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Cleaning Up After Backdoor Trojan/zlob Infection


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3 replies to this topic

#1 c1cdj

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Posted 03 April 2008 - 01:08 PM

I was infected, and may still have, traces of Backdoor Trojan and Malware. I've been working with another forum but they haven't replied in several days.
I have run many scans and diagnostics which, up to this point, I was receiving help to handle.
I know there are still unresolved issues and I wondered if someone could help me with a HiJack This scan and log or something to rid my system of whatever is still there.
I've seen the word Trojan come up and be deleted several times, the last by Trend Micro Housecall Online Scan, as well as Sober Worm and a bunch of other worms. There are porn domains that I have no idea where they came from and would like to remove.
Could someone please guide me? I'm not having any obvious problems right this minute but I don't want to stop until I'm sure I've fixed this. It was pretty hectic with pop-ups all over the place and warnings wanting me to purchase their spyware removal programs and sites being redirected all over the place. I'm now using Mozilla instead of IE. I have Windows XP Pro SP2. I thought I was pretty skilled till this happened.

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#2 Orange Blossom

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Posted 03 April 2008 - 08:46 PM

Hello c1cdj and welcome to BC :flowers:

It would be helpful if you provided a link to your topic in the other location so we know what's been done and what hasn't been done in the process of cleaning your computer. Also, as a courtesy, you should inform them that you are receiving help elsewhere.

Please let us know what your operating system is: Windows XP, Vista, etc.

Note: HJT logs are not posted in this particular forum. The HJT forum is EXTREMELY busy, so we would like to see if your problems can be resolved in this forum. If it is determined that you need to post an HJT log, we will provide specific directions at that time.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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#3 c1cdj

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Posted 04 April 2008 - 10:31 AM

Hi, Orange Blossom,
I sure have made a mess. I'm sure you can tell I'm brand new to forum etiquette. I found the page where it tells you to do all those things before you post anything so I went thru the whole thing and have another thread called "Malware Cleanup, Hjt log". I'm sorry, is there any way to merge these two and work from here?
Also here is a link to my thread at Major Geeks. They did finally contact me today to do a couple of things but they keep saying all is well and I SAY I keep having hassles and want to continue as much as I can to correct it all.
http://forums.majorgeeks.com/showthread.php?p=1133447#post1133447
Anyway my log is attached at the other thread here as well as some other logs I thought would be helpful.
Thank you in advance for your help. Have a great day.

#4 TMacK

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Posted 04 April 2008 - 10:39 AM

Hi c1cdj,

Now that you have a HJT log posted in the HijackThis Logs and Malware Removal forum, you shouldn't make any changes to your system.
Doing so, could change the results of the posted log, making it difficult to properly clean your system.

At this point, the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

This topic will now be closed.
If you have any questions, feel free to send me a PM.
Chaos reigns within.
Reflect, repent, and reboot.
Order shall return.

aaaaaaaa a~Suzie Wagner




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