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This Is A Complicated World!

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2 replies to this topic

#1 Bandselect


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Posted 02 April 2008 - 07:53 AM

Hi Everyone -
I think I have a malware, spyware, or virus problem, but I just don't know! I discovered my problem when trying to install Acronis Desktop to allow backups. I found that my machine would lock up and explorer.exe would quit/crash, leaving me a desktop sans start button and icons for the programs, etc. So far none of the commercial and free tools that I have found have solved my problem. I have also done the steps suggested here to check my computer - but I believe this is software related since I also have found that I cannot install other programs intended to look for spyware.

I really appreciate that this community exists to help eradicate these software villians!

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#2 ruby1


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Posted 02 April 2008 - 08:36 AM

Hi and welcome :trumpet: ;

you have already posted a log IN the log section


so you really need to await a trained helper to assist you there;

meanwhile ; it is indeed a complicated world and ya never knows what little nasty critter is just waitin' out there to get yer, does you :thumbsup:

good luck with the clean up :flowers:

(edit for spelling whooppssyy)

Edited by ruby1, 02 April 2008 - 08:37 AM.

#3 jgweed


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Posted 02 April 2008 - 08:49 AM

Avoid making any major security changes to your computer until a member of the HJT Team can review your log, as these may invalidate the data.
I am sure our Team can help you.
Welcome to BC!
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