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Help! - Trojan Spm/lx


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7 replies to this topic

#1 antoinette312

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Posted 03 April 2008 - 05:56 PM

While surfing on the net, I got a window that wouldn't let me exit without selecting Download. It happened in earlier part of March. Big mistake. Now I have a window that says my computer if infected with Trojan SPM/LX and for me click and download a spyware named, "SpyBurner." Well, Miss Niave didn't do it this time.

I have Windows LiveOne Care and did a system scan for spyware, etc. and it says that my computer is not infected. That it can find no harmful virus and spyware. I don't understand why these windows are constantly popping up periodically if that's the case.

Can anyone help? I am desperate.

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#2 ruby1

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Posted 03 April 2008 - 06:05 PM

Hi and welcom :flowers: to help us help you can you kindly tell us your windows version( erm ; beg pardon, you have already done that in your thread title !! :thumbsup: ) , and what other protection programs , if any ,you have on your computer ?

Edited by ruby1, 03 April 2008 - 06:31 PM.


#3 antoinette312

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Posted 03 April 2008 - 06:11 PM

I'm working with Window Vista and I had McAfee, but it expired. When I renewed, I got Windows Live OneCare.

#4 ruby1

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Posted 03 April 2008 - 06:21 PM

you may wish to scan with the free superantispyware whcih seems compatible with Vista http://www.superantispyware.com/superantis...efreevspro.html

its exe is http://www.superantispyware.com/downloadfi...ANTISPYWAREFREE

try that to start with; I suggest you download the exe to somewhere you know where to find it; then install the program and fully update the definitions; then I suggest you reboot into your computer's safe mode and run the program on a full deep scan; come back into your computer's normal mode and let us know, what, if anything the program finds?

did you completley remove the Macaffee from your computer ?

(and a PS; from my own experience , the scan MAY take a few hours to complete, so be prepared for that!!)

Edited by ruby1, 03 April 2008 - 06:42 PM.


#5 antoinette312

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Posted 03 April 2008 - 06:37 PM

Yes. I completely removed McAfee. I couldn't install my new security ware unless I did that. I will print out your instructions and try that. Thanks alot.

#6 antoinette312

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Posted 03 April 2008 - 09:08 PM

Well, this is what I did.

I downloaded www.superantispyware.com . It let me know that I originally had 303 potentially threatening files on my computer. I had them all removed and/or quarantined. I did complete scan the second time and there wasn't anymore threatening files on my computer.

I rebooted my computer. I actually thought I had gotten rid of the darn popups, but to no avail, they are still here. Most of the threats were level 1, with some being at level 5. So, the most I got out of that one was that my computer got cleaned up.

I heard that some of these Trojans can mask themselves into Windows and I wll have to uninstall my Windows and reinstall it. I hope that isn't the case.

Help!!

#7 ruby1

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Posted 04 April 2008 - 07:13 AM

can you please see if you have system restore enabled ?
this tutorial on here explains where to find it
http://www.bleepingcomputer.com/tutorials/how-to-use-vista-complete-pc-backup/

if you can open it let us know what restore points you have available?

can you also please run asquared

http://www.emsisoft.com/en/software/free/

its free exe is http://download6.emsisoft.com/a2FreeSetup.exe
download its exe , fully update the definitions and reboot into the computer's safe mode

run a full system scan; let us know what it finds?
this is also compatible with Vista

#8 quietman7

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Posted 04 April 2008 - 10:18 AM

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Acan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.
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