If you are not getting the required assistance from another site, then inform them you are going elsewhere so they can close that thread.
When you have done that, post a fresh log
in the HijackThis Logs and Malware Removal
forum, NOT here
, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.
If you don't want to do that then, please refrain from asking for help from others
while you are being instructed by someone helping you with a hijackthis log elsewhere. Any modifications you make can result in system changes which may not show it the log you already posted. Further, following advice outside of that post may cause confusion
for the Helper assisting you and could complicate the malware removal process
which would extend the time it takes to clean your computer. If you had posted your log here, similar rules would apply. We would ask that you refrain from asking for help elsewhere.
If you followed any other advice already, please ensure you inform the HJT Helper when they respond to assist you with your log. This will help them know what has been done and they probably will ask for an updated log.
To avoid confusion, I am closing this topic. If you have any questions please PM me or another moderator.
Thanks for your cooperation.