Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Vista 32 And Avg Free 7.5


  • Please log in to reply
4 replies to this topic

#1 Doug Dobie

Doug Dobie

  • Members
  • 30 posts
  • OFFLINE
  •  
  • Local time:07:21 PM

Posted 03 April 2008 - 05:04 PM

I have vista 32 & use avg free 7.5 antivirus. I received an "Interactive services dialog detector" message stated there is a "partial incompatibility". The message with not go away. avg seems to be working just fine. Vista seems fine. Any thoughts.

Thanks in advance.

dougdobie@shaw.ca

BC AdBot (Login to Remove)

 


m

#2 Billy O'Neal

Billy O'Neal

    Visual C++ STL Maintainer


  • Malware Response Team
  • 12,301 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Redmond, Washington
  • Local time:05:21 PM

Posted 03 April 2008 - 06:16 PM

Can you post the full text of the message? That message can be thrown by a number of programs. Is there any specific program mentioned?

Do you play games with this machine? Has this machine ever had PunkBuster installed and active?

Have you installed anything recently?

Billy3
Twitter - My statements do not establish the official position of Microsoft Corporation, and are my own personal opinion. (But you already knew that, right?)
Posted Image

#3 Doug Dobie

Doug Dobie
  • Topic Starter

  • Members
  • 30 posts
  • OFFLINE
  •  
  • Local time:07:21 PM

Posted 04 April 2008 - 02:47 PM

The message states there is a partial imcompatibilty problem between avgcc.exe and vista. And to call the manufacturer or device

#4 Billy O'Neal

Billy O'Neal

    Visual C++ STL Maintainer


  • Malware Response Team
  • 12,301 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Redmond, Washington
  • Local time:05:21 PM

Posted 04 April 2008 - 03:10 PM

Alright.

This is basicly saying that a service tried to interact with the desktop.

In prior versions of windows, a system service could, if specified as allowed by the user, display content on the user's desktop. Vista removes this for security reasons.

Your AVG is probably fine, but reinstalling it would not be a bad idea. ;)

Just my 2 cents.

More information can be found at this link.

One of the ways Vistaís security was improved was by separating system services and user applications into separate ísessionsí. Keeping the system services isolated helps to better secure them, but also makes any interactive interface unavailable to the user. Thatís where the Interactive Services Detection service comes in. When a service needs to interact with the user, Interactive Services Detection presents a dialog that will switch the user to the session where the service is running so they can interact with the service. For an excellent, detailed description of this, see this post. Many sites recommend disabling this service, but doing so will result in you not being able to interact with any services that require your attention. This service is run manually by default, so there is little point to disabling it unless you donít want to be bothered by important information from the software you may be trying to run.


Hope that helps,

Billy3
Twitter - My statements do not establish the official position of Microsoft Corporation, and are my own personal opinion. (But you already knew that, right?)
Posted Image

#5 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
  • 25,077 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:07:21 PM

Posted 05 April 2008 - 06:46 AM

AVG v7.5 Free works fine on the 3 Vista systems that I've installed it on - without any incompatibility messages.
Have you performed all of the updates? If so, then there may be something on the machine that's conflicting with it.

I'd suggest trying a coupld of these independent (and free) online scans to verify that there's not a problem within your system:
Be advised that some of these scanners will pickup things in "quarantine" from other anti-virus programs - so review the results carefully:

http://housecall.trendmicro.com
http://www.pandasecurity.com/homeusers/solutions/activescan/
http://www.kaspersky.com/virusscanner
http://www.bitdefender.com/scan8/ie.html
http://support.f-secure.com/enu/home/ols.shtml
http://us.mcafee.com/root/mfs/default.asp
http://onlinescan.avast.com/
http://ca.com/us/securityadvisor/virusinfo/scan.aspx
http://www.eset.com/onlinescan/

<links compiled on 02/14/2008>
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users