - 02:31 PM

Hello tammydisharoon,

Before we start, you need to realize that you are missing one important program on that computer: An antivirus.

This is somewhat suicidal in today's digital world. :thumbsup:

You need to install an antivirus program as soon as you can and run a complete scan of the computer.

I recommend you download the free

Avast or
AntiVir or
AVG antivirus

Products from all three vendors received the Virus Bulletin's VB100% award and certification for virus detection from ICSA Labs.

Never install more than one antivirus scanner or firewall on your system! Several together can give you problems and decrease the reliability of it seriously!


Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update.

Updating Java:
  • Download the latest version of Sun Java Runtime Environment 6 Update 5.
  • Scroll down to where it says "Sun Java Runtime Environment 6 Update 5".
  • Click the "Download" button to the right.
  • Check the box that says: "Accept License Agreement".
  • The page will refresh.
  • Click on the link to download Windows Offline Installation, Multi-language jre-6u5-windows-i586.exe and save to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
    Examples of older versions in Add or Remove Programs:
    Java 2 Runtime Environment, SE v1.4.2
    J2SE Runtime Environment 5.0
    J2SE Runtime Environment 5.0 Update 6
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u5-windows-i586-p.exe to install the newest version.

Post what the antivirus log, as well as a fresh Hijackthis log.

Edited by SifuMike, 07 April 2008 - 02:40 PM.

If I've saved you time & money,
please make a donation so I can keep helping people just like you! You can donate using a credit card and PayPal. Thank you!

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#3 SifuMike


    malware expert

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  • 15,385 posts
  • Gender:Male
  • Location:Vancouver (not BC) WA (Not DC) USA
  • Local time:03:04 PM

Posted 18 April 2008 - 12:58 PM

Due to inactivity, this thread will now be closed. If you need this topic reopened, please contact me or a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request. If you should have a new issue, please start a new topic. This applies only to the original topic starter. Everyone else please begin a New Topic.
If I've saved you time & money,
please make a donation so I can keep helping people just like you! You can donate using a credit card and PayPal. Thank you!

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Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.

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